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InterContinental Brisbane by IHG

5.0 star property

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Photo gallery for InterContinental Brisbane by IHG

Breakfast, lunch and dinner served
Exterior
Exterior
Exterior
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
190 Elizabeth St, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪1 min walk‬
  • Place, Brisbane City Hall
    ‪3 min walk‬
  • Place, Brisbane City Botanic Gardens
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds (High Floor)

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Double Beds, Accessible

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Accessible

7.0 out of 10
Good
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Double Beds, Club lounge access (High Floor)

Classic Room, 2 Double Beds, Club lounge access (High Floor) | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Club lounge access (High Floor)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (High Floor)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Club lounge access (High Floor)

Classic Room, 1 King Bed, Club lounge access (High Floor) | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Club lounge access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access (High Floor)

Suite, 1 Bedroom, Club lounge access (High Floor) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Club lounge access (High Floor)

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Exterior
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About this property

InterContinental Brisbane by IHG

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Change of towels is available on request
InterContinental Brisbane by IHG offers 319 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at InterContinental Brisbane by IHG. During your stay, you're just a quick walk from Queen Street Mall. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Queen Street Mall and 7 minutes on foot from Brisbane City Botanic Gardens
InterContinental Brisbane by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 26910 square feet (2500 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury InterContinental Brisbane by IHG. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Latitude 27 Kitchen & Bar – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (AUD 60 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Latitude 27 Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (26,910 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (94 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.0 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 49 per person
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.0 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

InterContinental Brisbane by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ahmad, Wiley park

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Even the room was old, but clean. Hand Soap, body lotion, shampoo and body wash all from Byredo, smells good. Staff very nice and heplfull.
Stayed 1 night in Jan 2026

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent quality service
Stayed 5 nights in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional staff in all areas of hotel, concierge, reception and bar. Clean spacious rooms , a little tired and could do with a refurb as dated compared to the luxury of the foyey areas. Would stay again.
Stayed 1 night in Jan 2026

8/10 Good

Rakchyaka, Pendle Hill

Stayed 2 nights in Jan 2026

8/10 Good

Nilofar

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean, well maintained, and overall very pleasant. It would have deserved a five-star rating if the quality of the mattress had been better. The staff were very professional and attentive throughout our stay. Big shout to Marta, who was outstanding extremely helpful, friendly, and a pleasure to deal with.
Stayed 3 nights in Jan 2026

10/10 Excellent

Vincent

Stayed 2 nights in Jan 2026

4/10 Poor

William

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very outdated room, certainly not 5*. Apparently there is a renovation due and it’s definitely needed.
Stayed 1 night in Jan 2026

4/10 Poor

Pusp

Disliked: Cleanliness, property conditions & facilities
The rooms need refurbishing urgently…at best a 3 star hotel…musty smell.
Stayed 1 night in Jan 2026

10/10 Excellent

Cailin

Stayed 1 night in Jan 2026

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Kathryn Ann

Stayed 3 nights in Jan 2026

10/10 Excellent

Laurie, Eagan

Stayed 1 night in Dec 2025

8/10 Good

Lee

Stayed 1 night in Jan 2026

6/10 Okay

cassie

Liked: Cleanliness
It felt pretty bare minimum, clean room, hotel feels a bit ran down, breakfast was average.
Stayed 1 night in Dec 2025

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean comfortable
Stayed 6 nights in Dec 2025

10/10 Excellent

Minyi, cordeaux Heights

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is a bit old but service is amazing. Location is the central of the city.
Stayed 4 nights in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

8/10 Good

Mandie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Great location - in the heart of Brisbane mall and city.
Stayed 5 nights in Dec 2025

8/10 Good

Luisa

Travelled with family
Liked: Cleanliness, staff & service
Location always excellent but rooms are looking VERY tired.
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your hospitality, great service from consierge MIA who was extremely helpful with our valet parking. Also JOEY in reception who helped us. Great location central to Eagle st Pier Citicat and Queen St Mall. Clean rooms basic tv , awesome bar in atrium environment. Thanks
Stayed 2 nights in Dec 2025

10/10 Excellent

Vikram, Issaquah

Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great service, amenities and location. Property was stunning
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice and I enjoyed the stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Balaji

Stayed 1 night in Dec 2025

6/10 Okay

gulab

Stayed 4 nights in Dec 2025