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Norbreck Castle Hotel

3.0 star property

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Photo gallery for Norbreck Castle Hotel

Indoor pool
Reception
Exterior detail
2 bars/lounges
2 bars/lounges

Reviews

6.4 out of 10

Popular amenities

  • Bar

Explore the area

View in a map
Queens Promenade, Blackpool, England, FY2 9AA
  • Place, Blackpool Beach
    ‪1 min walk‬
  • Place, Cleveleys Front
    ‪12 min walk‬
  • Place, Moor Park Swimming Pool
    ‪20 min walk‬

Room options

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, free WiFi, bed sheets

Twin Room, Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

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Twin Room | Desk, free WiFi, bed sheets

Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room, Sea View

Family Room, Sea View | Desk, free WiFi, bed sheets

Family Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room (4)

Desk, free WiFi, bed sheets

Family Room (4)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Room, Sea View (4)

Desk, free WiFi, bed sheets

Family Room, Sea View (4)

  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Room, Sea View (5)

Desk, free WiFi, bed sheets

Family Room, Sea View (5)

  • Sea view
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Suite

Suite | Desk, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, free WiFi, bed sheets

Double Room, Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Norbreck Castle Hotel

Beach location and indoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre.
Norbreck Castle Hotel offers 480 accommodations with coffee/tea makers and a hairdryer. This Blackpool hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Norbreck Castle Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Blackpool Beach. Enjoy features like free WiFi in public areas, plus 2 bars and an indoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and fitness classes
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Blackpool Illuminations and 8 minutes from Winter Gardens
As a guest of Norbreck Castle Hotel, you'll find an indoor pool, Access to hot tub, a steam room, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at the business-friendly Norbreck Castle Hotel. Parking is available for a fee.

This Blackpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10:30 AM.
Castles Restaurant – This buffet restaurant serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 3 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 14 for adults and GBP 8 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Castles Restaurant

Things to do

  • Arcade/game room
  • Evening entertainment
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet (70 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 14 for adults and GBP 8 to 10 for children
  • Uncovered self-parking fee: GBP 3.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 2.50 per day
  • Facilities fee: GBP 3.00 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Norbreck
Norbreck Castle
Norbreck Castle Hotel
Norbreck Castle Hotel Blackpool
Norbreck Hotel
Norbreck Castle Blackpool
Hotel Norbreck Castle
Castle Hotel Norbreck
Norbreck Castle Hotel Hotel
Norbreck Castle Hotel Blackpool
Norbreck Castle Hotel Hotel Blackpool

Norbreck Castle Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 247 out of 1008 reviews
Rating 8 - Good. 240 out of 1008 reviews
Rating 6 - Okay. 186 out of 1008 reviews
Rating 4 - Poor. 130 out of 1008 reviews
Rating 2 - Terrible. 205 out of 1008 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Shirley

Disliked: Property conditions & facilities
The staff were friendly. The whole place needs a bit more tlc being given in decorating etc. You can see they are trying to bring it up to date. What I found was I didn't like the restaurant after I tried it the first nights stay. It reminded me of a school hall. The coffee shop was lovely but could only open when restaurant shut in the mornings. The bar seemed to open when it wanted to so no one could plan to meet friends or work colleagues before 3pm. Had bar meal 2 days running which was nice. Tried to order a third time but said he wasn't cooking and gave me directions to the chippy behind the hotel. The cabaret singers were okay for free entertainment. Was a bit annoying being asked to play Bingo about 3 times a night. If you don't like Bingo, you don't like Bingo. On the whole I had a fantastic time but there are some big flaws that can't always be ignored.
Stayed 4 nights in Aug 2025

4/10 Poor

michael

Travelled with family
Liked: Staff & service

Extremely disappointing

Had to queue for 30 mn at least to check in. Reception poorly staffed when one considers the size of the hotel. Tried to check in on line, as recommended, but impossible to do so before our departure. Nothing worked !!! On arrival, discovered that one had to pay to use the swimming pool. This was not mentioned in the on line description of the hotel. Therefore we did not use the pool as we looked forward to ..... Had to pay £10 a day parking fee, which, again, was not mentioned in the on line description of the hotel. Our basic bedroom did not have a shaver socket, nor an extractor fan to get rid of the steam in the bathroom.
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Sinead

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy rooms and bed

The room was filthy the bed had stained bedding which clearly had not been changed. I complained to the hotel reception who took me to 2 other rooms which were just as bad. I told the manager we could not stay as the rooms were so bad and that we wanted a refund. He said we would have to take that up with Hotels.com. We left the hotel and booked at the premier inn instead.
Stayed 2 nights in Aug 2025

8/10 Good

Yasmeen

Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Monika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Waited almost an hour to get the room key despite being checked in online. Then got a dirty room ( beddings filthy, bathroom dirty) which was changed to a different room where outside of the window there was a noisy AC engine ( or something). Night we couldn’t sleep from the noise and the rock hard pillow and mattress didn’t help either. The hotel was charging for the swimming pool facilities which was not mentioned on the Expedia website. It was overall an unpleasant experience. We checked out a day earlier because we couldn’t afford another sleepless night.
Stayed 1 night in Aug 2025

2/10 Terrible

Nyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty,mice in hotel,flies and dead bugs on ceiling and in draws.
Stayed 2 nights in Aug 2025

4/10 Poor

Terry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The reception staff and Bar staff were very helpfull and very friendly
Stayed 6 nights in Aug 2025

2/10 Terrible

Jade

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Diane

We liked the pool area of the hotel and the large carpark, we had no trouble parking near our room. Breakfast was really good. BUT we were in an accessible room as my sister has health problems. Unknown to us she had touched the alarm call button by her bed. The light was on outside the room but no one came to see if everything was ok. Luckily for us we were all right but it could have been a single person in trouble. We mentioned this to a maintenance man and he said people are up and down the corridors all night.!!! So why did someone not check on us when the light was on. Perhaps these call buttons need to be connected to an alarm by reception.
Stayed 3 nights in Aug 2025

2/10 Terrible

Alison

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Queued for 45 minutes to check in, even though we'd checked in on line. Room was dirty. The kettle couldn't be plugged in as no socket near enough. Lift wasn't working so had to walk up 4 flights of stairs.
Stayed 1 night in Aug 2025

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Graham

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
V. Poor bathroom. Shower curtain and rail laid in bath. Extractor fan didn't work. Sink cold water tap wouldn't turn on . Bathroom door handles on but catch in door edge completely removed. Hard bed. However the bedroom was clean and tidy. The staff were pleasant and polite throughout the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Mark

Wouldn’t advise this to no body £90 to stay there it was like it was a national immigrants hotel dirty place dirty surrounding areas and was not worth the money bed was like lieing on an ironing board never ever again
Stayed 1 night in Aug 2025

2/10 Terrible

Shabaz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel took my money and didn't let me in
Stayed 2 nights in Aug 2025

6/10 Okay

Nicola

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival there was only one member of staff on the desk for check in which meant check in took 20 minutes stood in a Que on a hot day 28” outside which wasn’t fun, need more staff on desks! The woman defo needs a pay rise doing it all alone! Got to the room there was foundation marks in the bathroom by the mirror and on the shower curtain, hair in the bath (not great on the cleaners part, weird musky smell in the room again a good scrub would of fixed it, The hall way had rubbish/towels laying around so maybe add in another cleaning schedule to avoid this Just a few tips that could make the place much better other than that was okay If these things are fixed I’d happily stay again
Stayed 2 nights in Aug 2025

2/10 Terrible

Sharon

Disliked: Cleanliness
Nothing
Stayed 2 nights in Aug 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty and poorly run. The lift packed up and my 76 year old mum was on the 5th floor and they didn’t move her. She had the walk up and down the stairs for 3 days.
Stayed 3 nights in Aug 2025

4/10 Poor

p

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had 3 rooms. One had not been cleaned and was still dirty but this was sorted. Our sink didn’t drain so used the bath which had hair in the plug. Bed was really uncomfortable and a stain on our bed sheet Noisy at night (could hear snoring, next room was smoking, was woken at 1.30am by security in the hall way to sort it out. It didn’t happen the next night but was woken at similar time by someone talking, on going 1.30-4.30pm luckily I have ear plugs but could still hear it.. Very thin walls, can hear toilets flushing and others showers during the night. Drinks at the bar are in plastic cups but a good selection of drinks, can have beer in a bottle. Breakfast was good. Lots of it staff worked hard to top it up and clean the tables. Found staff to be friendly and helpful. lots of litter, cigarettes ends outside.The outside was a mess. Lots of parking and really good location for Blackpool sites and tram outside the hotel. Had already seen the reviews so not surprised. Would not stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Daniel

Disliked: Property conditions & facilities
nothing
Stayed 4 nights in Aug 2025

6/10 Okay

Mike

Was ok
Stayed 2 nights in Aug 2025

6/10 Okay

Raymond

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
3rd visit. Check in chaos as usual. Room was clean but bathroom vent was very dirty & windows don’t close properly which did let it down. At least they’ve fixed the electric door keys. Friendly staff & excellent weekend entertainment.
Stayed 4 nights in Aug 2025

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, staff & service
I've been to the Norbreck before. Its basic, but fine for a base to explore Blackpool Cleveleys and Fleetwood. The bar, Copper Face Jacks was only open once during my 5 day stay, and when i asked why it was closed, i was told it was due to lack of staff. Apart from that, it was fine and i will be back.
Stayed 5 nights in Aug 2025