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Mercure Ayr Hotel

3.0 star property

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Photo gallery for Mercure Ayr Hotel

Privilege, Double Room, 1 Double Bed, Sea View | In-room safe, desk, iron/ironing board, free cots/infant beds
Point of interest
Daily buffet breakfast (GBP 17.95 per person)
Breakfast, lunch and dinner served
Golf

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Dalblair Road, Ayr, Scotland, KA7 1UG
  • Ayr Beach
    ‪7 min walk‬
  • Ayr Racecourse
    ‪16 min walk‬
  • Brig O'Doon
    ‪6 min drive‬
  • Glasgow (PIK-Prestwick)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Sea View

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Double Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room (Classic)

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed (Compact)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Double Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, Sea View

Privilege, Double Room, 1 Double Bed, Sea View | In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Double Room, 1 Double Bed, Sea View

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Ayr Hotel

Hotel with a restaurant, a quick walk to Ayr Beach
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking. Housekeeping is available on request.
Mercure Ayr Hotel offers 118 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and spring water baths.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Mercure Ayr Hotel. During your stay, you're just a quick walk from The Low Green. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 7 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Within a 15-minute walk of Ayr Beach and Ayr Racecourse
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. The business-friendly Mercure Ayr Hotel also features a health club, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Ayr hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Mercure Ayr Hotel has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Health club

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 7.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Ayr Mercure
Ayr Mercure Hotel
Hotel Mercure Ayr
Mercure Ayr
Mercure Ayr Hotel
Mercure Hotel Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland
Ramada Ayr
Mercure Ayr Hotel Ayr
Mercure Ayr Hotel Hotel
Mercure Ayr Hotel Hotel Ayr

Mercure Ayr Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 229 out of 701 reviews
Rating 8 - Good. 246 out of 701 reviews
Rating 6 - Okay. 127 out of 701 reviews
Rating 4 - Poor. 62 out of 701 reviews
Rating 2 - Terrible. 37 out of 701 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel well located, good people looking after guests. Good sized bar area. No negatives for me
Stayed 1 night in May 2025

8/10 Good

Carol

Travelled with partner
Liked: Amenities
Food not great breakfast poor. Great view of the sea. Would stay again but eat out.
Stayed 1 night in May 2025

6/10 Okay

Rechelle

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Parking

Stayed 2 nights in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Paul

Stayed 1 night in Apr 2025

4/10 Poor

Eric

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff less than helpful, queried us regarding bill , charges for parking were not highlighted prior to arrival. Establishment in need of upgrading. Food at breakfast had obviously been there a long time.
Stayed 5 nights in Mar 2025

2/10 Terrible

Dale

Business traveller
Disliked: Staff & service, property conditions & facilities

Nightmare at first.....

I had a nightmare with my room and TV not working at all... gotnit sorted in the end but what a start for a night away in business. The 2nd room they gave me the door handle didnt work unless you absolutely shoved the handle up.... i normally use this hotel for convenience so was not at all happy with this...
Stayed 1 night in Apr 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Short Stay

Great location for the Ayr Festival that we were attending. The room was perfect for an overnight stay. We basically used the room to sleep in, so we never used any of the facilities or the restaurant. It would have been good to have a fan or air conditioning as it was very hot during the night
Stayed 1 night in May 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst in a while.

Worst hotel iv stayed in. Late being checked in, free parking as adveritised costs £7. The hotel is so run down, no sleep at all with volume of other residents and virtually no souns proofing to the outisde. Beds are hard and horrible to sleep in, pillows genuinly felt like sand bags. Id say if its just a cheap room your looking for and just a bed for the night yeah this is right but at £137 for a twin room theres so many other options in the area. Premier inn and travel lodge that way you know what your getting. We ended up leaving and going home at 3am in the morning as the hotel was that loud.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for what we needed, staff lovely and room comfortable and spotless x
Stayed 1 night in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great for a town centre and bus station staff were helpful and room was great good view comfy beds breakfast was good could be a little bit hotter stayed hear before and
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Ann

Disliked: Cleanliness, amenities, property conditions & facilities
Internet not working even after complained, they tried to blame the weather. Not clean, furniture needs repairing. If my visit was not to bury my Mother I would have not stayed
Stayed 2 nights in Apr 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Disliked: Property conditions & facilities

This hotel needs work

The pleasant lady who checked me in gave me an upgrade to my room and that was most appreciated, especially the wonderful view. The hotel is very tired looking and my room wasn’t cleaned to a high standard. One of the tooth mug glasses in the bathroom had somebody else’s toothpaste marks in it and the tv table needed wiping as well as the remote control. Everything could have done with a deep clean. My room carpet had a black thread on it (not mine) and what looked like burn marks on the carpet. Hotel doors were well worn and needed painting and the iPad I touched to confirm my parking arrangements was gritty to the touch. I wanted to wash my hands because of this. The downstairs cloakrooms were chipped and tarnished and the whole place needs a lot more care. The flooring I saw beyond reception looked absolutely filthy so expecting staff to work in that condition is a pretty poor. I choose the Mercure as it’s a known brand in a good location but it gives an air of neglect and I would be reluctant to visit that brand again.
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Travelled with partner
Hotel needs refurbished out of date. The room was very dated. Furniture was terrible the windows were blown and need replacing. The views from the window are spectacular but were spoiled by the windows. Shame could be much more. Went for breakfast on the first morning the food was excellent. Also the staff were very helpful. Second day was terrible £14 each for the food. Nothing was ready had to wait for every single item. The receptionist had to help out. The breakfast staff not interested in any customer totally ignored everyone very poor. Never went back on the third day. Would not stay there anytime after that. Could be a lot lot better.
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Disliked: Amenities, property conditions & facilities
The hotel is dated in need of serious updating, ripped furniture in the waiting area the room itself had windows blown the cupboards and drawers does not look good. The staff were fine some were polite others just answered you. Breakfast first morning was great but the second day was very poor. Don’t think I would stay there again.
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from my room room was big and roomy the staff very helpful clean and comfy
Stayed 1 night in Apr 2025

8/10 Good

Ian

Stayed 4 nights in Mar 2025

2/10 Terrible

D

Disliked: Cleanliness, property conditions & facilities, room comfort
I am writing to express my profound dissatisfaction regarding the appalling state of the room I was given during my stay at Mercure Hotel, Ayr, and the inadequate handling of the issue thereafter.
Stayed 1 night in Mar 2025

6/10 Okay

Josephine

Stayed 1 night in Mar 2025

8/10 Good

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025