Lotte Hotel Busan

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Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Premium bedding, down duvets, minibar, in-room safe
2 bars/lounges, poolside bar
Hallway
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Place, Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Place, Seven Luck Casino
    ‪1 min walk‬
  • Place, Seomyeon Street
    ‪4 min walk‬
  • Airport, Busan (PUS-Gimhae)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Club Double Room (Premier)

  • Sleeps 1
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

Premier Twin Room

  • Sleeps 2
  • Free Wi-Fi

Junior Suite, 1 Double Bed (King)

  • City view
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Double Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Twin Room (Deluxe)

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

Superior Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(34 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premier Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Club Double Room, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Club Twin Room (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Club Double Room, 1 Double Bed (Premier)

  • City view
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite (Family Twin)

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Suite (Family Twin)

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Lotte Hotel Busan

4 restaurants, a full-service spa and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and 2 bars/lounges are on-site.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aqua haven has 1 treatment room. Services include massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Lotte Hotel Busan's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Lotte Department Store Busan Main Branch. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Indulge with massages at aqua haven
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a golf driving range
  • Guests have great things to say about the proximity to shopping and the location
  • 7 minutes by car from Nampodong Street and 7 minutes from Gukje Market
  • Airport and train station pick-up shuttle service available for a fee
Lotte Hotel Busan offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a health club are also featured at the luxury Lotte Hotel Busan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Busan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
La Seine – This buffet restaurant serves breakfast, lunch and dinner.
Momoyama – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa – This restaurant specialises in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 30,000 per stay)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 69,000 for adults and KRW 35,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square foot of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 43 floors
  • Banquet hall
  • Built in 1997
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Due to a special event, this property's indoor and outdoor pools will close at 5 PM on July 17-18, 2026, and July 24-25, 2026.
This property's indoor and outdoor swimming pools are closed daily 10-minute break from 50 minutes to the hour of every hour.

Renovations and closures

The property will be renovating from 1 April 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 69000 for adults and from KRW 35000 for children
  • Airport shuttle fee: KRW 66000 per room (one-way)
  • Airport shuttle fee per child: KRW 66000 (one-way)
  • Valet parking fee: KRW 30000 per stay
  • Rollaway bed fee: KRW 60500.0 per day
  • Pool fee: KRW 30000 per person per stay
  • Spa fee: KRW 25000 per person per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lotte Hotel Busan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
It is property policy that children under 3 years old must wear waterproof nappies in the swimming pool.
This property requires guests to wear swim caps in the pool. Swim caps are available on-site with KRW 10,000.
For the comfort of guests using the swimming pool, this property does not permit guests with visible tattoos to use the facilities. Guests may use pool if tattoos are fully covered.
Guests should note that the fitness facility and the all-season heated pool are closed the 4th Wednesday of every month.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1607 out of 2239 reviews
Rating 8 - Good. 449 out of 2239 reviews
Rating 6 - Okay. 113 out of 2239 reviews
Rating 4 - Poor. 38 out of 2239 reviews
Rating 2 - Terrible. 32 out of 2239 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maricris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, great staff, close to shops and markets.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so comfortable that I extended my stay by one extra day.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JIEUN

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staffs, great location, and cozy bed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Yes the room was spotless and the staff was most courteous.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ido

Amazing hotel. Nice staff. Especialy the conceirgae
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fizza

Liked: Cleanliness, staff & service, amenities
Nice sized room in good location, was a pleasant hotel stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Place is beautiful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, excellent breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Courteous staff and room was clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

JUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the hotel service was excellent, and all the staff were extremely kind and helpful, which made my stay very comfortable. The hotel is conveniently located with department stores and shops right nearby, and there are many dining options in the area. The hotel buffet was also delicious. Overall, it was a very convenient location where I could easily walk around without needing transportation. I would love to visit again — it was especially a great place to enjoy a relaxing and comfortable stay without having to travel far.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Katherine Eunhee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Fantastic
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

JASPREET

Liked: Cleanliness, staff & service, amenities
The staff were very friendly, and the rooms were spacious. Really enjoyed our stay here!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Katherine Eunhee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and exceptional room, staff and breakfast buffet!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rajbans Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean n great staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and room size was ok for two people.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room with a nice view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joshu

Liked: Cleanliness, property conditions & facilities
The staff are very friendly attentive, the rooms and hotel are spotless, and the overall experience is very comfortable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kirby

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful expansive view of the city, varied choices for breakfast, excellent staff. Shout out to the young lady in concierge desk who helped us plan our Busan day- Thank you for your patience and practical help including writing down the names in Korean of the places we wished to visit.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy to get to. Lots of shopping nearby. Many food options. Undercover and warm.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay here at Lotte, all facilities and services were great
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with mall below and market in the area. Lots of food options.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lounge definitely worth the price.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Chian Harn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience while staying in Busan, will definitely stay in the same hotel again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Taryn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional they had great amenities, efficiently addressed my needs, and went above my expectations it truly is a five star hotel with five star staff really appreciated my stay there.
Nice spacious room with modern features
Warm welcome from management
Wonderful day view
Nespresso machine and capsules provided by hotel
Stayed 14 nights in Oct 2025