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Grand Hyatt Cancun Beach Resort

5.0 star property

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Restaurant
Premium bedding, down duvets, minibar, in-room safe
2 indoor pools, 7 outdoor pools
On the beach, white sand, free beach shuttle, scuba diving
Premium bedding, down duvets, minibar, in-room safe

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Bonampak y Blvd. Kukulcan UC19 Mz 27, Pto. Cancun Lt 1-02, Zona Hotelera, Cancun, QROO, 77500
  • Place, Puerto Cancun Marina Town Center
    ‪6 min walk‬
  • Place, Nichupté Lagoon
    ‪17 min walk‬
  • Place, Las Perlas Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Marina View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Marina View

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Marina View (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Marina View (High Floor)

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | View from room

Room, 1 King Bed, Oceanfront

  • Sea view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Oceanfront (High Floor)

View from room

Room, 1 King Bed, Oceanfront (High Floor)

  • Sea view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Sanctuary, Plunge Pool)

Room, 1 King Bed (Sanctuary, Plunge Pool) | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Sanctuary, Plunge Pool)

  • Garden view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Marina View

View from room

Room, 2 Queen Beds, Marina View

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Marina View (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Marina View (High Floor)

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Oceanfront

  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Oceanfront (High Floor)

View from room

Room, 2 Queen Beds, Oceanfront (High Floor)

  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Sanctuary, Plunge Pool)

View from room

Room, 2 Queen Beds (Sanctuary, Plunge Pool)

  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Marina View (High Floor)

Suite, Marina View (High Floor) | Premium bedding, down duvets, minibar, in-room safe

Suite, Marina View (High Floor)

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Marina View

Premium bedding, down duvets, minibar, in-room safe

Suite, Marina View

  • Canal view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (High Floor)

  • Ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Futon
  • Free Wi-Fi

View all photos for Suite, Oceanfront

View from room

Suite, Oceanfront

  • Ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Futon
  • Free Wi-Fi

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About this property

Grand Hyatt Cancun Beach Resort

Catch some rays at the beach or spend the day relaxing at Grand Hyatt Cancun Beach Resort's full-service spa. Then enjoy a meal at one of the property's 18 restaurants. All 500 soundproofed rooms feature free WiFi and 24-hour room service. Smart TVs with cable channels and Netflix provide a bit of entertainment, and guests will also find comforts such as premium bedding and pillow menus. Change of towels is available on request
Grand Hyatt Cancun Beach Resort offers 500 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. This accommodation is furnished with desks and dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include bathrobes and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested.

A marina, a 24-hour health club and complimentary bicycles are featured at the property. 7 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
With your stay at Grand Hyatt Cancun Beach Resort, you're connected to the convention centre and just a quick walk from Puerto Cancun Marina Town Center. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 2 indoor pools. Built in 2025, this luxury property has 500 rooms over 15 floors. Each room includes amenities such as free WiFi and a furnished balcony.
  • Air-conditioned accommodations with furnished balconies, 24-hour room service and Smart TVs
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include 18 restaurants, 3 coffee shops/cafes and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor and 7 outdoor pools
  • Treat yourself to deep-tissue massages, aromatherapy or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, complimentary bicycles and fitness classes
  • Just a 1-minute drive from Puerto Cancun Marina Town Center and 9 minutes from Ultramar Ferry Puerto Juárez
  • Free beach shuttle service
For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy your summer holiday at Grand Hyatt Cancun Beach Resort with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 7 outdoor swimming pools.

There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. This beach property also offers a children's pool, a 24-hour health club and a garden. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cancun property.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
QUATTRO – On-site diner.
CHACHO – On-site restaurant. Open selected days.
BISTROT CIGALETTE – On-site diner. Open selected days.
KAAB – On-site family restaurant. Open selected days.
MONA LIMONA – On-site cocktail bar. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free beach shuttle
  • Secured, covered parking on site (USD 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 25 for adults and USD 15 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • Couples/private dining

Restaurants on site

  • BISTROT CIGALETTE
  • CHACHO
  • KAAB
  • MONA LIMONA
  • QUATTRO

Things to do

  • 18-hole adjacent golf course
  • 2 indoor pools
  • 24-hour health club
  • 7 outdoor pools
  • Bicycle cleaning area
  • Bicycle storage
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Pilates classes
  • Pro golf lessons
  • Scuba diving
  • Shopping centre
  • Skydiving
  • Snorkelling
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 7 outdoor pools
  • Children's pool
  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (26,910 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Marina
  • On the beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • 2 buildings
  • Built in 2025
  • Designated smoking areas (fines apply)
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Bicycle storage
  • Concierge service
  • Parking
  • Sporting facilities or equipment
  • Valet parking
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 15 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 50 (one-way), (from 5 to 12 years old)
  • Covered self-parking fee: USD 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Grand Hyatt Cancun Beach Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Cancun Cancun

Grand Hyatt Cancun Beach Resort CANCUN

Grand Hyatt Cancun Beach Resort Property

Grand Hyatt Cancun Beach Resort Property CANCUN

Grand Hyatt Cancun Beach Resort Reviews