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GAIA Hotel Basel - the sustainable hotel

4.0 star property
VIP Access

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Photo gallery for GAIA Hotel Basel - the sustainable hotel

Exterior
Sauna
Restaurant
Comfort Twin Room, 1 Bedroom | View from room
Sauna, hot stone massages, deep-tissue massages, reflexology

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Centralbahnstrasse 13-15, Basel, 4002
  • Place, Basel Zoo
    ‪8 min walk‬
  • Place, Basel University
    ‪8 min walk‬
  • Place, Basel Art Museum
    ‪12 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Smart Room

Premium bedding, free minibar, in-room safe, desk

Smart Room

  • Sleeps 2

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed | Premium bedding, free minibar, in-room safe, desk

Economy Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Twin Room, 1 Bedroom

Comfort Twin Room, 1 Bedroom | Premium bedding, free minibar, in-room safe, desk

Comfort Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(55 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, free minibar, in-room safe, desk

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Gorgeous twin Room

  • Sleeps 3

Gorgeous king Room

  • Sleeps 2

Smart twin Room

  • Sleeps 2

Smart queen Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

One-Bedroom Apartment

  • Sleeps 2

Exclusive Suite, 1 King Bed With Sofa Bed, Kitchenette

  • Sleeps 3

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About this property

GAIA Hotel Basel - the sustainable hotel

Hotel with a full-service spa, near Marktplatz
This smoke-free hotel features a full-service spa, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, massage/treatment rooms and a business centre.
GAIA Hotel Basel - the sustainable hotel offers 86 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The free breakfast at GAIA Hotel Basel - the sustainable hotel gets high marks from our customers. During your stay, you're just a quick walk from BIS Tower. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to hot stone massages or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from BIS Tower and 8 minutes on foot from Offene Kirche Elisabethen
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
GAIA Hotel Basel - the sustainable hotel offers its guests a full-service spa and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly GAIA Hotel Basel - the sustainable hotel. For a fee, parking is available.

This 4-star Basel hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 23 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10 AM on weekdays and 7 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 577 out of 693 reviews
Rating 8 - Good. 88 out of 693 reviews
Rating 6 - Okay. 15 out of 693 reviews
Rating 4 - Poor. 5 out of 693 reviews
Rating 2 - Terrible. 8 out of 693 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Haleh

Liked: Cleanliness, staff & service, amenities
The staff was so lovely, kind and welcoming. The rooms were good and the breakfast was nice too.
Stayed 2 nights in Nov 2025

10/10 Excellent

Megan, Weyers Cave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Gaia Hotel. It was just steps away from the train station which made it so easy after a long overnight journey from the US. Our room was ready ahead of time and everyone we met that worked for the hotel was nice and extremely helpful. The breakfast was outstanding and was great even for us as vegans. I’d definitely stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Everett

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room but very clean. Breakfast area is soacious with a variety of quality and healthy food options. Service is very good as well—attentive staff both at the dining area and front desk
Stayed 1 night in Aug 2025

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect for logistics of 1 night stay. It’s across the street from the train station and next to a major tram stop. Patrick at the front desk was incredibly helpful in guiding is to several places we needed to go and the included breakfast was delicious. The room was clean and comfortable. The included free transit pass was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Williamsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Oct 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GR8
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing! We really liked the automatic blinds! Real fast was great and the front desk staff were very helpful!!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Basel transport card. Breakfast included rate. Easy to get everywhere.
Right to the left of central train station SBB, but our room was super quiet
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well prepared, staff were excellent, and the breakfast was terrific! Was a little reluctant to stay at a hotel so near to the central station, but it was quiet and very convenient. Will stay here again when my travels take me to Basel.
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was excellent. The staff was friendly, helpful and very accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine, Woodburn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy, clean and staff very accommodating.
Stayed 2 nights in Oct 2025

6/10 Okay

Yuhua

Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service provided by the staff of the Gaia Hotel was exceptional. The outstanding breakfast provided each morning was appreciated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Excellent location near to station, bus stops and well-stocked supermarket. Spotlessly clean.Stylish art deco rooms. Comfortable bed. Breakfast amazing - catering for all dietary requirements (I'm coeliac and the bread rolls were the best I've had!) Staff wonderful...free mini bar and chocolates... Can't find anything to complain about!
Stayed 1 night in Sep 2025

10/10 Excellent

linda

Stayed 2 nights in Aug 2025

8/10 Good

Oksana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accross the street from the train station... taxi parking in front of the hotel...property itself is safe and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Tamie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Everyone was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Derryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Serena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem close to train station

Loved our stay here. Checkin was easy and quick. Staff were all nice and very helpful nothing was an issue. Especially Soraya and Caio, but everyone we dealt with were great. Soraya checked us in and gave us lots of information. Loved the Basel pass to get free trams and 1/2 price to many attractions. Room 340 was nice had a bath tub, the glass tiles on the bathroom ceiling was strange but just go with it. Room was big enough bed was comfortable , pillows too soft but they had a pillow menu so we quickly change. minibar came with the room but the drinks are all organic and tasted terrible lol. Not my kind of minibar. Breakfast room is beautiful and breakfast is organic as well however would have like already sliced bread as i dont cut bread very well lol. Still had plenty of choices for everyone. We stayed 2 nights and left our bags while we went down to lucerne for a night and then came back and checked back in for another night and holding all our bags no issue even put them up in our room for when we return. Nothing was a issue. Well done to everyone at Gaia Hotel. Only negative would be the trams can be a bit noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Derryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member I have encounter has been exceptional in their customer service, making me feeling very welcome!
Stayed 2 nights in Aug 2025

10/10 Excellent

Serena

Stayed 1 night in Aug 2025

10/10 Excellent

Phoebe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and comfort
Stayed 7 nights in Aug 2025