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Quality Inn Black Mountain-Asheville East

2.5 star property

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Photo gallery for Quality Inn Black Mountain-Asheville East

Free WiFi, bed sheets
Exterior
Seasonal outdoor pool
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
585 Sr 9, Black Mountain, NC, 28711
  • Place, Black Mountain Center for the Arts
    ‪14 min walk‬
  • Place, Swannanoa Valley Museum
    ‪14 min walk‬
  • Place, Lake Tomahawk
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Super 8 by Wyndham Black Mountain
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 579 reviews
The price is €60
includes taxes & fees
15 Mar - 16 Mar
Super 8 by Wyndham Black Mountain

About this property

Quality Inn Black Mountain-Asheville East

This hotel features a seasonal outdoor pool, a business centre and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and gift shops/newsstands. Housekeeping is not available.
Quality Inn Black Mountain-Asheville East offers 57 air-conditioned accommodations, with coffee/tea makers. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Black Mountain-Asheville East. During your stay, you'll be within walking distance of Swannanoa Valley Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a gift shop
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Swannanoa Valley Museum and The Merry Wine Market
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. A seasonal outdoor pool, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Quality Inn Black Mountain-Asheville East. Free self parking is available.

Smoking is allowed in designated areas at this Black Mountain hotel.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • No housekeeping service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Black Mountain
Quality Inn Black Mountain
Quality Inn
Quality Inn Black Mountain-Asheville East Hotel
Quality Inn Black Mountain-Asheville East Black Mountain
Quality Inn Black Mountain-Asheville East Hotel Black Mountain

Quality Inn Black Mountain-Asheville East Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 355 out of 901 reviews
Rating 8 - Good. 296 out of 901 reviews
Rating 6 - Okay. 160 out of 901 reviews
Rating 4 - Poor. 47 out of 901 reviews
Rating 2 - Terrible. 43 out of 901 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Nice clean room. Just an overnighter but the staff was friendly and efficient.
Stayed 1 night in Nov 2025

2/10 Terrible

Caleb

Disliked: Cleanliness, property conditions & facilities
This is the worst hotel experience I have ever had
Stayed 1 night in Nov 2025

6/10 Okay

gale

Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean. Friendly and professional staff. Breakfast was good! Will be staying there again my next trip to the Asheville area.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were what I would imagine laying in clouds felt like. If all Quality Inn properties have these beds and pillows will book at these properties.
Stayed 1 night in Nov 2025

6/10 Okay

Lewis, null

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The first room we were given had not been cleaned. The second was good enough but the sink leaked on the vanity, and the toilet would cycle on and off noisily and there was a light that didn't work. They did have popcorn in the lobby, and frozen breakfast sandwiches, which I liked.
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Liked: Amenities, property conditions & facilities
Room was very clean. Would definately stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
yrs
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Stayed 2 nights in Nov 2025

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities
pretty good for the price
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Stayed 3 nights in Oct 2025

4/10 Poor

Natalie

Travelled with family
Disliked: Cleanliness
Old hotel redone. Dark, not as clean as it should be. Felt dirty after leaving. Booked the stay based on reviews but they were not accurate. Disappointed
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
it is clean, ready to go and staff available
Stayed 1 night in Oct 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service
The room was a good fit for our weekend in Black Mountain. There was some wear and tear in the room, and I wish there has been more options for breakfast, but the king bed was very comfortable, and the shower was nice and hot.
Stayed 2 nights in Oct 2025

6/10 Okay

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

Maddox

Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and welcoming. This is an older hotel with many attempts to improve and upgrade the hotel one can tell. One can appreciate that effort. Across from Ingles so we can get meals and hot breakfast. Stayed in BM for family event so this hotel was in great locale.
Stayed 1 night in Oct 2025

8/10 Good

Ladson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good price for area , room amenities good, staff friendly.free breakfast not impressive .
Stayed 1 night in Oct 2025

10/10 Excellent

gary

Stayed 1 night in Aug 2025

8/10 Good

Howard

Liked: Staff & service, room comfort
Even the OJ at breakfast didn’t taste like OJ They don’t clean their grounds especially outside their office Our bathroom looks like the walls are under construction and the lights stained with rust spots and the frig was a mini jackhammer all night! When I checked out and mentioned the matters the clerk didn’t seem to care.
Stayed 1 night in Oct 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean, staff was friendly, and it was nice and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Arielle

Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Oct 18, 2025. Staff was awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture and light fixtures in bad shape. Looked like some mold in the bathroom. Lobby in the morning was not open until 7
Stayed 1 night in Oct 2025