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Hilton Garden Inn Benton Harbor/St. Joseph

3.0 star property

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Photo gallery for Hilton Garden Inn Benton Harbor/St. Joseph

Terrace/patio
Lobby
Daily cooked-to-order breakfast for a fee
Lobby
In-room safe, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

View in a map
1300 Cinema Way, Benton Harbor, MI, 49022
  • Place, Lakeland Regional Medical Center
    ‪5 min drive‬
  • Place, Silver Beach
    ‪8 min drive‬
  • Place, White Pine Winery
    ‪8 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

In-room safe, free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queens Bedroom Suite

In-room safe, free WiFi, bed sheets

2 Queens Bedroom Suite

  • 27 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, free WiFi, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, free WiFi, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Drinks & Snacks)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (with Chair)

In-room safe, free WiFi, bed sheets

Room, 1 King Bed (with Chair)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Benton Harbor/St. Joseph

Hotel with free parking, in the vicinity of Lakeland Regional Medical Center
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Benton Harbor/St. Joseph offers 106 accommodations with a safe. Guests can make use of the in-room fridges and microwaves.

This Benton Harbor hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Benton Harbor/St. Joseph. During your stay, you'll be close to Lake Michigan College. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Garden Grill and Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by car from Lakeland Regional Medical Center and 9 minutes from Lake Michigan College
  • Cats and dogs welcome for a fee
Hilton Garden Inn Benton Harbor/St. Joseph offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4198 square feet (390 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at Hilton Garden Inn Benton Harbor/St. Joseph. Self parking is free.

Smoking is allowed in designated areas at this 3-star Benton Harbor hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grill and Bar – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 to 25 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill and Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4,198 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 to 25.00 for adults and USD 10.00 to 20.00 for children
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Benton Harbor/St. Joseph Hotel
Hilton Garden Inn Harbor/St. Joseph Hotel
Hilton Garden Inn Harbor/St. Joseph
Hilton Benton Harbor St Joseph
Hilton Garden Inn Benton Harbor/St. Joseph Hotel
Hilton Garden Inn Benton Harbor/St. Joseph Benton Harbor
Hilton Garden Inn Benton Harbor/St. Joseph Hotel Benton Harbor

Hilton Garden Inn Benton Harbor/St. Joseph Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 348 out of 764 reviews
Rating 8 - Good. 187 out of 764 reviews
Rating 6 - Okay. 93 out of 764 reviews
Rating 4 - Poor. 66 out of 764 reviews
Rating 2 - Terrible. 70 out of 764 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Cheri

Travelled with family
Liked: Staff & service
Poor water drainage. Toilet barely flushed.Bathroom shower drain did not drain. Tub filled with water during shower with filthy hair and matter from past visitors. Long hairs all over room and bathroom. Bed looked like someone had laid on it prior to our arrival, comforter disheveled. Rooms and halls were musty and humid. Very noisy booming music/party that was in the conference room till2am. Party took over the bar and only one bartender for the party and regular guests.
Stayed 1 night in Aug 2025

10/10 Excellent

Orion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
To me, Excellent is "above & beyond", Good is "met my expectations"
Stayed 1 night in Jul 2025

4/10 Poor

Sharon

I like the setup of the room!! But the floor was cracked, you could a big gap in the entrance door, the bed was tilting and the floor felt uneven. Needs to be checked out. Major!!
Stayed 1 night in Jul 2025

2/10 Terrible

Syed, Woodstock

Travelled with partner
Disliked: Cleanliness
1. The room toilet had pooped in it. 2. The room sink had hairs in them. 3. The room shower had hairs on the wall and in the tub. 4. The warm water was not working the next day. This did not get fixed until evening. 5. They moved us into another room after a request. The room was smelling like suage. I paid over $700 dollars for this type of service? I hope the Senior Management reviews this and compensate for the inconvenience.
Stayed 2 nights in Jul 2025

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Was not able to check in until after 4 pm and even then the room wasn't even completely ready. The door was open and there were no towels. Looked clean except maybe not vacuumed as we found a couple goldfish crackers. the rest of the hotel looked clean and the stay was fine.
Stayed 1 night in Jul 2025

6/10 Okay

Jeanne

Liked: Cleanliness
In general, my stay was good with a few minor issues: Refrig in originally assigned room did not work, so staff graciously moved us to a different room. In the second room, the tub drain was very slow, causing the water to build up in tub during showering, increasing risk of fall hazard (soft water and suds make for a slippery tub). A/C rattled a bit making falling asleep a bit difficult.
Stayed 2 nights in Jul 2025

6/10 Okay

Mary K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay. Check in was easy and the room was clean and nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Nagy

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel everybody and everything is awesome
Stayed 2 nights in Jul 2025

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Satisfied

I had a great experience
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Valerie, parchment

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2025

4/10 Poor

Joan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room and furniture were in disrepair. Dresser drawers would not stay closed, extremely noisy hvac.. made noises we
Stayed 2 nights in Jun 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Valerie, parchment

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

2/10 Terrible

Lesley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left my daughters black dress in the closet. Look the next day and its gone. No where to be found. Housekeeping stole it for sure. Unbelievable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities
The stay was great. We had an issue with the a/c not working in our room. The front desk attendant that afternoon was very helpful and friendly. She came up to our room till see if she could fix it, but was not able to. She got us into another room. She always asked to see if our room was okay where we left the hotel for dinner. She was always friendly and had a smile on her face! Would definitely stay here again!
Stayed 1 night in Jun 2025

6/10 Okay

Karla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were okay. Beds and pillows comfortable. Our room said it would sleep six. The pictures show 2 queen beds and a couch and ottoman. Couch did not pull out into a bed. The couch would not sleep 2 medium sized people. The breakfast that’s “included” but an extra $18 is a pass. Bring your own oatmeal packet or frozen waffles.
Stayed 1 night in Jun 2025

8/10 Good

Necole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room we were given was not vacuumed, had food and stuff on the floor. We went to check in desk again, received keys to a new room. This was was clean. We brought our dog. They had a good green area for him to use plus poop bag station. Breakfast was decent. Plenty of choices for everyone but only one choice on fruit, melon. Really like they had soy milk though. Overall, not a bad experience. Would recommend. Just check your room first before you get your stuff and family.
Stayed 1 night in Jun 2025

10/10 Excellent

George and Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Pleasant atmosphere, nicely furnished, dining options, great staff, no smoking facility, no alcohol allowed in rooms, very quiet even though we faced the highway, were allowed to check in early, microwave and fridge provided Didn't like: chair in room was not comfortable, tile floor was cold at night
Stayed 1 night in Jun 2025

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would suggest is putting cups in the bathroom. Other then that it was perfect.
Stayed 1 night in Jun 2025

2/10 Terrible

Darlene, Appleton

Disliked: Cleanliness, property conditions & facilities
The room is smelly and they will not provide other accommodation. I tried chatting with Hilton.com and they told me to call an 800 number. ? I give up. Too much work on customer’s part. It smells like sewer gas! Ugh! Plus the fire alarm just went off because accidentally! I will not book Hilton Garden again
Stayed 1 night in Jun 2025

10/10 Excellent

Stacy

Stayed 1 night in Jun 2025

10/10 Excellent

Ariell

Stayed 1 night in Apr 2025