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Holiday Inn Express Canandaigua - Finger Lakes by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Canandaigua - Finger Lakes by IHG

Exterior
Point of interest
Point of interest
Point of interest
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
330 Eastern Blvd., Canandaigua, NY, 14424
  • Roseland Waterpark
    ‪8 min walk‬
  • Kershaw Park
    ‪10 min walk‬
  • CMAC Performing Arts Center
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.6 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Canandaigua - Finger Lakes by IHG

Hotel with free breakfast, a quick walk to Roseland Waterpark
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Canandaigua - Finger Lakes by IHG offers 75 accommodations with DVD players and a safe. Premium cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Canandaigua - Finger Lakes by IHG. During your stay, you're just a quick walk from Roseland Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Roseland Waterpark and Kershaw Park
Holiday Inn Express Canandaigua - Finger Lakes by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Holiday Inn Express Canandaigua - Finger Lakes by IHG also features gift shops/newsstands, laundry facilities, and a corner/local shop. Free self parking is available.

This Canandaigua hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canandaigua Holiday Inn Express
Holiday Inn Express Canandaigua
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Finger Lakes
Holiday Inn Express Finger Lakes Hotel
Holiday Inn Express Finger Lakes Hotel Canandaigua
Holiday Inn Express Canandaigua Finger Lakes Hotel
Holiday Inn Express Finger s
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Canandaigua Finger Lakes by IHG
Holiday Inn Express Canandaigua Finger Lakes an IHG Hotel
Holiday Inn Express Canandaigua - Finger Lakes by IHG Hotel

Holiday Inn Express Canandaigua - Finger Lakes by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Brigitte

Travelled with family and small children
There were some hair in the bathroom floor and vents were durty.
Stayed 1 night in Apr 2025

6/10 Okay

Jyoti

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities

Average and dated.

Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Clean, quiet, nice breakfast selection, great location, highly recommend.
Stayed 3 nights in Apr 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Visiting great grandpa in Canandaigua and we loved the hotel. Nice pool. Looking forward to going back.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
When we arrived there was no one around to check us in, we walked around looking for a few mins and called the hotel a few times . Finally like 10 mins later someone showed up . Other then that it was good
Stayed 1 night in Apr 2025

6/10 Okay

Juan

Stayed 2 nights in Apr 2025

6/10 Okay

Venetia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execellent hotel!

Loved it!!
Stayed 2 nights in Mar 2025

4/10 Poor

Lorraine

Liked: Cleanliness, room comfort
Disliked: Staff & service
If I had known I couldn’t use the phone in my room, I would never have chosen this hotel. I didn’t have a cell phone and was unable to travel anywhere. There was no real resolution to my problem, I feel I should be refunded for my first night’s star.
Stayed 2 nights in Mar 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Stayed 2 nights in Mar 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
They are very acomidating for me as i use a cane . They gave me a room where i needed it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for a work trip

This was a good hotel for staying at to attend a conference in the area. It is basic but clean- comfortable bed and goo hot water.
Stayed 3 nights in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great Breakfast
Stayed 2 nights in Jan 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome! I have no complaints
Stayed 2 nights in Feb 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Nicole

Disliked: Cleanliness, property conditions & facilities, room comfort

Sadly disappointed

It was noticeable that the hotel was severely understaffed. All trash cans were overflowing at all hours of the day. What we found was the worst was how thin the walls were. The sounds of doors slamming until 2 a.m. children running and a strong odor of cigarette in the stairwell. Only one outlet worked in the room.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort

Acceptable, but not great!

We arrived at 6 o’clock and had a 4 o’clock check in. The room was not ready and we had to wait 30 minutes before going into the room. Overall, the room was clean, except that the tile floor in the foyer area was very sticky on our shoes. The beds were very comfortable and everything else was clean. The first floor was clean, except for the hallway near the elevators had garbage on the floor and spilled, dried up sticky liquid.
Stayed 1 night in Feb 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Perica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025