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Palm Royale Cairns

4.0 star property

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Photo gallery for Palm Royale Cairns

2 outdoor pools, pool loungers
Laundry room
Lobby
Family Poolview Room | In-room safe, desk, iron/ironing board, free cots/infant beds
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

View in a map
7-11 Chester Court, Manunda, QLD, 4870
  • Cairns Central Shopping Centre
    ‪5 min drive‬
  • Cairns Esplanade
    ‪5 min drive‬
  • Reef Fleet Terminal
    ‪7 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Triple Poolview Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Triple Poolview Room

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for King Poolview Room

In-room safe, desk, iron/ironing board, free cots/infant beds

King Poolview Room

9.0 out of 10
Wonderful
(43 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Poolview Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Poolview Room

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Resort Room

Resort Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Resort Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Poolview Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Poolview Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room

  • Sleeps 5

View all photos for Resort Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Resort Room

  • Sleeps 2

View all photos for Poolview Triple Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Poolview Triple Room

  • Sleeps 3

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About this property

Palm Royale Cairns

Suburban hotel with 2 outdoor pools and 24-hour front desk
Along with 2 outdoor pools, this hotel has a conference centre and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and dry cleaning.
Palm Royale Cairns offers 150 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Palm Royale Cairns. During your stay, you'll be within walking distance of Anderson Street Conservation Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Cairns Esplanade and 6 minutes from Cairns Central Shopping Centre
Palm Royale Cairns offers its guests 2 outdoor swimming pools and a children's pool. Public spaces have free WiFi. There are 3 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Palm Royale Cairns. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Saturday and Sunday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cairns Palm Royale
Palm Cairns
Palm Royale Cairns
Palm Royale Hotel
Palm Royale Hotel Cairns
Palm Royale Cairns Hotel
Palm Royale Cairns Hotel
Palm Royale Cairns Manunda
Palm Royale Cairns Hotel Manunda

Palm Royale Cairns Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 379 out of 1008 reviews
Rating 8 - Good. 411 out of 1008 reviews
Rating 6 - Okay. 149 out of 1008 reviews
Rating 4 - Poor. 52 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable convenient to public transport and a reasonable shopping centre. Very nice pool area apart from traffic noise in the mornings it was ideal.
Stayed 7 nights in May 2025

10/10 Excellent

Rainer

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great, rooms were comfy, road noise was the worse thing, but overall good value.
Stayed 3 nights in May 2025

4/10 Poor

Danyal

Travelled with partner
Room was literally on the street, could hear every passing vehical loud and clear. Upon requesting room change we were told abruptly no room available and I could see across the balcony empty rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, come here often
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice beautiful and relaxing place to stay ,staff lovely ,shopping center and bus route over the road and lots of tours to choose from ,would defo return and recommend
Stayed 12 nights in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Wish I could have stayed longer
Stayed 1 night in May 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly… we loved looking over the pool and landscape
Stayed 7 nights in May 2025

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms AMAZING shower
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded all expectations

This place was amazing and far exceeded our expectations. Huge room, spacious with pool view. Unfortunately we didn't have enough time there. Quite some distance from Cairns (actually located adjacent to Raintrees shopping centre) but fine if you have a car.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 2 nights in May 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely,area quite
Stayed 1 night in May 2025

10/10 Excellent

Deryn

Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
served its purpose well
Stayed 1 night in Mar 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely comfortable bed, nice balcony view of the beautiful pool.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with the staff and the property. It was great vale for money as well.
Stayed 7 nights in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Steven H

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall a decent place with a very nice pool area with attractive vegetation. Room was large, clean and comfortable. Air conditioning was somewhat noisy. Not a very convenient location for walking, but would be great if you have a car.
Stayed 1 night in Dec 2024

10/10 Excellent

terrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is my 2nd time here..both times has been 4 nights..i will be back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gemma

Stayed 2 nights in Feb 2025

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool!
Stayed 1 night in Jan 2025

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Found the property convenient and the staff were friendly and helpful.
Stayed 1 night in Feb 2025

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025