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Crowne Plaza Bandung by IHG

4.5 star property

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Photo gallery for Crowne Plaza Bandung by IHG

Exterior
Property video
Meeting facility
Staircase
Breakfast, lunch, dinner and brunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Lembong No.19, Bandung, West Java, 40111
  • Place, Braga Street
    ‪3 min walk‬
  • Place, Braga City Walk
    ‪5 min walk‬
  • Place, Bandung City Square
    ‪10 min walk‬
  • Airport, Bandung (BDO-Husein Sastranegara Intl.)
    ‪9 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed, Accessible, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, Accessible, Club lounge access

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Accessible, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds, Accessible, Club lounge access

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Club lounge access

  • Mountain view
  • 120 sq m
  • Sleeps 6
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible, Club lounge access

Premium Room, 1 King Bed, Accessible, Club lounge access | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Club lounge access

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Club lounge access

  • Mountain view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 Single Bed

Grand Suite, 1 Single Bed | Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 Single Bed

  • Mountain view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • Mountain view
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Club lounge access

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Club lounge access

Standard Room, 1 Queen Bed, Accessible, Club lounge access | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Club lounge access

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Club lounge access

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Club lounge access

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 Single Bed

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Royal Suite, 1 Single Bed

Royal Suite, 1 Single Bed | Minibar, in-room safe, desk, laptop workspace

Royal Suite, 1 Single Bed

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Bandung by IHG

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Crowne Plaza Bandung by IHG offers 270 air-conditioned accommodations with minibars and a safe. 42-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Bali Uluwatu Spa has 3 treatment rooms, including rooms for couples. Services include massages and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Crowne Plaza Bandung by IHG, you're just a quick walk from Bank Indonesia Building. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Mosaic
  • Buffet breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, massages or reflexology at Bali Uluwatu Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a playground
  • Within a 15-minute walk of Braga City Walk and Bandung City Square
  • Airport shuttle service available for a fee
Crowne Plaza Bandung by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 19 meeting rooms, and coworking spaces are available. Event space at this hotel measures 6824 square feet (634 square metres) and includes conference space. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Crowne Plaza Bandung by IHG. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Bandung hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Mosaic – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Connexions – This lobby lounge serves lunch and dinner. Open daily.
Infinite – Overlooking the pool, this cocktail bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured valet parking on site (IDR 60,000 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Connexions
  • Infinite
  • Mosaic

Things to do

  • 24-hour gym
  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • 6,824 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Bandung by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 600000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children
  • Airport shuttle fee: IDR 175000 per vehicle (one-way)
  • Valet parking fee: IDR 60000 per day
  • Rollaway bed fee: IDR 600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, GoPay and OVO
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Bandung by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Bandung Hotel
Crowne Plaza Bandung
Crowne Plaza Bandung
Crowne Plaza Bandung by IHG Hotel
Crowne Plaza Bandung an IHG Hotel
Crowne Plaza Bandung by IHG Bandung
Crowne Plaza Bandung by IHG Hotel Bandung

Crowne Plaza Bandung by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 232 reviews
Rating 8 - Good. 77 out of 232 reviews
Rating 6 - Okay. 19 out of 232 reviews
Rating 4 - Poor. 7 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nur Fadhilah Binte

Liked: Cleanliness, amenities, property conditions & facilities
Everything was smooth and had enjoyable stay. Breakfast was great too
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Everything outstanding i give 5 star, room clean, service veey good and food a lot and delicious
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Hamzah

Liked: Cleanliness, amenities, property conditions & facilities
I like the clean room , nice and tidy.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gerrad De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and excellent customer service as soon as you arrived
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yunita

Liked: Cleanliness, staff & service, amenities
Amazing hotel, very comfy bed & pillows, clean bathroom and spacious. Staffs are very polite and helpful. We had a problem with air-con in our room, they moved us immediately and ensure we’re comfortable. Very good service. Location is great too, very close to many good restaurants and Braga
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

kampan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price

Nice place to stay
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. Great location, super clean hotel, the nicest staff ever.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

pardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service staff was awesome
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Shahirwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are pleasant and very warm, superb customer oriented.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Sean

Liked: Cleanliness
Beds were clean, but the room was small and doesn't feel cosy. The key card didn't work the first time and the door was difficult to open. Safe was provided but there are no batteries to operate it. The 4 star rating is mainly for the fantastic location, where it is located just beside Paskal 23 Hyper Square which is super convenient and there are a lot of restaurants around. It is also near the Bandung train station.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Erawati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent a few days at Crown Plaza in Bandung and had a wonderful time thanks to the friendly staff : Julius at the front desk who took care of our concerns, Ryan and Jasmine at the executive lounge who were very friendly , always greeting us with smiles and kudos to the kitchen staff who served up delicious food in the evening. Highly recommended.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Everyone there was amazing. Very attentive and always offering me assistance. Even the head Chef helped me at the buffet explaining the foods to me. Thank you everyone!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service

It was a nice experience, have a little problem with our room on the first night, but it was solved immediately. The hotel’s staffs are very friendly, they always give warm greetings and very helpful.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Devi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Heejung

Liked: Cleanliness, staff & service, property conditions & facilities
My heart belongs to this hotel… The whole team and staff treated us as if we were from a royal family. They even remembered our name. Fantastic breakfast, exquisite hotel, spacious room… nothing to complain but only tiptop The concierge team arranged a perfect trip to the tourist attractions. One of the best trips in our life! We appreciated everything but the most was the heartwarming hospitality of the hotel!
Verified

8/10 Good

Jonguk

Liked: Cleanliness, staff & service
Just good
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Jonguk

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, except location
Stayed 19 nights in Dec 2023
Verified

10/10 Excellent

Yessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very central area, close to the Bandung train station and center of the city. Amenities are well provided and the room is very well attended. We enjoyed staying here. The only minor issue is that the room does not have good soundproofing. We could hear the dawn prayer calls at 4 am from the mosque nearby and the sound of water running from the room next door.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Chi

Liked: Cleanliness
general is ok
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Excellent location but bad management

We stayed in the premium floor with lounge access. The room is small and dirty. The shower handle is loose and can’t be adjusted. The aircon is too cold and the temperature can’t be adjusted. The worst thing is the water is dirty and brown.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Noushad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 4.5 star hotel - not even a 2.5 star

The carpet was so dirty; a 2-star hotel would have better carpet. The towels are old and worn out. Overall it was not a 4.5-star hotel. This is not a property that should have the Crowne Plaza name!
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Jae Hyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
some troubles using hot water at shower booth in bathroom
Stayed 1 night in Sep 2023
Verified

8/10 Good

Fifi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room needs to be refurbished. Carpet full of stains & looks old & tired. Towels are not fresh. Aircon is noisy. Bathroom door can’t close properly.
Stayed 2 nights in Feb 2022