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Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property

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Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Free buffet breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Fitness facility
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Parking included

Explore the area

View in a map
3615 Commerce Pl, Hamburg, NY, 14075
  • Place, Hilbert College
    ‪2 min drive‬
  • Place, Hamburg Fairgrounds
    ‪3 min drive‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(27 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(71 reviews)
  • Sleeps 4
  • 2 Double Beds

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The price is €123
includes taxes & fees
23 Nov - 24 Nov
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About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hotel in Hamburg with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and gift shops/newsstands.
Comfort Inn & Suites Hamburg - Buffalo South offers 61 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Hamburg - Buffalo South. During your stay, you'll be within walking distance of South Shore Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium
  • Pets welcome for a fee
Comfort Inn & Suites Hamburg - Buffalo South offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Hamburg - Buffalo South. Free self parking is available.
Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per week
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Reviews

Comfort Inn & Suites Hamburg - Buffalo South Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 346 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 177 out of 1005 reviews
Rating 4 - Poor. 108 out of 1005 reviews
Rating 2 - Terrible. 119 out of 1005 reviews

Reviews

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
This was my second stay here. The staff were very friendly and breakfast was delicious. However our room was on the first floor and there was a crack in the window which was held together with tape and the room smelled like marijuana. Later that evening the toilet backed up. The front desk clerk gave us a plunger and explained there wasn’t a maintenance person on duty. My son had to fix the toilet and clean up the mess. The clerk did us a mop and fresh towels. The next morning I requested a refund of some sort and was told management wouldn’t be in until Monday and I should hear from someone. I understand things happen but this was a bit much.
Stayed 1 night in Aug 2025

10/10 Excellent

jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to the Erie county fair grounds. I was greeted promptly & was able to check in at 3:00 pm. The room & the hallway was very clean. Excellent water pressure in the shower. I would stay here again. The pool is currently out of use. .
Stayed 1 night in Aug 2025

10/10 Excellent

Stanley, Louisville

Stayed 1 night in Jul 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
We specifically picked this comfort inn for the pool and fitness center. They were both closed for the 6 days we stayed. You have to walk through the fitness center to get to the pool so if the pool was waiting to get fixed, at least open the fitness center.
Stayed 6 nights in Aug 2025

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Check in woman EXCELLENT. SHOWER CURTAIN ROD BROKE, EXIT SIGN IN HALL UNSECURE. GREAT BREAKFAST.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For years, The comfort inn has been my “ go to” place to stay when I’m Hamburg. For the cost, this is your best choice relative to the other hotels nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the location being so close to the thruway is a blessing. Everything you need being within a 5 minute drive is amazing. The staff is super friendly and always willing to help. The only complaint I have is the chemicals they use for cleaning is a little strong and can stick around for a while but that is not a big deal at all as you can open the window and you know that it’s clean! Overall it was a great experience and I would definitely stay here again!
Stayed 2 nights in Aug 2025

6/10 Okay

DAVID

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Don’t take room 111

Initially we were given room 111, and spent the first in that room. This despite the fact that management knew that the door lock was broken and the window didn’t shut all the way or lock. After complaining we were given a normal room for our second night. They are too cheap to fix the damaged room .
Stayed 2 nights in Aug 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stop for the night while traveling. The staff was really nice.
Stayed 1 night in Jul 2025

8/10 Good

Deborah, Angelica

Liked: Cleanliness, staff & service
Property is older. Some things needed attention. Exit lights in halls lit, but taped together. Over head light blinking constantly. But the room was clean, however the TV didn't work. We were really just there to sleep after an event so it wasn't a big deal. All in all it was great for what we needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Disliked: Property conditions & facilities
Overall the hotel and staff wasnt horrible, what was horrible was the fact that I couldn’t shower because there was no hot water. It got barely lukewarm, not anywhere close enough to shower
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing for $200 a night. Hotel is rundown and in poor shape.
Stayed 1 night in Jul 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful and the front desk staff was friendly and very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pictures and any ratings over 0-2 are deceiving. There is a sign on the front desk that says people rated it an 8. something and there is NO WAY unless they were all ratings from family members! When I entered my room, the smoke detector was hanging from the ceiling with no batteries. Toilet seat was only halfway hinged and when I left my room, the door latch would not connect, so my room would not lock. I reported these things and they were fixed, however, at a very inconvenient time. After they fixed the door (which they had to remove the handle and take it all apart), my key cards had to be re-programmed EVERY TIME I LEFT THE ROOM. So it was not very convenient for me to have to go to the front desk every time I returned to the hotel. One of the reasons I picked this hotel was because the listing said there was a pool, which was closed indefinitely- I would not have known that unless I asked for pool hours. Hallways smell bad, only working ice machine was on 1st floor next to desk. Every time I had to get ice, the desk clerk would come over to watch how much I was taking (an amount comparable a quart-sized ziplock bag) yet they let renters from Red Roof Inn next door come in and fill up big containers. Hotel luggage carts were falling apart - I’m sure I’ll need a tetanus shot from using them.
Stayed 6 nights in Jul 2025

8/10 Good

Herm (Ethan)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Michael

Travelled with family

Overpriced and needs a serious facelift

I travel A LOT and this was the most overpriced and undervalued stay of my life. We paid over $300.....even though the max price listed on the door of the room was under $200......which still would have been overpriced. The room was even more tired than I was after a 13 hour drive. Upon arrival, the individual working at the desk was very friendly.....once she decided to look up from her phone. The individual at the desk when we checked out never looked up from her phone, never said a word to us, and looked to be bothered by our presence. The room was so strong with odor (either a cover-up spray or cologne from the previous guest) that 3 of the 4 of us that stayed wound up having an allergy attack. I have a doctor's appointment at 2 today to deal with a serious case of conjunctivitis that has now developed after my stay. I am thankful that we had a place to lay our head on the way home from our vacation but there is absolutely zero chance I would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was really nice and quiet. The jacuzzi didn’t work, but meh, the quietness made up for it.
Stayed 2 nights in Jul 2025

4/10 Poor

Ty

Travelled with family, Travelled with pets
Got to the property and went to check in and the receptionist was rude, shower rod about falling off wall, and the pool was closed and was one of the reasons for stay
Stayed 1 night in Jul 2025

4/10 Poor

Heather

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
During check in the staff talked on her cell Phone to someone the entire time. We immediately went to find the pool and found out that the pool was closed. This was a deciding factor in booking this hotel. The room has a terrible smell.
Stayed 1 night in Jul 2025

4/10 Poor

Brenda, Amherst

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was filthy in room 114. No one seemed to take care of this place. The tv was blaring in the empty dining area at 7am. Why? Turn the volume down! I booked this hotel for the pool but it was closed. I’m done with comfort inns. The breakfasts are inedible.
Stayed 1 night in Jul 2025

6/10 Okay

Nan

Stayed 1 night in Jul 2025