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Hotel Pontsteiger

4.0 star property

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Photo gallery for Hotel Pontsteiger

Enjoy a meal at this restaurant with a high ceiling, exposed beams, and city views through large windows.
Enjoy waterfront views from this building's spacious rooms, featuring large windows and a curved roofline.
Relax in a serene space with a large bed, flat-screen TV, and cozy seating area.
Enjoy a city view from the large window, with a flat-screen TV and comfortable bed.
Enjoy expansive city and waterfront views from the large windows of this contemporary space.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Pontsteiger 343, Amsterdam, NH, 1014 ZP
  • Anne Frank House
    ‪4 min drive‬
  • Dam Square
    ‪6 min drive‬
  • Van Gogh Museum
    ‪9 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 Single Bed, Lake View

Junior Suite, 1 Single Bed, Lake View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 Single Bed, Lake View

  • 28 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double or Twin Room, Lake View

Deluxe Double or Twin Room, Lake View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double or Twin Room, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

View all photos for Basic Double or Twin Room, 1 Bedroom

Basic Double or Twin Room, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Double or Twin Room, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Panoramic Suite, 1 King Bed, Lake View

Panoramic Suite, 1 King Bed, Lake View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Suite, 1 King Bed, Lake View

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

Standard Double or Twin Room, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double or Twin Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Pontsteiger

Eco-certified hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Pontsteiger offers 27 accommodations with espresso makers and a safe. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Hotel Pontsteiger, you're just a quick walk from Westergasfabriek Culture Park. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry and a concierge
  • 5 minutes by car from Leidseplein and 6 minutes from Rijksmuseum
As a guest of Hotel Pontsteiger, you'll find a terrace, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 4-star Amsterdam hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Pontsteiger Amsterdam
Hotel Pontsteiger Hotel
Hotel Pontsteiger Amsterdam
Hotel Pontsteiger Hotel Amsterdam

Hotel Pontsteiger Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 258 reviews
Rating 8 - Good. 65 out of 258 reviews
Rating 6 - Okay. 33 out of 258 reviews
Rating 4 - Poor. 18 out of 258 reviews
Rating 2 - Terrible. 8 out of 258 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean, quiet, and very comfortable, although small, room. Not a full service hotel, but easy access to many restaurants and activities. Highly recommend.
Stayed 1 night in Apr 2025

8/10 Good

Vinicius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern suite with bath

Comfortable and very quiet room with all the usual amenities. I had the heating in but the room was still a bit cold (December). I couldn’t find reception when I arrived as the taxi dropped me in the right hand side and the signage on the door stickers directs you to the end of the right building. There are rooms there but that isn’t where reception is. After walking around in the dark and rain for a few minutes I rang and someone from reception kindly came out from the left side of the left building. Overall I would stay again as it was a nice experience otherwise!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful waterfront property near downtown Amsterdam, right next to the Pontsteiger ferry stop. Westerpark is easily walkable which is a nice change of pace from the city centre. Plenty of cafes, restaurants and shops with significantly less tourist traffic! Staff was extremely helpful and accommodating! Note all rooms are on the ground level, and wifi was spotty likely because of all concrete pillars. Rooms are also typically small like most European city centre hotels
Stayed 3 nights in Nov 2024

6/10 Okay

Marion, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location near the harbour in Westerpark. Walking distance to lots of shops and on convenient transit route. Unit very clean and staff helpful BUT AC system in our section of hotel not working after first day. Temp very hot and uncomfortable even with 2 fans running. Difficulty sleeping at night and because it was a fix for contractor problem wasnt resolved during our 3 nite stay because it happened on a weekend. Staff helpful as best they could. Shout out to Olena for being very gracious despite issue.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jerus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible! They also managed to organize a small surprise for my wife which was really appreciated. Location is great and rooms are really comfortable!
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the river, very clean and spacious room, excellent house keeping. Will definitely stay again
Stayed 4 nights in Apr 2024

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, friendly and helpful staff, and convenient location. Like the concrete ceilings and industrial feel. The room did not have a fridge nor a curtain on the shower so there was a cold breeze while I showered. Windows don’t open.
Stayed 1 night in Feb 2024

10/10 Excellent

Aaliyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel

6/10 Okay

Kathryn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Fiona

Stayed 1 night in Oct 2023

8/10 Good

pascale

Liked: Cleanliness, staff & service, amenities
Staff are very great and helpful
Stayed 1 night in Oct 2023

6/10 Okay

Majid

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort

Funky hotel close to free ferry port

This hotel is about a scenic 25 minutes walk from Amsterdam Central Station. Outside the hotel is a free ferry across the river to NDSM, from there there is another regular free ferry that takes you to Amsterdam Central Station. The hotel is located on the ground floor of a funky larger complex. The staff are friendly and welcoming. Room was smallish, but with a huge walk in shower. Cleanliness downgraded after rubbish found behind the curtain on arrival, probably an oversight. Would stay here again though.
Stayed 4 nights in Aug 2023

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Stayed 1 night in Jun 2023

10/10 Excellent

Nasimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2023

6/10 Okay

David

Travelled with partner
Disliked: Cleanliness, amenities
The view of the boats is the only thing going for this place. Definitely should not be considered 4 star.
Stayed 2 nights in Feb 2023

2/10 Terrible

Daniel

Stayed 1 night in Feb 2023

4/10 Poor

Amelia

Travelled with group
Liked: Staff & service
Stayed 3 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Marco T.

Liked: Cleanliness

Pleasantly surprised

Very nice rooms and service.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Joshuakenny, Portsmouth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was swapped to a different hotel because of parking issues, stayed at sister hotel Roemer. Amazing staff, very comfortable bed and had a jacuzzi bath! Very good location, right in the centre of town. The origional hotel also looked lovely, staff were very helpful when it came to transferring me to the Roemer.
Stayed 2 nights in Sep 2020

4/10 Poor

John

Disliked: Staff & service
Stayed 2 nights in Aug 2020

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020