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Kemena Plaza Hotel

3.0 star property

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Photo gallery for Kemena Plaza Hotel

Reception
Studio, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board
Studio, 2 Bedrooms | Living room | Flat-screen TV
Outdoor pool
Front of property – evening/night

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
No. 116, Taman Sri Dagang, Jalan Abang Galau, Bintulu, Sarawak, 97000
  • Pasar Utama Bintulu
    ‪6 min walk‬
  • The Spring
    ‪1 min drive‬
  • Tanjung Batu Beach
    ‪7 min drive‬
  • Bintulu (BTU)
    ‪16 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds

  • 15 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | Minibar, in-room safe, desk, iron/ironing board

Deluxe Triple Room, Multiple Beds

  • 1.4 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 1.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

  • 1.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Triple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 6
  • 2 Single Beds and 1 Queen Bed

View all photos for Executive King Room

Minibar, in-room safe, desk, iron/ironing board

Executive King Room

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Room

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, iron/ironing board

Superior King Room

  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Single Beds

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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Exterior

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (60)
The price is €39
for 1 room
includes taxes & fees
14 Jun - 15 Jun
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About this property

Kemena Plaza Hotel

Hotel in Bintulu with sauna and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a children's pool.
Kemena Plaza Hotel offers 160 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
During your stay at Kemena Plaza Hotel, you're just a quick walk from Tua Pek Kong. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy Regional cuisine while dining at Orchid Garden
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes a sauna
  • Just a 5-minute walk from Tua Pek Kong and 7 minutes on foot from Pasar Utama Bintulu
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Kemena Plaza Hotel offers its guests a kids' pool, an outdoor pool, and a sauna. Kemena Plaza Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Orchid Garden – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orchid Garden

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kemena Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 20 for adults and from MYR 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Kemena Plaza Hotel Bintulu
Kemena Plaza Hotel
Kemena Plaza Bintulu
Kemena Plaza
Kemena Hotel Bintulu
Margherita Plaza Hotel
Kemena Plaza Hotel Hotel
Kemena Plaza Hotel Bintulu
Kemena Plaza Hotel Hotel Bintulu

Kemena Plaza Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 5 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

norliza

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good job
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Disappointed

Very disappointing. Booked through Hotels. com, it was stated the the family room got 2 double beds and 2 twin beds for 6 of us. However the room only got 4 twin beds, how to accommodate 6 of us? After complained, hotel only gave us 1 extra bed!!! 1 of us had to stay at friend's house. That day, the whole hotel don have hot water supply due to something wrong with the solar system. All have to bath with cold water. The lobby area no air con as something broke down. No WiFi in room, only available at lobby area.
Stayed 1 night in Aug 2023

10/10 Excellent

ABDUL RASHID

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Jun 2023

8/10 Good

Fabian

Liked: Cleanliness, staff & service
It's been undergo renovation and rebranding. New style and modern. With local attraction.
Stayed 1 night in Feb 2023

2/10 Terrible

Mohamad Farhan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please improve

Not so good
Stayed 1 night in Oct 2021

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Emerson

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

Pengiran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room facilities need to be properly maintain esp toilet
Stayed 1 night in Dec 2017

10/10 Excellent

Benner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice and comfortable. Friendly staff too

8/10 Good

Sam Ming, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel, good value for money.

Check-in was a breeze. Friendly staff.

4/10 Poor

Andrew, Miri , Sarawak,

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Happy

Was only for one night , but there was no toilet paper so I requested some but when house keeping came to the room she informed me that there was no longer any stock left. I was not very impressed with this being a large hotel , you pay for all the comforts and facilities and then told they don't have anything . Shall not be staying there again, very disappointing

4/10 Poor

Chia Minn

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Rahmat

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

さーくん, マレーシア　KL

Disliked: Cleanliness, staff & service, property conditions & facilities
出張で使用する分にはいいが、カップル、夫婦での滞在はお勧めできません。 滞在費は安いが施設の老朽化が目立ち清潔感がない。

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

ガックリ

ホテル、部屋共に古い。写真と実態が異なる 廊下は少し異臭(カビ臭い)がした 朝食のバイキングは種類が少なく、品切れがあった