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Mercure Ayr Hotel

3.0 star property

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Photo gallery for Mercure Ayr Hotel

Daily buffet breakfast (GBP 17.95 per person)
Privilege, Double Room, 1 Double Bed, Sea View | In-room safe, desk, iron/ironing board, free cots/infant beds
Golf
Point of interest
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Dalblair Road, Ayr, Scotland, KA7 1UG
  • Place, The Low Green
    ‪3 min walk‬
  • Place, Ayr Beach
    ‪7 min walk‬
  • Place, Ayr Racecourse
    ‪16 min walk‬
  • Airport, Glasgow (PIK-Prestwick)
    ‪9 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed, Sea View

Privilege, Double Room, 1 Double Bed, Sea View | In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Double Room, 1 Double Bed, Sea View

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room (Classic)

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(14 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed (Compact)

Standard Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Double Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(12 reviews)
  • 21 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Sea View

Superior Room, 1 Double Bed, Sea View | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Double Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

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About this property

Mercure Ayr Hotel

Hotel with a restaurant, 7-minute walk to Ayr Beach
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking. Housekeeping is available on request.
Mercure Ayr Hotel offers 118 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and spring water baths.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Mercure Ayr Hotel. During your stay, you're just a quick walk from The Low Green. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 7 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Within a 15-minute walk of Ayr Beach and Ayr Racecourse
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. The business-friendly Mercure Ayr Hotel also features a health club, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Ayr hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Mercure Ayr Hotel has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Health club

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 7.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Ayr Mercure
Ayr Mercure Hotel
Hotel Mercure Ayr
Mercure Ayr
Mercure Ayr Hotel
Mercure Hotel Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland
Ramada Ayr
Mercure Ayr Hotel Ayr
Mercure Ayr Hotel Hotel
Mercure Ayr Hotel Hotel Ayr

Mercure Ayr Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 251 out of 751 reviews
Rating 8 - Good. 259 out of 751 reviews
Rating 6 - Okay. 138 out of 751 reviews
Rating 4 - Poor. 64 out of 751 reviews
Rating 2 - Terrible. 39 out of 751 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Iain

Stayed 2 nights in Oct 2025

6/10 Okay

sarah

Liked: Staff & service
Disliked: Cleanliness, room comfort
Dated hotel, damp room and smells in the room.
Stayed 2 nights in Oct 2025

8/10 Good

Julianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly helpful staff who respond immediately to any need, good bar, delicious breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL GOOD ESPECIALL STAFF
Stayed 2 nights in Oct 2025

2/10 Terrible

Haydon

Business traveller
Disliked: Staff & service, property conditions & facilities
Staff will rude hotel full of immigrants, advertised as having a pool and spa non-existent breakfast advertised as part of the cost of the room this was chargeable but this is probably or possibly and hotels.com issue rather than the hotel
Stayed 1 night in Oct 2025

6/10 Okay

Marie

Business traveller

Ok to lay your head

Was ok to lay your head but wouldn’t want a prolonged stay here I wasn’t in the room for a long time but was glad of that
Stayed 1 night in Sep 2025

6/10 Okay

Carole-Anne

This is a 3 star hotel so i wasn't expecting much, however on one occasion one of my bath towels was dirty. At breakfast time on the day of leaving there was very little for breakfast, I got the last sausage and when my husband went up all he came back with was beans and a fried egg. This is unacceptable especially when we paid for the breakfast. I know it said free but when we added breakfast the price jumped up by £80.00. Also not happy to pay for parking my car especially as I am registered disabled. All in all I wont be coming back
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, staff were great.
Stayed 1 night in Sep 2025

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities
I was ill &
Stayed 4 nights in Apr 2025

6/10 Okay

kevin

Liked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Crismel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staffs
Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy staff were great couldn't do enough for you at ant time of the day or night. will definately stay again when i'm in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the quick and easy check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, with friendly helpful staff and in a perfect location for shopping walks on the beach and attending race meetings.
Stayed 3 nights in Sep 2025

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2025

4/10 Poor

JOHN

Disliked: Property conditions & facilities
Reception area looked good. Arrived early so sat in lounge until check in time. Our room was on 6th floor & looking out towards sea. Room itself was very outdated. Beds were at least the 3’ width. Not much space to get out of bed on one of them. We found the toilet did not flush unless you did 3/4 times. During the night there was a strong smell of cigarette smoke in bathroom.. I knew I was not imagining things when my wife also reported it to me. Mentioned this to reception. Evening meal, selection on menu very poor. In fact us & another family related couple were the only 4 in there. After long drives we did not fancy trying to find somewhere else. Breakfast, fresh fruit had run out. Waitress said more being prepared. Be 5 minutes. Was told this on 3 occasions. 20 minutes later a bowl of pineapple & some chunks of water melon appeared. One coffee machine stopped working. It was still not working on following morning. Quassants tasted stale. Bearing in mind that the room rate had doubled as it was Ayr gold cup weekend. Nearly £250 /night. Plus car park charges per night of £7. I will not ever be stopping there again. Choose wisely. Another family member stayed at another hotel close by & were also very dissatisfied so maybe it’s an Ayr thing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Stuart

Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ayr Mercure

Having read some of the reviews for this hotel I was concerned that it might not be up to scratch. Yes the hotel building is an ugly eyesore but there’s not much can be done about that. The way the building looks is where the bad points end for me. The hotel is in a great location in the town centre, easy access to trains and buses but it also has parking a few short yards from the main entrance. Inside the hotel there a really nice reception and bar, the rooms are a good size and very clean and comfortable. The age of the decor might lead some to think the rooms could look cleaner but they are definitely well maintained. The staff were very friendly and helpful and it’s easy access everywhere if you’re not as mobile as others. If you get a high floor sea view room then your stay is even more improved. Nothing bad to say.
Stayed 1 night in Sep 2025

4/10 Poor

Siobhan

Disliked: Property conditions & facilities, room comfort

tired

The room was tiny, with just enough space to get along 2 sides of the bed with the bed shoved into a corner. The hotel is very tired and needs a facelift. Ayr seems very depressed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Rooms need a little updating.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with the Breakfast and the Bar service. The staff Were attentive. However we were sad that the spa wasn't functioning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Grace

Stayed 5 nights in Aug 2025

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