Palm Royale Cairns

4.0 star property

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Photo gallery for Palm Royale Cairns

Executive Room, 1 Bedroom | Balcony view
Business centre
Lobby
Family Poolview Room | In-room safe, desk, iron/ironing board, free cots/infant beds
Laundry room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
7-11 Chester Court, Manunda, QLD, 4870
  • Place, Anderson Street Conservation Park
    ‪14 min walk‬
  • Place, DFO Cairns
    ‪18 min walk‬
  • Place, Cazalys Cairns
    ‪19 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪12 min drive‬

Room options

Resort Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

King Poolview Room

9.0 out of 10
Wonderful
(50 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Family Poolview Room

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

Triple Poolview Room

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Resort Room

  • Sleeps 2
  • Free Wi-Fi

Poolview Room

  • Sleeps 2
  • Free Wi-Fi

Poolview Triple Room

  • Sleeps 3
  • Free Wi-Fi

Family Room

  • Sleeps 5
  • Free Wi-Fi

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About this property

Palm Royale Cairns

Along with 2 outdoor pools, this hotel has a conference centre and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and dry cleaning.
Palm Royale Cairns offers 150 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Palm Royale Cairns. During your stay, you'll be within walking distance of Anderson Street Conservation Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Cairns Esplanade and 7 minutes from Reef Fleet Terminal
Palm Royale Cairns offers its guests 2 outdoor swimming pools and a children's pool. Public spaces have free WiFi. There are 3 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Palm Royale Cairns. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cairns hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Saturday and Sunday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cairns Palm Royale
Palm Cairns
Palm Royale Cairns
Palm Royale Hotel
Palm Royale Hotel Cairns
Palm Royale Cairns Hotel
Palm Royale Cairns Hotel
Palm Royale Cairns Manunda
Palm Royale Cairns Hotel Manunda

Palm Royale Cairns Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 1001 reviews
Rating 8 - Good. 406 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Anthony

Liked: Cleanliness
Had to wait until 2 O’clock for a room. Yes I realise that’s the check in time however I am certain rooms were available before then, the check in guy was just being a prick. Then a bus load turned up at 1350 and he checked them all in despite me sitting there waiting. And only one person checking in. Needed more staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean parking ok bed are very comfortable. Always stay when visit cairns
Stayed 1 night in Jan 2026

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Always a good option when not needing esplanade accommodation. Clean and friendly, close to shops.
Stayed 1 night in Jan 2026

10/10 Excellent

Deryn

Liked: Cleanliness, staff & service, amenities
The room was very clean and smelled beautiful. I enjoy staying here. The lift was quite warm during my stay. As someone with chronic asthma, being in a hot, enclosed space made me feel a little short of breath going up to level 3. It would be helpful if the temperature or ventilation in the lift could be improved for guest comfort. This will not stop me from staying here.
Stayed 1 night in Jan 2026

8/10 Good

Kelly

Liked: Cleanliness, staff & service
The room was clean and the staff were friendly but the elevator did not smell good and this is the best way to access the 3rd floor. Traffic noise is also intrusive at times.
Stayed 1 night in Jan 2026

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty solid, street noise was a bit loud at times.
Stayed 1 night in Jan 2026

10/10 Excellent

Deryn

Stayed 1 night in Jan 2026

8/10 Good

Sameena

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 3 nights in Jan 2026

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff courteous.
Stayed 2 nights in Dec 2025

8/10 Good

Hanne

Stayed 1 night in Dec 2025

4/10 Poor

Tristine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning not satisfactory, bed bugs first night both got bitten. Must pay for laundry , the back sliding glass door does not lock up well. There is need for better maintenance. No cafe, no plates or cutlery for guest area. Microwave very old. The hotel location is good and surrounding area is safe. Staff that served on arrival not friendly.
Stayed 6 nights in Dec 2025

6/10 Okay

Argia

Stayed 2 nights in Dec 2025

2/10 Terrible

Fathima

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Insects in the bathroom and the room
Stayed 3 nights in Dec 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Maryanne

Liked: Cleanliness, staff & service
Staff were great! Very clean room and hotel. Looks exactly like the photos which is always good. The pool was lovely and has good opening hours - so nice to have it open into the late evening for a swim after a hot day. Room was lovely and has everything you need including a balcony. Not too far a distance from lots of the main attractions!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Zoran

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Taalei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Pool was really nice with a sandy beach area. Beds comfy and rooms clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicky

Liked: Cleanliness
Awesome Thanks
Stayed 1 night in Dec 2025

10/10 Excellent

Deryn

Liked: Cleanliness, staff & service, amenities
Always up to Standards. I was super excited about the bathtub. The balcony had a nice warm and cozy feel to it that waa very relaxing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Heidi

Stayed 2 nights in Dec 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort and great $$$ rates for those with a car and don’t need to stay right on the esplanade. Pools are amazing
Stayed 2 nights in Dec 2025