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Embassy Suites by Hilton Boston Waltham

3.5 star property

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Photo gallery for Embassy Suites by Hilton Boston Waltham

American cuisine
Indoor pool
Exterior
Reception
Suite, 1 King Bed, Non Smoking (Governor's) | Minibar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
550 Winter Street, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪3 min walk‬
  • Place, Harvard University
    ‪15 min drive‬
  • Place, Fenway Park
    ‪16 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

40-inch Smart TV with digital channels, Netflix, Hulu

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(189 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(44 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Bathtub

8.2 out of 10
Very good
(25 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

40-inch Smart TV with digital channels, Netflix, Hulu

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

40-inch Smart TV with digital channels, Netflix, Hulu

Superior Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, Hulu

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | 40-inch Smart TV with digital channels, Netflix, Hulu

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, Hulu

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, Hulu

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

40-inch Smart TV with digital channels, Netflix, Hulu

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Boston Waltham

Hotel with free breakfast, in the vicinity of Bentley College
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, self parking and dry cleaning.
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with laptop-compatible safes and a safe. This accommodation has separate sitting areas and is furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Boston Waltham. During your stay, you'll be close to Bentley College. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Amuse Kitchen + Cocktails
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 8 minutes by car from Bentley College and 14 minutes from Harvard University
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 10 meeting rooms available. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This Waltham hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Amuse Kitchen + Cocktails – This bar specialises in American cuisine and only serves dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1319 out of 2735 reviews
Rating 8 - Good. 571 out of 2735 reviews
Rating 6 - Okay. 418 out of 2735 reviews
Rating 4 - Poor. 201 out of 2735 reviews
Rating 2 - Terrible. 226 out of 2735 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited TV options, no access to local sports teams. No hot water in the shower on 8th floor.
Stayed 1 night in Oct 2025

4/10 Poor

Katherine

Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was very clean and comfortable from the moment your walk in. It was in a great location. The service was very friendly and the breakfast was amazing. The only drawback was a furnace in our room was quite loud all night and I didn't realize parking would cost $15.
Stayed 1 night in Oct 2025

8/10 Good

Marcus

Stayed 1 night in Oct 2025

2/10 Terrible

Rabia

Disliked: Cleanliness, staff & service, property conditions & facilities
Old
Stayed 2 nights in Oct 2025

10/10 Excellent

jopshio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room heating/air unit was having a problem and making an awful racket on our first night, we informed the staff and they quickly and efficiently got us into another room. They were incredibly warm and helpful throughout our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronaldo Da silva

Stayed 1 night in Oct 2025

8/10 Good

CHANGWON

Stayed 1 night in Oct 2025

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I didn’t give 5 stars is my room smelled of cigarette smoke. The woman who checked me is was so very pleasant and professional!
Stayed 1 night in Oct 2025

4/10 Poor

Mathias

Business traveller
Disliked: Cleanliness, property conditions & facilities

Will not come back

The Hotel is very old and not updated. Don’t eat in the restaurant! Fish was old drinking glasses was old lipstick…
Stayed 5 nights in Oct 2025

6/10 Okay

Ronald L

Liked: Cleanliness
Nice spacious room. Limited food selection for breakfast. Slow checkin with only 1 agent available. Charged $15 per night for car parking not disclosed until after booked. Mediocre food spread for evening nosh for Hilton members.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terrance

Stayed 1 night in Oct 2025

10/10 Excellent

Hani

Stayed 2 nights in Sep 2025

10/10 Excellent

Gelena, Arlington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , clean, comfortable, recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor F

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

kaiwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Seth

Beds were comfy, pool was wonderful, omelettes were delicious. Chef was very friendly and attentive. Always our favorite hotel just outside of Boston.
Stayed 1 night in Oct 2025

8/10 Good

Navin

Liked: Staff & service
Good Coffee
Stayed 2 nights in Oct 2025

6/10 Okay

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities
amenities were lovely, staff was kind, hotel itself could use a little update as every lamp had skewed lamp shades, there was no sheer curtain despite there being a sheer curtain track and a bunch of hooks with no curtain on them, there were huge gaps in the door where I could see the light from the outside atrium / mezzanine coming through, which allowed a lot of noise to come through -- and given that I was on the second floor near the atrium / mezzanine -- I heard a bunch of teen boys playing floor hockey until 9:00 p.m., often running, shouting, and hooting by my door as they chased their ball. The bed was one of the most comfortable hotel beds I've slept in in a long time, however. The many mirrors in the room did make it feel larger, but also made me painfully aware they were covering up dated wall coverings. TVs were excellent. hotel restaurant / bar was excellent. My fried chicken sandwich was delicious.
interior window opening to the mezzanine.
interior window, which had a sheer curtain, exterior window did not. clearer image of large interior mezzanine/atrium area where children were playing loudly, unattended.
Stayed 1 night in Oct 2025

2/10 Terrible

Nicholas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
400 hundred dollar security deposit is a joke !
Stayed 4 nights in Oct 2025

10/10 Excellent

Mirza

Stayed 4 nights in Jul 2025

4/10 Poor

Yescenia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El aseo a las habitaciones debe ser mucho mejor
Stayed 2 nights in Oct 2025

2/10 Terrible

robin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pros - [ ] Super kind staff - [ ] Large room, beautiful building - [ ] Cocktail hour with snacks - [ ] Name on the TV was fun - [ ] Breakfast was nice and big - [ ] Microwave and fridge Cons - [ ] Incomplete coffee and tea set up in room (no stir sticks/straws, no creamer, 4 packs of sugar) - [ ] Left room at 11:30am and returned at 4:30pm and no one came to clean it - [ ] No pad on ironing board, had to use a towel - [ ] Really loud in the morning (slamming doors, what I assume were pull away beds being put away was really loud) - [ ] Door sign doesn’t have a cleaning request side, only found out that we had to request cleanings by asking - [ ] Lack of bathroom amenities (shower cap, cotton swabs, etc) - [ ] No welcome note - [ ] No comment about free WiFi (could be in welcome note) - [ ] No room service
Stayed 4 nights in Oct 2025