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Comfort Inn & Suites at CrossPlex Village

2.5 star property

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Photo gallery for Comfort Inn & Suites at CrossPlex Village

Exterior
Lobby
Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi
Free daily on-the-go breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2341 Crossplex Blvd, Birmingham, AL, 35208
  • Place, Birmingham CrossPlex
    ‪3 min walk‬
  • Place, Tuxedo Junction
    ‪2 min drive‬
  • Place, Rickwood Field
    ‪3 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(77 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(42 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites at CrossPlex Village

This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station.
Comfort Inn & Suites at CrossPlex Village offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites at CrossPlex Village. During your stay, you're just a quick walk from Birmingham CrossPlex. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 7 minutes by car from Birmingham Jefferson Convention Complex and 7 minutes from UAB Hospital
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites at CrossPlex Village. Free self parking is available.

This Birmingham hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 420 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn CrossPlex Village Hotel Birmingham
Comfort Inn CrossPlex Village Hotel
Comfort Inn CrossPlex Village Birmingham
Comfort Inn CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village Hotel
Comfort Inn & Suites at CrossPlex Village Birmingham
Comfort Inn & Suites at CrossPlex Village Hotel Birmingham

Comfort Inn & Suites at CrossPlex Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1006 reviews
Rating 8 - Good. 243 out of 1006 reviews
Rating 6 - Okay. 89 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Room clean and well appointed
Stayed 1 night in Nov 2025

10/10 Excellent

LUIS M

Stayed 1 night in Dec 2025

10/10 Excellent

Asya

Stayed 1 night in Nov 2025

6/10 Okay

Nolan

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

8/10 Good

Shakirra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great parking!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient. Great place to stay.
Stayed 1 night in Nov 2025

4/10 Poor

Miranda

Disliked: Cleanliness, property conditions & facilities, room comfort
Sausage was hard eggs were too salthy tgere was a stench in the room when we walked in, the curtains are filthy stains all over them air barely worked carpet needs cleaning BIG time the beds were ok all clean but wont stay again
Stayed 1 night in Nov 2025

10/10 Excellent

J. David

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Our room was spotless. The staff was welcoming and informative.
Stayed 1 night in Nov 2025

8/10 Good

Randolph

Liked: Cleanliness, staff & service, amenities
Staff desks not courtesy
Stayed 2 nights in Nov 2025

10/10 Excellent

Elliott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the Staff was very friendly and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean very comfortable bed. Plenty to choose from at breakfast. Friendly staff. We stayed we had a cheer competition at the bill harris arena and it was very convenient walked across parking lot about 100 yards.
Stayed 1 night in Nov 2025

10/10 Excellent

Dorothy

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect! Directly across the parking lot from the competition we were attending.
Stayed 1 night in Nov 2025

6/10 Okay

Sonja

Stayed 1 night in Nov 2025

4/10 Poor

Tony

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel location was very very noisy all night. Guest in the next room was very noisy as well. The coffee was even very terrible. This was unlike any stay we have ever experienced at a Comfort Inn and Suites. Will not stay at that location again.
Stayed 1 night in Nov 2025

8/10 Good

Derek

Stayed 2 nights in Oct 2025

10/10 Excellent

takayia

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Tyrone

Stayed 1 night in Oct 2025

10/10 Excellent

Tamera, Columbus

Stayed 1 night in Oct 2025

10/10 Excellent

Katy Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this clean, comfortable, convenient and appropriately staffed with pleasant efficient people.
Stayed 1 night in Oct 2025