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Quality Inn & Suites Medina - Akron West

2.5 star property

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Photo gallery for Quality Inn & Suites Medina - Akron West

Desk, iron/ironing board, free WiFi, bed sheets
Pool
Free daily on-the-go breakfast
Lobby
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2850 Medina Road, Medina, OH, 44256
  • Medina Hospital
    ‪5 min drive‬
  • Medina Community Recreation Center
    ‪7 min drive‬
  • Castle Noel
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites Medina - Akron West

Hotel in Medina with free breakfast and fitness centre
A fitness centre, a business centre and conference space are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a computer station and free newspapers are on-site. Housekeeping is available on request.
Quality Inn & Suites Medina - Akron West offers 77 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Medina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Medina - Akron West. During your stay, you'll be close to Summa Health Medina Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute drive from Summa Health Medina Medical Center and a few minutes from Medina Hospital
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 667 square feet (62 square metres) and includes conference space. A fitness centre, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Medina - Akron West. Self parking is free.

Smoking is allowed in designated areas at this Medina hotel.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 667 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - midnight)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - midnight
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Medina
Quality Medina
Quality Inn Medina Akron West
Quality Inn Akron West
Quality Medina Akron West
Quality Akron West
Quality Hotel Medina
Quality Inn & Suites Medina - Akron West Ohio
Quality Inn & Suites Medina - Akron West Hotel
Quality Inn & Suites Medina - Akron West Medina
Quality Inn & Suites Medina - Akron West Hotel Medina

Quality Inn & Suites Medina - Akron West Reviews

Reviews

6.6
Rating 10 - Excellent. 129 out of 728 reviews
Rating 8 - Good. 235 out of 728 reviews
Rating 6 - Okay. 150 out of 728 reviews
Rating 4 - Poor. 113 out of 728 reviews
Rating 2 - Terrible. 101 out of 728 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Betty

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing about this pathetic hotel that I liked. The outside of the property needs work, and the inside was DIRTY AND IT SMELLS
Stayed 1 night in May 2025

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended. Not a clean facility.
Stayed 1 night in May 2025

2/10 Terrible

Lorraine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place has seen much better days. Parking lot potholed and trashy. Don't let the lobby fool you. This place is a dump! Room #1 door unlocked and bed unmade. Room #2 offered disgusting shower and filthy mirror. Settled for room #3 hole in the wall, filthy stained carpet, bathroom floor beyond dirty, shower ceiling covered in who knows what but it was the best of the three This place needs everything replaced. Just over all grubby, dirty and a terrible experience. Positives...I never saw a bug and the sink/vanity area had been updated and was clean. The beds were ok as well.
Stayed 2 nights in May 2025

6/10 Okay

Kristen

Undecided

My husband and I stayed in a Jacuzzi suite, and the hot water was sufficient and the tub was fine. It was clear they were in the process of updating, so we were trying to be understanding. Unfortunately, the shower floor could have used a good bleaching and there was mold that could have been cleaned off the wall in the bathroom. The refrigerator was only cool and never reached cold in the 4 days we were there. Fortunately, we brought ice packs (which never actually froze) that helped to insulate our food. The TV guide/channels were inaccurate, though, that was minor for us. The bed was firm and probably older, although, it was still okay to sleep on for someone with back issues. The pillows were not so nice. It seems like the hotel might be understaffed as well. Most of the staff was pleasant. My husband was not happy that the only protein for breakfast was eggs. Was it worth $150 per night? Maybe only for the reason that it was clear they did clean and we used the Jacuzzi multiple times. Would we return? Undecided.
Stayed 3 nights in May 2025

8/10 Good

Taraceda

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in May 2025

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
The property smelled of smoke, the room smelled of moisture improperly cleaned, the TV did not work, the room telephone did not work. I left without staying it was so bad. Would not recommend this to anyone.
Stayed 1 night in May 2025

6/10 Okay

Steve

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities

older building

hotel is very old and need of update. chipped tiles in bathroom desk clerk had trouble checking me in
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

The facility is really run down - elevator wasn't working, pool was closed, rugs were pretty bad. Its non-smoking but the bathroom smelled like someone had smoked before. Someone was trying to get into my room around midnight - the woman was told she was in the same room as mine but did not have the right key. It was cheap and you are more or less getting what you pay for.
Stayed 1 night in May 2025

2/10 Terrible

Cody

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Pretty shabby on the outside but they take good care of the inside. Good breakfast bar. Diane, the manager, was running ragged, bless her for having to be there 14 hours a day. Very receptive to our requests, friendly. Pool was out of service but we weren't there to swim. Worth the price as a place to stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sandy

Stayed 3 nights in Apr 2025

2/10 Terrible

Gabrielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible. The hotel itself is rundown and the rooms are disgusting. The first room had no power and reeked like smoke, when it is advertised as nonsmoking The second room had stains all over the sofas, hair in the tub and on the counter, toothpaste splatters with hair and dust on the vanity mirror, the carpet was placed over an uneven floor with potholes, and there was water damage and cobb webs on the ceiling, and the headboard had something spilled on it and then poorly wiped up. Oh, and the pillows were thin and square like throw pillows.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Steve

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

Low cost option.

For the price it was fine, but it's a typical low cost Indian ran hotel. Bothers me when there are multiple people in a checkout line and another person just sits at the desk with the other and doesn't act like anyone is there. They don't follow PCI compliance for credit cards (Written down on paper for reservations) Didn't give my credit card back when checking in (Accident) but didn't take the time to pick up the phone and let me know. Pool was empty (repairs) and the weight machine was broken.
Stayed 2 nights in Apr 2025

10/10 Excellent

julian

Stayed 1 night in Apr 2025

8/10 Good

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Larry

Disliked: Property conditions & facilities
The price was right for what it was.
Stayed 1 night in Mar 2025

6/10 Okay

Darryl

Decent motel
Stayed 1 night in Apr 2025

2/10 Terrible

John

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Apr 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

It was disgusting. Non smoking hotel but all you smelled was weed and cigarette smoke. The coffee pot didn't work, the hairdryer was broke, and the drawers were nasty and hadn't been cleaned. The curtains were ripped and when I went to fill up the sink with water that was broke too.I complained, and I was told that she would let the manager know and in half an hour I would hear from her. Waited 2 hours and gave up. When I checked out they asked how was my stay and I told them it was terrible, not realizing that I was talking to the manager. I told her about complaining and was told she never heard anything about it. So now I am pissed off because I was lied to. The manager had me write down word for word what I just said and she would email it to the owner. Then she had me to email the pictures I had. Have not heard anything back, not even that they were sorry. I wouldn't recommend this place to my worst enemy!!!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Great stay while in town for a basketball tournament! Hotel was beautiful and decorated nicely for the spring and Easter. Staff was very friendly and room was clean and quiet!
Stayed 1 night in Mar 2025

8/10 Good

Doug

Stayed 2 nights in Mar 2025

8/10 Good

Sandra

Liked: Staff & service, amenities
The heat didn't work. I got a different room. The heat worked. The employees were friendly and helpful. It wasnt the cleanest overall (stains and crumbs). The indoor pool was closed.
Stayed 1 night in Mar 2025