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Pillows City Hotel Brussels Centre

4.0 star property

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Photo gallery for Pillows City Hotel Brussels Centre

A cathedral with Gothic architecture, a bell tower, and a modern building with a sign for Pilows Hotels.
Suite | Minibar, in-room safe, soundproofing, iron/ironing board
A modern dining area with a large table, chairs, a TV, and a bookshelf.
Terrace/patio
A bar area with a central island, multiple stools, and a variety of bottles and glasses on shelves.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Parochiaansstraat 15-27, Brussels, 1000
  • Place, St. Michael and St. Gudula Cathedral
    ‪1 min walk‬
  • Place, Square Brussels Meeting Centre
    ‪5 min walk‬
  • Place, La Grand Place
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Grand Luxury Room

Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Grand Luxury Room

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, a bedside table with a lamp, and two framed pictures on the wall.

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Luxury Room

9.8 out of 10
Exceptional
(102 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Pillows City Hotel Brussels Centre

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and coffee/tea in a common area are on-site.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Pillows City Hotel Brussels Centre. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of La Grand Place and Royal Palace of Brussels
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the boutique Pillows City Hotel Brussels Centre. For a fee, parking is available.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Living Bar & Bistro – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 35 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 34 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cots (infant beds) are available for EUR 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 34 for adults and from EUR 15 for children
  • Self-parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 804 out of 1005 reviews
Rating 8 - Good. 156 out of 1005 reviews
Rating 6 - Okay. 25 out of 1005 reviews
Rating 4 - Poor. 7 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

FAWAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, extremely accomodating staff and the linen is impeccable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Benedikte

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, nice rooms with all you need.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location in city centre.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was one of the most comfortable I’ve ever slept in. Central location and close to many great places.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great amenities. Very close to Brussels Central Station. Walkable and with many good food options.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Super location, wonderful staff, comfortable modern hotel. Very quiet and a solid 4 star.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly and the room was spotless! Location was great as it was near the station and walkable only thing was the bells from the church were quite loud but overall a brilliant stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Very spacious and well equipped room, comfortable bed, excellent location for exploring the city.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good customer service, lovely clean room. 10-15 min walk to Grand Place. Central station around the corner which makes it easy to get out to other parts of Belgium like Bruges & Ghent.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Miwako

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and a lot of nice amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glenda Amada

Liked: Cleanliness, amenities
The hotel had clean rooms, the breakfast buffet is great.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room! Generous complimentary coffee, tea, and water!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the staff are friendly, the facilities are new and comfortable, and the breakfast is wonderful. The only complaints are that the bathroom was cold and there was a drain smell.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

BARBARA

Liked: Cleanliness, amenities, property conditions & facilities
Great location to the sites
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel - great location, staff ver my polite and friendly. Clean, tidy and spacious rooms would definitely re visit! Thanks pillows
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Keegan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - extremely friendly staff, fantastic location and a very comfy bed! Would highly recommend.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff were excellent. The rooms were clean and very comfortable. Great location - right by the central train station and other sites.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Catherine Grace

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, amazing staff, comfortable rooms!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
clean room pleasant helpful staff
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
Staff were helpful. Entrance a bit off putting
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean. Staff friendly. Good location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is really nice for seeing the historic parts of the city and close to transportation. Room was clean and big but decorated with brown, plastic furniture lacking character. The front desk wasn't helpful or friendly when asking a simple question. However, like the name, this hotel has fantastic pillows.
Stayed 2 nights in Mar 2026