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Bonnie Castle Resort & Marina

3.0 star property

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Photo gallery for Bonnie Castle Resort & Marina

Lake
Exterior
Banquet hall
Marina
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
31 Holland Street, Alexandria Bay, NY, 13607
  • Place, Lil' River Fudge Co / 5&10 Variety Store
    ‪10 min walk‬
  • Place, Cornwall Brothers Museum
    ‪11 min walk‬
  • Place, Scenic View Park
    ‪11 min walk‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Desk, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub, River View

7.8 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.2 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

7.0 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette | Desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area | Flat-screen TV

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Bonnie Castle Resort & Marina

Hotel with free parking, near Heart Island
This hotel features a restaurant, a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, ATM/banking services and a banquet hall. Housekeeping is available on request.
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations, with free toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Bonnie Castle Resort & Marina. During your stay, you're just a quick walk from Saint Lawrence River. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and an ATM
  • 9 minutes by car from Thousand Islands Winery and 15 minutes from Thousand Islands Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

Riverside Sports Bar – On-site restaurant. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 10:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 232 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 249 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the view from the room and the view from the restaurant Val at check in and Shelby (sp) were helpful and pleasant!
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
All in all we enjoyed our stay. The property is in the midst of up dating. Views from our river view room was outstanding. The restaurant is very nice as was our meals.
View from our room
Stayed 2 nights in Oct 2025

6/10 Okay

Kurt

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Svitlana

Stayed 1 night in Oct 2025

8/10 Good

Christine, Saugerties

Travelled with family
Liked: Cleanliness, staff & service
a one night stay, dated but clean, friendly staff. Great location for boat lovers.
Stayed 1 night in Sep 2025

8/10 Good

Amy

Liked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Mazharul

Stayed 1 night in Sep 2025

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i really have no complaints
Stayed 2 nights in Sep 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Rooms were clean but very dated and worn out This property needs to be renovated
Stayed 1 night in Sep 2025

6/10 Okay

Mohamed

Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Kenneth

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It is a little outdated ,we were on 3 rd floor no elevator! The Restaurant I would not recommend. Need organization. Bar tender amazing, our server, train her. We were handed menu and told to seat ourselves, The wait for everything was long. Never came back to check. Asked for dressing never came. It was not a pleasant experience. My Scampi was buttery no flavor Restaurants in town so much better. The staff at the hotel itself are amazing.
Stayed 1 night in Sep 2025

4/10 Poor

Ann

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was in disrepair. Needed many upgrades. Not at all like the website pictures. Very disappointed. The site said they had 2 restaurants but both were closed. Would not return.
Needs paint and concrete repair
Floor needs paint
Stayed 2 nights in Sep 2025

10/10 Excellent

kathleen

Stayed 2 nights in Sep 2025

10/10 Excellent

Darylann

Liked: Cleanliness, staff & service, property conditions & facilities
Being able to leave our boat on the water over night was amazing!
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms need updating. Especially the bathrooms. Also the room doors are very old. Generally the place was okay but definitely not castle-like. No luxury just the basics.
Stayed 4 nights in Aug 2025

8/10 Good

Vincent

Stayed 2 nights in Aug 2025

8/10 Good

Ciara

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Glenn

Travelled with partner
Location is great, facility is very outdated, light bulbs in bathroom not replaced, stains on ceiling from old leaks, dirty towel in bathroom. Very overpriced for the condition of the facility.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ray

Travelled with partner
Disliked: Amenities
The pictures on your website does not represent the hotel as it is today. It is very deceiving the role I stayed in many things in the hotel was in this repair, including the doors would never recommend to anyone to stay there ever was very you are very overpriced for what it is.
Stayed 1 night in Aug 2025

10/10 Excellent

Michel, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

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