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Viejas Casino & Willows Hotel

4.0 star property
VIP Access

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Photo gallery for Viejas Casino & Willows Hotel

Exterior
Interior
2 bars/lounges, poolside bar
Outdoor pool, open 10:00 AM to 6:00 PM, pool cabanas (surcharge)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Air-conditioning

Explore the area

View in a map
5000 Willows Road, Alpine, CA, 91901
  • Place, Viejas Casino
    ‪2 min walk‬
  • Place, Viejas Outlet Center
    ‪2 min walk‬
  • Place, Viejas Bowl
    ‪2 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

9.2 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel) | Premium bedding, pillow-top beds, in-room safe, desk

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel) | Premium bedding, pillow-top beds, in-room safe, desk

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Viejas Casino & Willows Hotel

This resort features 4 restaurants, a full-service spa and a casino. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free casino shuttle. Additionally, an outdoor pool, 2 bars/lounges and a 24-hour fitness centre are on-site. Housekeeping is available on request.
Viejas Casino & Willows Hotel offers 237 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Willows Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the room service at Viejas Casino & Willows Hotel. During your stay, you're just a quick walk from Viejas Casino. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine at The Cafe, one of the property's 4 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body wraps, Swedish massages or facials at Willows Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Viejas Casino and Viejas Outlet Center
  • Free shopping centre, local-area and casino shuttle service
Viejas Casino & Willows Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A casino, a 24-hour fitness centre, and spa services are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

For a fee, guests can enjoy a full breakfast daily from 4:00 AM to 1:00 PM.
The Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner.
Grove Steakhouse – This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar – This restaurant specialises in Asian cuisine. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: USD 3 to 14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Full-service spa
  • Games
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 March to 11 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 15 May and close on 03 December.
  • Pool access available from 10:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1021 reviews
Rating 8 - Good. 155 out of 1021 reviews
Rating 6 - Okay. 66 out of 1021 reviews
Rating 4 - Poor. 32 out of 1021 reviews
Rating 2 - Terrible. 22 out of 1021 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

kevin

Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

4/10 Poor

Mehdi

Liked: Cleanliness, property conditions & facilities
No access to TV to get to the hotel directory, and no printed brochure. I requested a refund; they agreed, but they said the third party, Expedia, is responsible.
Stayed 1 night in Feb 2026

10/10 Excellent

Bryce

Stayed 1 night in Jan 2026

4/10 Poor

Sunshine

Travelled with group
Disliked: Amenities, property conditions & facilities
AC want working in the hotel room, cigarette smoke was really bad, food wasn’t great. SPA 10/10
Stayed 1 night in Jan 2026

10/10 Excellent

Charles M

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms were clean and the staff was fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, beautiful hotel and rooms! Love it
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark, Safford

Stayed 1 night in Jan 2026

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Outstanding overall stay. From Room to entire facility and outer property. it was 5 stars. Well done Viejas. You make Vegas look real bad.
Stayed 2 nights in Jan 2026

10/10 Excellent

patricia

Everyone was so helpful and kind from the parking to check in
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeannatte

Liked: Cleanliness, amenities, property conditions & facilities
My home away from home. Everyone is so welcoming and helpful the entrie trip.
Stayed 2 nights in Jan 2026

6/10 Okay

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
T
Stayed 2 nights in Jan 2026

2/10 Terrible

David

Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decently priced. Everything is very affordable. Rooms were excellent. Staff was all so friendly everywhere.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ana

Stayed 1 night in Jan 2026

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room in an amazing hotel
Stayed 1 night in Jan 2026

8/10 Good

Soumina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean Deluxe King Room with a very spacious bathroom and shower. Dining options are limited to only two restaurants. The Daily Roast is similar to a Starbucks style setup. Stocked with snacks, a handful of bakery items and a few specialty coffees on the menu. The casino is filled with a huge array of slot machines. Downside is that there are lots of smokers around, making it somewhat unpleasant for breathing. I didn’t hear any music playing around the casino. Not sure if being there on a Thursday night contributed to that. Not a place to go party but a good option if you’re looking for a low key getaway.
Stayed 1 night in Jan 2026

10/10 Excellent

Meaalofatauaosiafono

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was AWESOME
Stayed 2 nights in Jan 2026

10/10 Excellent

Colleen, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and clean
Stayed 1 night in Oct 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities
Clean rooms, beautiful hotel, lots of choices for food, amazing staff
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Great top notch..quiet and beds super comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Jorgen

Stayed 1 night in Dec 2025

10/10 Excellent

Brooks

Stayed 1 night in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, staff & service
Clean room & good staff
Stayed 3 nights in Sep 2025

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