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The Gran Resort Elegante Atami

3.0 star property

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Photo gallery for The Gran Resort Elegante Atami

Public bath
Lobby lounge
Restaurant
Run of House, Non Smoking | Free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Momoyamacho, 12-13, Atami, Shizuoka, 413-0006
  • Place, Heiwadori Shopping Street
    ‪7 min walk‬
  • Place, MOA Museum of Art
    ‪14 min walk‬
  • Place, Atami Sun Beach
    ‪17 min walk‬

Room options

View all photos for Japanese Style Room with Terrace, Top 4th Floor, Staircases, Non Smoking

Free WiFi

Japanese Style Room with Terrace, Top 4th Floor, Staircases, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

Japanese-style Room, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

Standard Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Gran Resort Elegante Atami

Along with a full-service spa, this smoke-free hotel has a sauna and free newspapers. Free WiFi in public areas and free self parking are also provided.
The Gran Resort Elegante Atami offers 21 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are 2 indoor hot springs on site.

During your stay at The Gran Resort Elegante Atami, you'll be within walking distance of Atami Sun Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include free newspapers in reception and a terrace
  • On-site recreation includes hot springs and a sauna
  • Within a 15-minute walk of MOA Museum of Art and Heiwadori Shopping Street
The Gran Resort Elegante Atami offers its guests a full-service spa, hot springs, and a sauna. WiFi is free in public spaces. The Gran Resort Elegante Atami also features a terrace and complimentary newspapers in the lobby. Self parking is free.

This 3-star Atami hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children

Things to do

  • 2 indoor hot springs
  • Full-service spa
  • Sauna

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 2 indoor hot springs
  • Public indoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 静岡県指令熱保環第59-45
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

The Gran Elegante Atami Atami
The Gran Resort Elegante Atami Hotel
The Gran Resort Elegante Atami Atami
The Gran Resort Elegante Atami Hotel Atami

The Gran Resort Elegante Atami Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 120 reviews
Rating 8 - Good. 45 out of 120 reviews
Rating 6 - Okay. 28 out of 120 reviews
Rating 4 - Poor. 8 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen great. Property good.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Onsen was good. It is a steep 10 minute walk down to the station, but the view was good. Food options are near the station.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Rong guo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view from the balcony!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Abagail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was one of our highlights. The onsen was amazing. Clean and very enjoyable. Our room was also very clean and comfortable. The futons were very soft, and the air circulation was good. The only thing is, i wish we booked more nights here.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for one night with my friend and it was lovely. The staff were very kind and helpful. The location is convenient to the station and they offer a pick up/drop off service. My room was great and the view from the balcony was fantastic. Thank you!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Chitomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the customer who wants to experience food, should reserve the dinner and/or lunch when you make a reservation. The hotel is on the hill, may ask hotel for a shuttle bus for visit, it is little hard to walk to the hotel. Views was very good and quiet, I enjoyed it very much.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very friendly and helpful. They speak a little English, but it was not a problem at all. The breakfast and dinner was delicious. The view with the ocean was wonderful. The room was clean. We will come back. ありがとう。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again

Staff were very kind & helpful. There was a misunderstanding with our room due a web issue which they quickly worked to rectify - excellent service. We spoke Japanese so not sure if they can speak much English. They had a bus to give us a lift down to the station after check-out. The breakfast option was really worth the additional cost - it was wonderful
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just go elsewhere

Not clean, nonexistent service and not well maintained
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything but one thing that was troublesome was no own shower in our room.
Verified

6/10 Okay

Polvy

Liked: Cleanliness, staff & service
The location is not convenient , each time we need to take a taxi to station.
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

The hotel is on a very steep hill!!!

I guess I didn’t check the location more carefully. But it was very steep hill to walk to this hotel. You need to have strength to get there! Even though it’s about 10 mins walk from the station, it was challenging. I asked the staff if they offer ride but only when you arrive and leave at certain time, which we didn’t know until later. Maybe it wasn’t busy season when we went later in October? We didn’t see almost any other guests at the hotel! Ok, I saw one lady. The elevator was no a/c and unbelievably hot! We stopped using it. The breakfast was a Japanese traditional style with local fish. We stayed 2 nights. It was exactly the same food for 2 days. I think if you want to see fireworks, this is good as you can see the ocean. Otherwise remember you need to walk very steep hill even in rain!! Their futon is very thin! It was hard to sleep! The room is clean and their hot springs are fine. When we leave the hotel they gave us ride to the station.
This is the view from the room
This is part of the steps going down to downtown Atami. Very steep!
The white building is the hotel on the hill.
Breakfast. It was only us in the dining room.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

MARIA ASHLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離車站有點遠而且是上坡路段，沒有預約hotel shuttle 要走10分鐘。萬一拿著行李又沒有預約接送服務，在Google map 必須選wheel chair access，否則會讓你走幾層階梯。 是一所老舊溫泉旅館，但總算整潔。溫泉設施也okay。有幸住在向海的房間，景色很好。 酒店有一位女服務員會英語，其他員工只懂一些英文單字，但仍然能溝通。
Stayed 2 nights in Mar 2026
Verified

8/10 Good

MIZUKI

Liked: Cleanliness, staff & service, amenities
文句を言える値段ではない。
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Kiyoteru

Disliked: Staff & service, amenities
駐車場が狭い。スタッフの誘導が下手でフロントを擦ってしまった。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mana

Liked: Cleanliness, amenities, property conditions & facilities
布団敷いてあって嬉しかった！ 追加のアニメティもしっかりつけてくれて助かった
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

PING

Liked: Cleanliness, property conditions & facilities
清潔な客室
Stayed 1 night in Sep 2025
Verified

8/10 Good

Yuto

Liked: Cleanliness, staff & service
駐車スペースが狭い
Stayed 2 nights in Aug 2025
Verified

8/10 Good

KOZO

Liked: Cleanliness, staff & service, amenities
朝ご飯が種類が多く美味しい
Stayed 1 night in Jul 2025
Verified

6/10 Okay

tatsuya

熱海だよ

熱海の温泉なのに部屋風呂無し大浴場23時までは、あり得ない。 朝ごはんは美味しい
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもいい宿泊施設です
Stayed 2 nights in May 2025
Verified

8/10 Good

YASUHIRO

Liked: Staff & service

快適に過ごせました

夜は熱海駅周辺で食事をしたかったので、朝食付きのプランにしました。 朝食は品数が多く、また美味しくとても満足でした。 ホテル自体は古く同様に設備も古いものの、清潔に保たれ不満はありませんでした。 風呂は大風呂が一つとサウナがあり、快適に使用できました。 フロントの女性の方は外国籍の方でしたが、日本語が流暢で何も問題ありませんでした。
Stayed 1 night in Apr 2025
Verified

8/10 Good

KENTARO

Liked: Cleanliness, property conditions & facilities
部屋からの眺めが最高によかった。 朝のご飯もおいしかったです。
Stayed 1 night in Feb 2025
Verified

8/10 Good

Yuki

Liked: Amenities
料理は最高においしかったです。また、スパークリングや赤白ワインも期待以上でした。 温泉は設備が古く露天もなく、外の景色は見えないのは残念でした。設備は古いですが清掃はしっかりされていました。全体としては価格に見合ったサービスと感じました。
Stayed 1 night in Feb 2025
Verified

8/10 Good

JUN

Liked: Cleanliness, staff & service, room comfort

キレイだが古い

電源がひとつしか部屋にない、古いホテルでリノベーションしているとは思いますが、PC、モバイル等同時に充電できない
Stayed 1 night in Nov 2024