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HARRIS Resort Batam Waterfront

4.0 star property

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Room, Pool Access (HARRIS) | Exterior
Reception
Balcony view
Daily buffet breakfast for a fee
Games room

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Waterfront City, Marina, Batam, Riau Islands, 29422
  • Place, Masjid Sultan Mahmud Riayat Syah
    ‪7 min drive‬
  • Place, Grand Batam Mall
    ‪24 min drive‬
  • Place, BCS Mall
    ‪24 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪46 min drive‬

Room options

View all photos for Family Room (HARRIS)

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room (HARRIS)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Room (HARRIS Sea View)

Premium bedding, Select Comfort beds, in-room safe, desk

Room (HARRIS Sea View)

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Pool Access (HARRIS)

Room, Pool Access (HARRIS) | Exterior

Room, Pool Access (HARRIS)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room (HARRIS)

Premium bedding, Select Comfort beds, in-room safe, desk

Room (HARRIS)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Suite (HARRIS)

  • 53 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Resort Batam by IHG
Batam
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.1 out of 5, Very good, 447 reviews
The price is €43
includes taxes & fees
28 May - 29 May
Holiday Inn Resort Batam by IHG

About this property

HARRIS Resort Batam Waterfront

This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
HARRIS Resort Batam Waterfront offers 308 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies. Select Comfort beds feature premium bedding. 21-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mustika Wellness. Services include massages. The spa is open daily.
During your stay at HARRIS Resort Batam Waterfront, you'll be close to Masjid Sultan Mahmud Riayat Syah. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking
  • For dining with pool views, stop by Harris Cafe, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Mustika Wellness
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, mini golf and kayaking
  • Just a 5-minute drive from Masjid Sultan Mahmud Riayat Syah and 11 minutes from Sekupang Ferry Terminal
  • Free local-area, ferry terminal and shopping centre shuttle service
HARRIS Resort Batam Waterfront offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly HARRIS Resort Batam Waterfront. A shuttle from the airport to the hotel (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Batam hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Harris Cafe – This poolside restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 15.18 for adults and IDR 7.59 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Harris Cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Late check-out fee: IDR 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HARRIS Resort Batam Waterfront

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 39.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 15.18 for adults and from IDR 7.59 for children
  • Airport shuttle fee: IDR 32 per vehicle (maximum occupancy 4)
  • Late check-out fee: IDR 10
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 39.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
HARRIS Resort Batam Waterfront offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Batam HARRIS Resort

Batam Waterfront

HARRIS Resort Batam

HARRIS Resort Waterfront Batam

HARRIS Waterfront

HARRIS Waterfront Batam

HARRIS Waterfront Resort

Waterfront Batam

Waterfront HARRIS

Harris Batam Waterfront Batam

HARRIS Resort Waterfront Batam

HARRIS Resort Batam Waterfront Hotel

HARRIS Resort Batam Waterfront Batam

HARRIS Resort Batam Waterfront Hotel Batam

HARRIS Resort Batam Waterfront Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 372 reviews
Rating 8 - Good. 160 out of 372 reviews
Rating 6 - Okay. 97 out of 372 reviews
Rating 4 - Poor. 33 out of 372 reviews
Rating 2 - Terrible. 4 out of 372 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

ARDY

Travelled with family and small children
Liked: Cleanliness
The room was quite Old, but nice place to stay, huge swimming Pool, limited Carpark Area, the Lift was old, Abit scary to use,, may breakdown anytime. Front Office was polite. Need to improve on hotel Facility
Stayed 1 night in Sep 2025

6/10 Okay

CHEE KEONG

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not proper maintain

The resort was a bit run down due to badly maintenance and was not keep up to the time. Breakfast choices was limited too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nurulfazira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel so far i have stay. Iean the price is very affordable with 5 star experience and stay. You got welcome drink while you wait for the entrace documentation ready and payment. Then got welcome with very pretty room overlooking the sea. You got a nice deco once your room complete clean up. The breakfast varieties is top tier, they have western, local, and dessert, pastry. Even tho the choose not massive but it is quiet many. And it is nice too. Service, is within the phone call. And the only things not really nice. It only have bidet without water host. Overall a very pleasant stay with every morning breakfast with mascot dance 💕
Stayed 2 nights in Jul 2025

6/10 Okay

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food options on the menu are slightly overpriced, Saturday one night only buffet overpriced for the limited variety. Check in room cleanliness and facilities are poorly managed. Floor felt dusty/sandy, toilet faucets loose, WC cover loose.
Stayed 2 nights in May 2025

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Shahul

Liked: Cleanliness, staff & service, property conditions & facilities
Sri at reception was polite, courteous and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilson

Stayed 1 night in Aug 2024

6/10 Okay

Sune Leander

Stayed 7 nights in Jul 2024

8/10 Good

Kasmah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
The staff arebthe highlight. Great pool. Ok rooms. Beach access not a thing. Don't pay extra for it. Not a swimming beach. Shipping lane and industrial area. Good place if you just want to switch iff. Not good if you want shops and restaurants. Live entertainment in the evening was good.
Stayed 1 night in Jul 2024

10/10 Excellent

FREDDY

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 3 nights in Jul 2024

8/10 Good

Richard

Stayed 1 night in Jun 2024

8/10 Good

Kasmah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Yong su

Stayed 1 night in Apr 2024

8/10 Good

Joshua

Stayed 2 nights in Feb 2024

10/10 Excellent

Nur Amirah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and accommodating. It was a wonderful experience!
Stayed 2 nights in Dec 2023

8/10 Good

CALVIN

Travelled with family, Travelled with partner
Liked: Staff & service
Stayed here for 4 nights. the good: staff were friendly and helpful, concierge and housekeeping were prompt to meet and address our needs. there are free shuttle services to nagoya hill and grand batam at fixed timings each day, also free shuttles to and from ferry terminal on demand. pool facilities were decent, breakfast spread was okay and restaurant food choices were diverse (though with a cost premium) the room for improvement: facilities could be better maintained and showed signs of wear and tear, cleanliness of sheets and towels with no stains, resort is quite secluded from anything other than waterfront terminal (which is quite dead)
Stayed 4 nights in Dec 2023

10/10 Excellent

Rayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and approachable staff.
Stayed 3 nights in Dec 2023

8/10 Good

Tan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really far from anything else, but the service was great
Stayed 2 nights in Nov 2023

10/10 Excellent

Renuka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My work stay!

Me & my Japanese counterpart were on a one day work trip to Batam Yard & we opted to stay at Harris ! We are extremely happy with the Ocean view room ,cleanliness & excellent breakfast spread!!! The reception gave us wonderful suggestions to try local seafood restaurant by the sea & also arranged taxi service with driver Willy who also was very kind & helpful .Am looking forward to come back for another holiday with my family .
Sunset from the Ocean view room
Dazzling at night
Stayed 1 night in Nov 2023

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and well maintain. Staff is polite and friendly. Breakfast spread alot of varieties to choose from. Been choosing Harris as my vacation hotel many times and so far no regrets. Keep up with the standards, thumbs up!
Stayed 2 nights in Sep 2023

6/10 Okay

Sarjune

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Personally, I had an issue with my check in as the staff at the counter mishandled the situation but Monica and Dila stepped in immediately to rectify the situation. The ensured that the guest were not disappointed at all cost. Without them, the hotel will have a bad impression from customers.
Stayed 2 nights in Aug 2023

10/10 Excellent

WENDY

Stayed 2 nights in Aug 2023

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can create more place or view to walk
Stayed 1 night in Jul 2023

4/10 Poor

Jay

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Culinary Adventure of Disappointment & Spacious Rm

Our experience at the Harris Waterfront Hotel was a rollercoaster ride of disappointment and frustration. The culinary disasters began with a poorly made Margarita Pizza and continued with a disastrous breakfast scene the next day. The staff seemed clueless and unhelpful, leaving us to fend for ourselves. The rooms were spacious but took forever to be cleaned. In contrast, the Marriott Harbour Hotel proved to be a haven of delicious food and attentive service. If you value your taste buds, avoid dining at Harris Waterfront Hotel and head to the Grand Batam Mall instead.
Stayed 1 night in Jun 2023