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Hotel Neo+ Balikpapan by Aston

3.0 star property

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Photo gallery for Hotel Neo+ Balikpapan by Aston

A spacious lobby with a high ceiling, multiple seating areas, and a modern design.
A modern interior with a central seating area, red accents, and a geometric ceiling design.
A modern restaurant with a contemporary design, featuring a mix of seating arrangements and a decorative wall with integrated lighting.
A modern hotel with a prominent entrance, multiple floors, and a well-lit facade.
A hotel room with two beds, a cityscape mural, a large window with a view, a desk with a chair, and a flat-screen TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Jalan Mayjend Sutoyo No. 67, Balikpapan, 76122
  • Place, Ruko Bandar
    ‪6 min drive‬
  • Place, Bekapai Garden
    ‪6 min drive‬
  • Place, Plaza Balikpapan
    ‪6 min drive‬
  • Airport, Balikpapan (BPN-Sepinggan Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with two beds, a cityscape mural, a large window with a view, a desk with a chair, and a flat-screen TV.

Superior Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk, a chair, a cityscape mural, and a large window with a view of the city at dusk.

Deluxe Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Premier

Deluxe Premier | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Premier

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Neo+ Balikpapan by Aston

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include spa services, concierge services and dry cleaning.
Hotel Neo+ Balikpapan by Aston offers 101 air-conditioned accommodations with a safe and complimentary slippers. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Neo+ Balikpapan by Aston, you'll be within walking distance of Plaza Balikpapan. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Just a 2-minute drive from Ruko Bandar and a few minutes from Bekapai Garden
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Neo+ Balikpapan by Aston also features spa services, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3-star Balikpapan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
The Noodles Now – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 70,000 for adults and IDR 70,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Noodles Now

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Paper towels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 70000 for adults and from IDR 70000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120102241526
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Neo Balikpapan
Neo Balikpapan
Hotel Neo+ Balikpapan
Neo Balikpapan By Aston
Hotel Neo+ Balikpapan by Aston Hotel
Hotel Neo+ Balikpapan by Aston Balikpapan
Hotel Neo+ Balikpapan by Aston Hotel Balikpapan

Hotel Neo+ Balikpapan by Aston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 6 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

bapakyana

Disliked: Room comfort
ビジネスホテル。デザイナーズ風の建物・作りとスタッフの制服、スタッフの対応・接遇もシンプル・簡素で、笑顔もほとんどありません。 なおかつ、アメニティーも、タオルはバスタブも無いのに、バスタオルだけ、ハンドもフェイスも無いので、洗面は、大変です(笑) 連泊するとお願いしても歯ブラシの交換はありません(たまたま、忘れたのかと…) PS,アルコール類は、たいへん高いです
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heel net hotel op een stratetigische locatie. Vriendelijk personeel, hoewel ze soms met te weinig lijken te zijn. Misschien ook de reden dat we geen hulp met de bagage kregen.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value!

Balikpapan is a huge city and the staff at the hotel were so helpful in helping me organise my way to seeing things. They really do go out of their way! The hotel is on a busy street with places to eat but it also serves lovely food in the restaurant. The room was very spacious with lots of English speaking satellite channels.facilities such as a hairdryer are available on request. For my £17, breakfast was included, which is buffet style with lots of choice. Free water and hot drinks in the room with other free refreshments in the lobby. Excellent value!
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy nuevo con un diseño muy moderno que no pega nada con el entorno pero la verdad es que está muy limpio, el personal muy atento, te facilitan taxis mediante aplicación móvil por lo que sabes lo que te va a costar antes de pedirlo. Desayuno muy variado y bueno.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Mohammad Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lahan parkir tdk besar tp untuk pelayanan yg lain sdh OK
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bagus

secara keseluruhan sih bagus.. sarapannya walau tdk terlalu variatif.. tapi enak enak..cukup puas lah.. karyawannya juga ramah bangets..
Stayed 1 night in Jul 2017
Verified

8/10 Good

Neo hotel

Liked: Staff & service, property conditions & facilities, room comfort

理想的酒店

能夠安睡的房間
Stayed 2 nights in Jul 2017
Verified

8/10 Good

sungbae

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Troy

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Troy

Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Troy

Stayed 1 night in Jul 2025
Verified

8/10 Good

SANJAY

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Verified

8/10 Good

SISILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price & Great htl. Recomended

Stayed 1 night in May 2019