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Caleta Hostel

2.0 star property

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Photo gallery for Caleta Hostel

Living area
Restaurant
Restaurant
Interior detail
Shower, towels, soap, shampoo

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Av. Tulum, 35, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪6 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe 2 Camas o King Size

Deluxe 2 Camas o King Size | Free WiFi, bed sheets

Deluxe 2 Camas o King Size

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Size

Free WiFi, bed sheets

Deluxe King Size

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Size & Individual

Deluxe King Size & Individual | Free WiFi, bed sheets

Deluxe King Size & Individual

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 4 Personas Mixto

Free WiFi, bed sheets

4 Personas Mixto

  • Sleeps 1
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 4 Personas Mujeres

4 Personas Mujeres | Free WiFi, bed sheets

4 Personas Mujeres

  • Sleeps 1
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 6 Personas Mujeres

Free WiFi, bed sheets

6 Personas Mujeres

  • Sleeps 1
  • 6 Single Beds
  • Free Wi-Fi

View all photos for 6 Personas Mixto

Free WiFi, bed sheets

6 Personas Mixto

  • Sleeps 1
  • 6 Single Beds
  • Free Wi-Fi

View all photos for 8 Personas Mixto

Free WiFi, bed sheets

8 Personas Mixto

  • Sleeps 1
  • 8 Single Beds
  • Free Wi-Fi

View all photos for 8 Personas Mujeres

Free WiFi, bed sheets

8 Personas Mujeres

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 8 Single Beds
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Free WiFi, bed sheets

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Free WiFi, bed sheets

Comfort Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds
  • Free Wi-Fi

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About this property

Caleta Hostel

Along with 15 outdoor pools, this hostel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Caleta Hostel offers 14 accommodations with air conditioning. This Cancun hostel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower. Housekeeping is provided on a daily basis.
15 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Caleta Hostel, you're just a quick walk from Las Palapas Park. Features include free WiFi in public areas and free self-parking, plus 15 outdoor pools.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 15 outdoor pools
  • Amenities include coffee/tea in a common area
  • 7 minutes by foot from Las Palapas Park and a 4-minute drive from Plaza Las Americas
Caleta Hostel offers its guests 15 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Free self parking is available.

Smoking is allowed in designated areas at this Cancun hostel.

Caleta Hostel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 15 outdoor pools

Family friendly

  • 15 outdoor pools
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 800 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 AM

Property is also known as

Caleta Hostel Cancun

Caleta Hostel Hostel/Backpacker accommodation

Caleta Hostel Hostel/Backpacker accommodation Cancun

Caleta Hostel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 51 reviews
Rating 8 - Good. 12 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Madeleine

Liked: Cleanliness, staff & service
Friendly staff, nice place and great location
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Mira

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay in hostel Caleta in Cancun 💛 Private and clean room at a very good price. Thank you for your hospitality 🥰🫶✨☀️
Rooftop kitchenette and pool :)
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities
Location is great. Staff were great. Easy to meet fellow travellers to have a visit.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
Such a wonderful hostel, possibly the nicest I've ever been. The common areas are just gorgeous and the pool is so nice. The dorm room is comfortable and private. Loved it.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

simon

Liked: Cleanliness, amenities, property conditions & facilities
very good location with grocery store, bus station and city center right outside of the hostel. clean and cute place!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Samuel

Liked: Cleanliness
No complaints, obviously it's a hostel with small sleeping quarters.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hisham

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff beautiful people ;)
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nithin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its was very close to the ADO so going to the airport was a breeze.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New favorite place in Cancun

My new favorite spot to sleep in Cancun 👍👍 bed's room's washrooms are huge high ceiling large under bed locker's for storage bring a lock , all clean located across from the bus station where the bus from the airport stop's, no complain 😎 I'll be back !
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet for being in the middle of Cancun. The pool was clean and I enjoyed taking a little swim in the morning.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes.
Stayed 14 nights in Dec 2025
Verified

8/10 Good

Adriana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
*
Stayed 5 nights in Nov 2025
Verified

2/10 Terrible

Jordon

Avoid this property. After booking, they requested full credit card details outside of a secure payment system days before arrival. I refused due to fraud risk and asked to pay securely on arrival, which they declined. I was then denied a refund until the issue was escalated to Expedia. Also, look at other reviews mentioning issues with large deposits being taken. This is unacceptable payment practice and guests should be cautious. Don’t give them your credit card information!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

Larry

Disliked: Staff & service
Check was at 2 and I got my bed at 5. Garbage in kitchen was overflowing. Would not recommend.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hostel! It's directly across from the ADO bus station and the collectivo stop, so very convenient. The grocery store is right next door and shopping is just down the street. There were food trucks out front in the evenings and a restaurant just outside the front door. I as a solo female traveler felt very safe there and also while walking around the local area. The rooftop pool, workout area, kitchen and eating area were amazing! I could spend all day there. The room I stayed in (8 bed dorm) was clean and had it's own bathroom with shower. The only thing I wish the shower had were some hooks (for your towel and clothes) and a shelf to put your cleaning items on. All in all my stay was wonderful and I'll definitely recommend and return :)
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

mohamad

Disliked: Staff & service, amenities
O trevliga personal
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Luis Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Fue una estancia muy agradable. Desde recepción, hay una chica cubana (no recuerdo su nombre), es un encanto, te hace sentir en casa desde que llegas. Las habitaciones amplias,. cómodas, en la terraza hay cocina con utensilios. Hay una alberca muy rica también. Y la ubicación es genial, frente al ADO, frente a la ruta que lleva a la playa, junto a restaurantes y bares, y a un lado un Soriana.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, amenities
La limpieza de la habitación, el personal fue muy amable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Satomi

Liked: Cleanliness, amenities, property conditions & facilities
部屋もベッドも清潔。 ホットシャワーが出る。 屋上のプールや共用エリアは広くて快適。 Wi-Fiも問題ない。 スタッフが親切で完璧な接客。 荷物預かりも快く受けてくれた。 ADOバスターミナルが近い。 大通り沿いで人通りも多い。 隣にスーパーマーケットがある。
Stayed 1 night in Nov 2025
Verified

4/10 Poor

GUSTAVO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservamos uma suite. Ao chegarmos, tivemos que fazer um deposito de 800 pesos, ou entao queriam que deixassemos os passaportes em garantia. A diaria ja estava paga. O segurança ligou para a responsavel, que me questionou o porquê de eu nao querer deixar meu passaporte. A cama tinha fios de cabelo nos lençois e em uma fronha. Como chegamos do aeroporto tarde e ficariamos apenas uma noite, pois seguiriamos viagem, achei que nem valia a pena reclamar. Dormimos vestidos. Apenas não fiquem nesse hostel.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Valentina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es demasiado ruidoso, de verdad, imposible dormir.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CLAUDIA SARAHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi estancia fue corta pero definitivamente volveria! Las chicas de recepción muy amables, el policia de guardia me recibió tarde muy amablemente también, la cama super cómoda con conexión para cargar mi celular, todo en buenas condiciones. Sin duda lo recomiendo
Stayed 1 night in Jul 2025
Verified

8/10 Good

Juan-Francisco

Liked: Cleanliness, staff & service, amenities
Hostal en el centro de Cancún y cercano a la terminal de autobuses
Stayed 1 night in Apr 2025