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Promenade Hotel by Mellow Mood Hotels

3.5 star property

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Photo gallery for Promenade Hotel by Mellow Mood Hotels

View from room
In-room safe, desk, soundproofing, rollaway beds
Front of property
Reception
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Vaci Street 22, Budapest, 1052
  • Place, Vorosmarty Square
    ‪3 min walk‬
  • Place, Budapest Christmas Market
    ‪5 min walk‬
  • Place, Vaci Street
    ‪6 min walk‬
  • Airport, Budapest (BUD-Ferenc Liszt Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Double with Extra Bed

Standard Double with Extra Bed | In-room safe, desk, soundproofing, rollaway beds

Standard Double with Extra Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, soundproofing, rollaway beds

Standard Single Room

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, soundproofing, rollaway beds

Standard Double or Twin Room

9.0 out of 10
Wonderful
(37 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Promenade Hotel by Mellow Mood Hotels

This hotel features concierge services, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available on request.
Promenade Hotel by Mellow Mood Hotels offers 45 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Budapest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Promenade Hotel by Mellow Mood Hotels. During your stay, you're just a quick walk from Budapest Christmas Market. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Budapest Christmas Market and 10 minutes on foot from Szechenyi Chain Bridge
  • Airport shuttle service available for a fee
Promenade Hotel by Mellow Mood Hotels offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Promenade Hotel by Mellow Mood Hotels also features dry cleaning/laundry services, express check-in, and a front desk safe.

Smoking is allowed in designated areas at this 3.5-star Budapest hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; HUF 4,500 for adults and HUF 4,500 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HUF 6900.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HUF 4500 for adults and from HUF 4500 for children
  • Airport shuttle fee: HUF 18000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: HUF 18000 (one-way), (up to 12 years old)
  • Rollaway bed fee: HUF 6900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Promenade Hotel by Mellow Mood Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number SZ19000068
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Promenade
Promenade City
Promenade City Hotel
Promenade Hotel
Promenade Hotel Budapest
Promenade City Hotel Budapest
Promenade City Budapest
Promenade City Hotel Hotel
Promenade City Hotel Budapest
Promenade City Hotel Hotel Budapest

Promenade Hotel by Mellow Mood Hotels Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 379 out of 1000 reviews
Rating 8 - Good. 481 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Great stay and great location
Stayed 1 night in Jan 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities
Everything about the Promenade was excellent! The staff, the location, the room, the efficient elevator - it was perfect for my Christmas Market trip!!!!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Would recommend!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Had a great stay with my friend, prime location. Would definitely recommend.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding manager of the hotel. Great room, great breakfast and excellent location. Highly, highly recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Janice

Liked: Amenities
Great location, superior staff clean comfortable room. We also enjoyed a wondrtful breakfast.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is perfect to stay! Near everything you need. Safe place to stay. Staff was very helpful, specially Peter! THANKS PETER! Room was very clean, AC worked perfect, keeping the room warm and breakfast was just very good! No doubt will choose it again in our next visit
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service
Great little hotel squeezed in on the main shopping street of Budapest. The free breakfast was sufficient. Nice and clean rooms.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Obaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price for a location in the middle of the markets, through which many tourist places can be reached as well
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Staff courteous and attentive
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel minutes from Danube and river cruises.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with close access to tram lines, rail, and historic sites of the city
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and the front desk staff were so helpful and friendly!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to all sightseeing places. Hotel staff very friendly. I recommend to stay at this hotel.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Laura

Disliked: Amenities
Room was ok, not much interaction with staff, breakfast room is too small for the hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness
Central location, amazing staff, tasty breakfast
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were remarkable, breakfast was wonderful and plenty to choose from.
Stayed 1 night in Aug 2024
Verified

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good for a city break. How ever the room serving the buffet breakfast was a little small for the number of hotel guests. The buffet breakfast was basic nothing outstanding.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful in all matters. We needed to do laundry and they helped us locate a laundromat within walking distance. They also made recommendations for dinning options that were easily accessible. We were very pleased with our stay overall
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value in Budapest!

Excellent location. This three star hotel is outstanding! Well appointed, clean, wonderful breakfast, and good value for the money.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Junyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated in old city. Trams and subway close by. Breakfast good. Staff friendly. Restaurants in square a little pricy but lots to choose from, so shop around and go off square for better options.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant ask for a better location if you are in Budapest..walkable everywhete around the city center very close to river and streets full of restaurants..we had a great time..good breakfast too
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Christine Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are very satisfied with our room and we have enough space.
Stayed 2 nights in Sep 2025

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