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Pillows City Hotel Brussels Centre

Property class: 4

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Photo gallery for Pillows City Hotel Brussels Centre

A cathedral with Gothic architecture, a bell tower, and a modern building with a sign for Pilows Hotels.
A modern dining area with a large table, chairs, a TV, and a bookshelf.
A modern hotel room with a large bed, a round side table, a chair, and a view of the city through large windows.
A dining table with a menu, two wine glasses, and a salt and pepper shaker.
A bar area with a central island, multiple stools, and a variety of bottles and glasses on shelves.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Parochiaansstraat 15-27, Brussels, 1000
  • Place, St. Michael and St. Gudula Cathedral
    ‪1 min walk‬
  • Place, Brussels Park
    ‪3 min walk‬
  • Place, La Grand Place
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Grand Luxury Room

A hotel room with a bed, two armchairs, a small round table, a lamp, a framed picture of a building, and a TV on a stand.

Grand Luxury Room

9.2 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

A modern hotel room with a large bed, a bedside table, a chair, a floor lamp, and a window with curtains.

Room

  • Sleeps 2

View all photos for Family Room

A hotel room with a large bed, a bedside table with a lamp, and two framed pictures on the wall.

Family Room

10.0 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

A modern living room with a sofa, armchairs, a coffee table, and a side table. There is a bookshelf with decorative items and a framed picture on the wall.

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

A neatly made bed with white linens, a dark headboard, and two bedside lamps.

Luxury Room

9.8 out of 10
Exceptional
(110 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

A hotel room with a large bed, a bedside table, a chair, a small round table with a bottle and glasses, and a view of a building through the window.

Room

  • Sleeps 4

View all photos for Room

A neatly made bed with white linens, a dark headboard, a framed picture, a lamp, and a view through a window.

Room

  • Sleeps 2

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
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4.5 out of 5, Wonderful, 1,815 reviews
The price is €158
includes taxes & fees
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About this property

Pillows City Hotel Brussels Centre

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and coffee/tea in a common area are on-site.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Pillows City Hotel Brussels Centre. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of La Grand Place and Manneken Pis Statue
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the boutique Pillows City Hotel Brussels Centre. For a fee, parking is available.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Living Bar & Bistro – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 35 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 34 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cots (infant beds) are available for EUR 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 34 for adults and from EUR 15 for children
  • Self-parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 818 out of 1005 reviews
Rating 8 - Good. 145 out of 1005 reviews
Rating 6 - Okay. 22 out of 1005 reviews
Rating 4 - Poor. 7 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent location, staff very helpful
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top tier From check in at front desk to room to restaurant Will definitely stay here again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely this was such an incredible group of staff - I stayed for a whole week - the perfect location, rooms had an awesome vibe. I thoroughly loved this hotel (the food was amazing too - especially the breakfast!)
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel with great clean, spacious rooms, and a great location-close to metro and cafes with a beautiful cathedral up the street.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Centrally located.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and pleasant. Couldn’t want to for more. Excellent facility, breakfast and staff… 5 stars from us!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

FAWAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, extremely accomodating staff and the linen is impeccable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Benedikte

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, nice rooms with all you need.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location. The bed was comfortable and the room was very clean.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were a very good size lots of space and comfortable. We had dinner one night and was very good. The hotel close to railway station
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location in city centre.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jessica Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location. Hotel was clean and staff was nice during check in. Breakfast was good. We enjoyed the on-site restaurant as well. The bed was very comfortable and the room was big. We would stay here again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was one of the most comfortable I’ve ever slept in. Central location and close to many great places.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mireille

Liked: Cleanliness
Very clean and modern!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alyssia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room! Everything was great. Water pressure in shower is amazing
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full sized bathroom amenities were a bonus. Breakfast was a little pricey (€30pp), but having said that, it was very good. We just made sure to get our money’s worth! Staff was friendly. Location was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy the Pillows hotel chains. Very clean, great customer service but I’m taking a star off only because I was
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Karyn

Liked: Cleanliness
Very nice hotel, well located and clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very close to central train station and the grand place was about a 8 minute walk. Close to tons of restaurants and breweries. The restaurant in the pillows hotel was excellent with very nice bar as well. The bed was very comfortable and surprisingly quiet. It was just what we needed after 24 hours of travel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and spacious. Bathrooms just as good. Beds and pillows extremely comfy.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms in Pillows Hotel were perfect. The room was spacious enough (especially the bathroom) and the king size bed was so comfortable. The hotel was a few minutes away from the central station and about a 10 minute walk from the Place Royal. Coffee shops as well as restaurants and bars were also within walking distance (even with the current construction).
Stayed 3 nights in May 2026