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Sure Hotel by Best Western Caen Mémorial

3.0 star property

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Photo gallery for Sure Hotel by Best Western Caen Mémorial

Exterior
Terrace/patio
Reception
Bar (on property)
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
9 Rue Karl Probst, Caen, Calvados, 14000
  • Place, Colline aux Oiseaux
    ‪5 min walk‬
  • Place, Caen Memorial
    ‪8 min walk‬
  • Place, University of Caen Normandy
    ‪5 min drive‬
  • Airport, Caen (CFR-Carpiquet)
    ‪9 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Executive Room, Sofabed For One Person, Courtesy Tray, Espresso Machine

  • Sleeps 3
  • Free Wi-Fi

2 Single Beds, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

  • Sleeps 2
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

  • Sleeps 2
  • Free Wi-Fi

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About this property

Sure Hotel by Best Western Caen Mémorial

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Private bathrooms are not en suite and change of towels is available on request.
Sure Hotel by Best Western Caen Mémorial offers 71 accommodations with espresso makers and free newspapers. This individually furnished accommodation includes desk chairs. Beds feature premium bedding. 60-inch flat-screen televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Caen hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Sure Hotel by Best Western Caen Mémorial. During your stay, you're just a quick walk from Colline aux Oiseaux. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, 6 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Just a 5-minute walk from Colline aux Oiseaux and 10 minutes on foot from Caen Memorial
  • Pets welcome for a fee
Sure Hotel by Best Western Caen Mémorial offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A library, a terrace, and multilingual staff are also featured at the business-friendly Sure Hotel by Best Western Caen Mémorial. Self parking is free. A complete renovation of Sure Hotel by Best Western Caen Mémorial was completed in April 2024.

Smoking is allowed in designated areas at this 3-star Caen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Linette – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Linette

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Renovated entire property - April 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.5 for adults and from EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 17 May and close on 01 October.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Otelinn Montgomery Caen
Otelinn Montgomery Hotel Caen
INTER-HOTEL Caen Otelinn Hotel
INTER-HOTEL Otelinn Hotel
INTER-HOTEL Otelinn
Hôtel restaurant Inter-Hôtel Otelinn Caen
Hôtel restaurant Inter-Hôtel Otelinn
restaurant Inter-Hôtel Otelinn Caen
restaurant Inter-Hôtel Otelinn

Sure Hotel by Best Western Caen Mémorial Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 193 reviews
Rating 8 - Good. 63 out of 193 reviews
Rating 6 - Okay. 15 out of 193 reviews
Rating 4 - Poor. 0 out of 193 reviews
Rating 2 - Terrible. 0 out of 193 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in an excellent location, food in restaurant was great.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Susan

Staff were very welcoming and approachable. Room was good and had a great bathroom walk in shower
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and it was an easy stay for the sightseeing we were doing around Normandy. The breakfast was great and the staff is so nice. Parking is easy and it’s not too far to get to the downtown area of Caen where there was great restaurants and shopping. Overall a good stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central for seeing the Caen memorial museum.
Stayed 1 night in May 2025
Verified

10/10 Excellent

harvey

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff. Shower, bathroom towels,much nicer than some of the 4 star Paris hotels.Very well priced. We were pleasantly surprised.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose

I’d stay here again.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and convenient hotel in Caen

Great hotel at a convenient location near many shopping areas and venues. Additionally, it had easy and convenient parking.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great stay, very welcoming, clean and good location. Would stay again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for the price. Very close to the WW2 memorial and gardens. The breakfast was lackluster, and felt like it closed early.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Apr 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a 2 night stay. Bed was super comfy. We went out to eat & didn’t bother with breakfast. Would use again
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and recommended an excellent restaurant for lunch. Dinner at the hotel was delicious. The room was very clean and quiet.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful when i arrived with my wife who is a wheelchair. Found us a disabled friendly room at zero notice
Stayed 1 night in Sep 2025
Verified

8/10 Good

Dermot

Liked: Cleanliness, amenities, property conditions & facilities
The young man who welcomed us to the hotel and who answered any questions we had and responded to our needs was excellent. Easy to talk to and seemed to be always available.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the reception desk is kind and helpful. Did my check-in fast and easy. Good size room. Bed comfortable. Good breakfast. Highly recommended.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Malgrzata

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, simple nothing special
Stayed 1 night in Sep 2025
Verified

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean,comfortable,nice staff

nice modern hotel, in the middle of a business park but not too far from city /old town. all very clean and comfortable, good restaurant, nice staff. only downside was swimming pool being out of action as it was one of the reasons we chose this hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent
Stayed 1 night in Sep 2025
Verified

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great gym, good breakfast, comfortable
Stayed 1 night in Aug 2024
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Ana Lucia da Silva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V clean and easy as a travelling hotel. Breakfast was good with a good selection. Pool was a great addition and very clean
Stayed 1 night in Aug 2024
Verified

8/10 Good

alison

Liked: Cleanliness
Clean
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a great one night stay experience at the hotel - really friendly helpful staff, only shame was not being able to get food at our 8.45pm arrival. We ordered uber eats so it wasnt the end of the world. Beds, linen and room were really clean and comfortable.
Stayed 1 night in Jan 2025