Embassy Suites by Hilton Boston Waltham

3.5 star property

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Photo gallery for Embassy Suites by Hilton Boston Waltham

American cuisine
Exterior
Indoor pool
Reception
Suite, 1 King Bed, Non Smoking (Governor's) | Minibar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
550 Winter Street, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪5 min walk‬
  • Place, Harvard University
    ‪20 min drive‬
  • Place, Fenway Park
    ‪20 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪29 min drive‬

Room options

2 Double Beds Non-Smoking

  • Sleeps 5

2 Double Beds Non-Smoking

  • Sleeps 5

2 Room Governors Suite-1 King Bed-nonsmoking

  • Sleeps 3

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 4

2 Room Superior Suite-1 King Bed-nosmoking

  • Sleeps 4

2 Room Superior Suite-2 Double Beds-nosmoking

  • Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(196 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(98 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(46 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Double Beds, Accessible, Bathtub

8.2 out of 10
Very good
(25 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.2 out of 10
Very good
(17 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

2 ROOM SUITE-1 KING BED-NONSMOKING

  • Sleeps 4

2 Rm Deluxe Suite-1 King Bed-nosmoking

  • Sleeps 4

2 Rm Deluxe Suite - 2 Dbl Bed No Smoking

  • Sleeps 4

2 DBL 1 BDRM STE MOBILITY ACCESS RI SHWR NS

  • Sleeps 4

1 KING 1 BDRM MOBILITY ACCESS W/ TUB NO SMOK

  • Sleeps 4

1 King Dlx 1 Bdrm Ste Hearing Accessible Ns

  • Sleeps 4

2 Dbl Dlx 1 Bedroom Ste Hearing Access No Smok

  • Sleeps 4

2 DBL 1 BDRM STE MOBILITY ACCESS TUB NO SMOK

  • Sleeps 4

1 Kg Pres Ste Mobility Access Roll In Shwr Ns

  • Sleeps 4

1 King Jr Ste Mobility Access Rollin Shwr Ns

  • Sleeps 3

2 Dbl Ste Mobility/hearing Access Ri Shwr Nsmk

  • Sleeps 4

1 King Bed Governors Non-Smoking

  • Sleeps 3

1 King Deluxe Non-Smoking

  • Sleeps 4

1 King Premium Suite Accessible Non-Smoking

  • Sleeps 3

1 King Suite Accessible Tub Non-Smoking

  • Sleeps 4

1 King Suite Hearing Accessible Non-Smoking

  • Sleeps 4

2 Double Deluxe Non-Smoking

  • Sleeps 4

2 Double Suite Accessible Non-Smoking

  • Sleeps 4

2 Double Suite Accessible with Tub Non-Smoking

  • Sleeps 4

2 Double Suite Hearing Accessible Non-Smoking

  • Sleeps 4

2 Double Suite Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 5

Double

  • Sleeps 5

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About this property

Embassy Suites by Hilton Boston Waltham

2 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Weekday breakfast is free. Additionally, a bar/lounge, WiFi in public areas and self parking are on-site.
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with laptop-compatible safes and a safe. This accommodation has separate sitting areas and is furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Boston Waltham. During your stay, you'll be close to Bentley College. Features include 2 restaurants, an indoor pool and a 24-hour gym.
  • Free buffet breakfast served daily
  • Enjoy American cuisine while dining at Amuse Kitchen + Cocktails
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 8 minutes by car from Bentley College and 13 minutes from Boston College
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

There are 10 meeting rooms available. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This 3.5-star Waltham hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Amuse Kitchen + Cocktails – This restaurant specialises in American cuisine and only serves dinner.
The Grille at Hobbs Broo – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per day)

Parking and transport

  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails
  • The Grille at Hobbs Broo

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1364 out of 2777 reviews
Rating 8 - Good. 571 out of 2777 reviews
Rating 6 - Okay. 419 out of 2777 reviews
Rating 4 - Poor. 200 out of 2777 reviews
Rating 2 - Terrible. 223 out of 2777 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

EDILAINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel!
Stayed 2 nights in Dec 2025

10/10 Excellent

Antoine

Liked: Cleanliness, amenities, property conditions & facilities
This was my first visit to the Embassy Suits, and I couldn’t have asked for a better experience. The room was great, the service was excellent, and everything went perfectly during my stay. My suite was beautiful, and the view along with the pool made the experience even more enjoyable. I’m glad everything went so well and would highly recommend this hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trevor

Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Stayed 2 nights in Jan 2026

2/10 Terrible

Maksim

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This is just awful! They put me in a really cold room. The temperature doesn't rise above 64 Celsius. The staff doesn't respond to any questions, they don't fix it, and they don't move me to another room! I'm just furious.
Stayed 1 night in Jan 2026

6/10 Okay

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt stale. Went to the bar for a drink. Ordered a rum & Coke. The “bartender” didn’t understand. Had to point and repeat myself several times. Then was over charged.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mani

Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Stayed 1 night in Jan 2026

8/10 Good

Jacqueline

Liked: Cleanliness
The tub didn't work which was disappointing, and the mattress was not comfortable. I was frankly not as pleased as I usually am when staying at Embassy Suites.
Stayed 2 nights in Jan 2026

2/10 Terrible

Rita, Ashland

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
room was cold - even after Sean came to "turn on the heater" Cold the next morning, finally requested blankets and still cold when we left Sunday morning. Not once were we offered to change rooms.
Stayed 2 nights in Dec 2025

8/10 Good

Satoru

Stayed 1 night in Jan 2026

6/10 Okay

Olga

Stayed 5 nights in Jan 2026

8/10 Good

joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Marko, west new york

Stayed 1 night in Jan 2026

10/10 Excellent

Junior

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Never had an issue staying here Staff always pleasant and rooms clean.
Stayed 1 night in Sep 2025

10/10 Excellent

deborah

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Very clean and great meals,
Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room neglected heat didn’t work in the lobby or nor could our room get above 65. Fire in the middle of the night, smelt damp and was dark and dreary. No compensation for displacement or a late check out
Stayed 2 nights in Dec 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities
The original room we had the heat did not work. Front desk people said they would bring more blankets. We were persistent and finally got a room change. One of the elevators smelled of urine with splatters on the glass in the elevator.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room for the price, clean and staff was very nice
Stayed 1 night in Jan 2026

2/10 Terrible

Holland

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had hair in our shower, the bathroom door broke and locked my friend inside, there was no shampoo or conditioner in our room, there was hair all over our beds, and we were not told of the ice machines not working until we asked about it.
Stayed 1 night in Jan 2026

10/10 Excellent

vijay

Stayed 1 night in Dec 2025

8/10 Good

Jaimie

Stayed 1 night in Dec 2025

6/10 Okay

Sharbri

Travelled with family
Disliked: Property conditions & facilities
Kids had fun but it was ever cold they told us after that 2 heat pumps went out.
Stayed 2 nights in Dec 2025