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Holiday Inn Augusta West I-20 by IHG

3.0 star property

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Photo gallery for Holiday Inn Augusta West I-20 by IHG

Exterior
Exterior
Property amenity
Standard Room, 2 Double Beds, Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, cots/infant beds
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
441 Park West, Grovetown, GA, 30813
  • Place, Doctors Hospital of Augusta
    ‪3 min drive‬
  • Place, Augusta Mall
    ‪4 min drive‬
  • Place, Augusta National Golf Club
    ‪9 min drive‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
avid hotel Augusta W - Grovetown by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 836 reviews
The price is €90
includes taxes & fees
9 Nov - 10 Nov
avid hotel Augusta W - Grovetown by IHG

About this property

Holiday Inn Augusta West I-20 by IHG

Hotel in Grovetown with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Augusta West I-20 by IHG offers 130 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Augusta West I-20 by IHG. During your stay, you'll be close to Fort Eisenhower. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Kems
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Fort Eisenhower and 10 minutes from Augusta National Golf Club
Holiday Inn Augusta West I-20 by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1855 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Augusta West I-20 by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Grovetown hotel.

Guests are served a free buffet breakfast daily.
Kems – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kems

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,855 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Reviews

Holiday Inn Augusta West I-20 by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 587 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

Reviews

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay. . . Breakfast was awesome!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

NORBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel were great! It was clean and safe. The host, Ms. Doris, was very friendly and provided excellent service.
Stayed 1 night in Jul 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was really good. However, only one elevator working & it was slow.
Stayed 2 nights in Jul 2025

8/10 Good

Kelly

Stayed 1 night in Jul 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room closet door was broke the remote to tv had no back on it room was not cleaned properly. I will not stay here again, and I will not recommend it to anyone.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place that I stay when traveling to Augusta.
Stayed 1 night in May 2025

4/10 Poor

Eric

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not a Great Experience

My reservation was cancelled prior to check in. The person working at the front desk couldn’t tell me why. I had to press the issue and negotiate a rate for a room with one bed and I needed two beds. Hotel staff was trying to send me to another town to stay at another hotel as a solution for their mistake.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, amenities
Always pleasant
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Rosalind

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I had a terrifying and traumatic experience during my stay on July 5, 2025. While alone in my room (in my pajamas), someone was given a key to my room due to a "system malfunction" and entered without knocking or warning. I screamed, and they left immediately, but I was completely shaken. I later learned the front desk had mistakenly issued my room key to another guest and sent maintenance up without notifying me. The situation was made worse by the staff’s rude and dismissive attitude. Instead of taking accountability, the front desk blamed the system and showed zero concern for my safety. No manager ever followed up, apologized, or checked on me. I was so distressed I had to take medication to sleep and am still emotionally shaken. If you care about safety, privacy, and professionalism, I cannot recommend this hotel. I’ve stayed at many Holiday Inns, but this experience has left me deeply disappointed and disturbed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very pleasant. If I'm inntge area again I will definitely book a room here.
Stayed 1 night in Jul 2025

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Wesley

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Danna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best breakfast!

A favorite in the Augusta area! Feels like coming back to old friends.The breakfast is great! Cheesy grits, real scrambled eggs, crispy bacon, scones, fruit cups and the good yogurt. Great toppings for the eggs, grilled red peppers, tomatoes, onions, etc. A quiet area, but close to I-20.
Stayed 1 night in Jun 2025

8/10 Good

Lashunda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and staff is professional. The breakfast is amazing! Snacks are a little pricey to purchase from down stairs & parking is FULL on the weekends. Overall we would stay here again 😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Rick, CONVERSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option
Stayed 3 nights in Jun 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a short stay, but it was very quiet and my boys did enjoy the pool. Hope to come and stay again soon
Stayed 1 night in Jun 2025

10/10 Excellent

james

Stayed 1 night in Jun 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience with breakfast. Fran was awesome

Fran an employee who assists with breakfast service was awesome. First hotel breakfast of this type I can remember where the hotel had someone greeting guests and taking care of drinks. Beyond that her presence made my experience so much better. I was not expecting someone there so I did not have any cash to tip so I just wanted to say Thank You Fran!
Stayed 1 night in Jun 2025