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Lotte Hotel Busan

5.0 star property
VIP Access

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Photo gallery for Lotte Hotel Busan

Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
2 bars/lounges
Hallway
Club Premier Suite Double (Club lounge access) | Premium bedding, down duvets, minibar, in-room safe
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Place, Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Place, Seven Luck Casino
    ‪1 min walk‬
  • Place, Seomyeon Street
    ‪3 min walk‬
  • Airport, Busan (PUS-Gimhae)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 Double Bed (King)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Double Bed (King)

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

9.8 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room (Deluxe)

City view

Family Twin Room (Deluxe)

9.2 out of 10
Wonderful
(18 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

9.0 out of 10
Wonderful
(26 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Double Room

Premium bedding, down duvets, minibar, in-room safe

Premier Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

Premium bedding, down duvets, minibar, in-room safe

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Deluxe)

City view

Club Room, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Twin Room (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 Double Bed (Premier)

City view

Club Room, 1 Double Bed (Premier)

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (Family)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Double Bed (Family)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (Family Twin)

Deluxe Twin Room (Family Twin) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room (Family Twin)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 1,435 reviews
The price is €144
includes taxes & fees
1 Feb - 2 Feb
Paradise Hotel Busan

About this property

Lotte Hotel Busan

Luxury hotel connected to the convention centre in Busan with 4 restaurants
4 restaurants, a full-service spa and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and 2 bars/lounges are on-site.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Lotte Hotel Busan's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Lotte Department Store Busan Main Branch. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a golf driving range
  • Guests have great things to say about the clean guestrooms and the location
  • 7 minutes by car from Nampodong Street and 7 minutes from Gukje Market
  • Airport and train station pick-up shuttle service available for a fee
Lotte Hotel Busan offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a health club are also featured at the luxury Lotte Hotel Busan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Busan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
La Seine – This buffet restaurant serves breakfast, lunch and dinner.
Momoyama – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa – This restaurant specialises in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 69,000 for adults and KRW 35,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square foot of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 43 floors
  • Banquet hall
  • Built in 1997
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor and outdoor swimming pools are closed daily 10-minute break from 50 minutes to the hour of every hour.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 69000 for adults and from KRW 35000 for children
  • Airport shuttle fee: KRW 66000 per room (one-way)
  • Airport shuttle fee per child: KRW 66000 (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day
  • Pool fee: KRW 30000 per stay
  • Spa fee: KRW 25000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lotte Hotel Busan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is property policy that children under 3 years old must wear waterproof nappies in the swimming pool.
This property requires guests to wear swim caps in the pool. Swim caps are available on-site with KRW 10,000.
For the comfort of guests using the swimming pool, this property does not permit guests with visible tattoos to use the facilities. Guests may use pool if tattoos are fully covered.
Guests should note that the fitness facility and the all-season heated pool are closed the 4th Wednesday of every month.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1505 out of 2089 reviews
Rating 8 - Good. 416 out of 2089 reviews
Rating 6 - Okay. 98 out of 2089 reviews
Rating 4 - Poor. 40 out of 2089 reviews
Rating 2 - Terrible. 30 out of 2089 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 10 nights in Sep 2025

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so attentive and welcoming. Rooms were clean and spacious.
Stayed 5 nights in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge and Lobby staff were very attentive. Many elevators. Rooms were in clean condition however it seems outdated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSEPH

Stayed 1 night in Oct 2025

10/10 Excellent

Clareliz

Stayed 1 night in Oct 2025

10/10 Excellent

Lior

Stayed 4 nights in Oct 2025

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is beautiful and the staff were excellent. The location was great for us, close to public transport and food options. The room was fine with enough storage and was quiet, but it was slightly old looking and needed refreshed. Breakfast was really good!
Stayed 5 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Geoff

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Lotte Hotel was a safe bet when booking due to facilities around in Saemyeon. The complex though is dated, room was not clean. Power kept shorting in our room only. Drain in shower didn’t drain. Fitness centre was great and also central for day tours from the relevant meeting points. Safe and ok for budget hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christy

Stayed 3 nights in Sep 2025

10/10 Excellent

Dan, WOODBRIDGE

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury stay in the heart of Busan

Lovely stay, helpful English-speaking staff, great location for subway and bus access. Attached to the LOTTE Mall. They have a pillow menu!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge was the perfect place to take a break from a busy trip in Busan!
Stayed 3 nights in Sep 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic top end hotel, clean, comfortable and
Stayed 2 nights in Oct 2025

10/10 Excellent

Rylee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top tier professionalism. Area was very convenient to go to places.
Stayed 4 nights in Sep 2025

8/10 Good

JUNGYEUN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve always been IMPRESSED by the staff’s excellent service during my previous stays, but this time felt a little different — the service came across as a bit cold and robotic . It wasn’t too bad, just more like what you’d expect from an average mid-range hotel , and the hotel itself seemed a bit less organized than usual. if you’re planning to explore Busan’s Jagalchi or Seomyeon areas, this hotel still offers excellent value, a great location, and plenty of shopping convenience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Lotte Staff

Very comfortable hotel in Seomyeon district. Easy walk to MTR station. Very friendly Staff. About 30 minutes by taxi to Hotel from Busan station.
Stayed 5 nights in Sep 2025

10/10 Excellent

Adam

Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and the people here. Thank you for an amazing room and an amazing time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Risa, Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel. I stayed in a Club Twin room. We enjoyed the daily breakfast with its variety of options. The staff was both friendly and helpful. We utilized both the laundry and dry cleaning services and were pleased with both the results and the timeliness. The room was well appointed. The only issue we had was the heavy perfume of the hand soap. Other than that, our stay was wonderful. I look forward to staying again in the future.
Stayed 4 nights in Sep 2025

2/10 Terrible

Rosalie

Travelled with partner
Disliked: Staff & service
We are staying here only today in room 3433 I booked online and upgraded the room to a Premier room ( 100$ cad more than the regular room) because the premier room has the access to the pool . The only reason for our one night trip was to use the pool . When we arrived it was explained to us that the pool was closed today . We went to talk to the lady at the front desk to explained to her that we paid 100$ more just to access the pool and that we would’ve gotten a regular rate room if we would’ve of known the pool was closed . We asked the lady at the desk if there was anything she could do to compensate us , at least refund us the upgrade on the room or offer us breakfast. She didn’t seem very concerned or made any effort to compensate us, she just kept saying go tomorrow morning when we told her multiple times we where leaving in the morning . I also wanna make clear that when I booked months ago I made a point of going on your website and verifying that we didn’t book butduring the pool closure . We don’t usually stay in fancy hotels like this one because it’s a big splurge for us and we are very disappointed in the level of service we are getting here. *** After they saw my review they did offer me a late check out from 11 to 12:00 ( the pool is closed at that time by the way) after we told them multiple time we had to leave in the morning anyway
Stayed 1 night in Sep 2025

10/10 Excellent

Dev

Stayed 2 nights in Sep 2025

6/10 Okay

Chun Peng

Travelled with family
Disliked: Staff & service, property conditions & facilities

Avoid, everything is feel tired and dated

Used to stay the hotel 3 years ago. But second visit was terrible especially on the services. The doormen will pretending not seeing you when offload and loading the luggages from and to cars. When checking out, the receptionist don't even bother to have eye contact. The condition of the hotel also quite bad, muddy smell carpet and the lift also need to wait quite sometimes.
Stayed 2 nights in Sep 2025