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Comfort Inn & Suites at CrossPlex Village

2.5 star property

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Photo gallery for Comfort Inn & Suites at CrossPlex Village

Exterior
Free daily on-the-go breakfast
Lobby
Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2341 Crossplex Blvd, Birmingham, AL, 35208
  • Place, Birmingham CrossPlex
    ‪3 min walk‬
  • Place, Erskine Hawkins Park
    ‪2 min drive‬
  • Place, Rickwood Field
    ‪3 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(76 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(41 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites at CrossPlex Village

Hotel in Birmingham with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station.
Comfort Inn & Suites at CrossPlex Village offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites at CrossPlex Village. During your stay, you're just a quick walk from Birmingham CrossPlex. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 7 minutes by car from Birmingham Jefferson Convention Complex and 7 minutes from UAB Hospital
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites at CrossPlex Village. Free self parking is available.

This Birmingham hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 420 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn CrossPlex Village Hotel Birmingham
Comfort Inn CrossPlex Village Hotel
Comfort Inn CrossPlex Village Birmingham
Comfort Inn CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village Hotel
Comfort Inn & Suites at CrossPlex Village Birmingham
Comfort Inn & Suites at CrossPlex Village Hotel Birmingham

Comfort Inn & Suites at CrossPlex Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Noah

Stayed 1 night in Oct 2025

10/10 Excellent

Sequoyah, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Front desk was nice and provided an information sheet about what is around within walking and driving distance. There is a walking/running path in front of the hotel. Room was very clean and comfortable. No issues with parking, plenty of spaces. Will stay again. Thank you!
Stayed 1 night in Oct 2025

8/10 Good

Derek

Stayed 7 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Good cold air and clean room!
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, an easy check in. I would stay here again 😊
Stayed 1 night in Oct 2025

8/10 Good

Teionna, Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room for the most part was clean did find hair here and there! However great location food and shopping in walking distance check in was speedy front desk staff was very helpful and friendly and we were able to check on at early at around 12 with no issues overall great stay and I will stay again!
Stayed 1 night in Oct 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Quiana

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Rhonda

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was wonderful and very nice. The condition of the hotel was not great. It was old and outdated.
Stayed 1 night in Oct 2025

10/10 Excellent

Marqueasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

julie

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Oswaldo, Lehigh Acres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ok the only problem I noticed was the elevator always was dirty and the waiting area were the elevators are the floor always was dirty, the room was clean but smells like previous guests smoke and I can smell it every time when I walk in the room.
Stayed 2 nights in Oct 2025

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Deerius

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a medical visit to UAB.
Stayed 1 night in Sep 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Venessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Let Jesus lead you"

Yes the room suite was very clean and comfortable. Air conditioning was pleasant And the parking was right, by my husband and i are disable, we were very pleased overall! Thank you for our overnight stay. The check in was easy and already prepared. The attendants were very polite.
Stayed 1 night in Sep 2025

10/10 Excellent

Treantia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great it was quiet an comforting. In the afternoon you could really walk to shop grab food and it was even close to a dollar general. The staff is immaculate very friendly and inviting. They was always smiling and spoke to you very polite. The only small thing I had an issue with is the hallway on the fourth floor and the elevator area and a noticeable smell. The smell was like a stuffy smell but didn’t smell in the rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Arrived on a motorcycle and the area was questionable but Tiffany showed me where I could park the motorcycle right outside the main enterance. The staff was/is very welcoming and easy going. Could use heavier curtains to block out the city lights and the and facility lighting.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas Andrew Taft

Stayed 2 nights in Sep 2025

10/10 Excellent

Micki

Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Sep 2025