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Hotel Imperial las Perlas

3.5 star property

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Photo gallery for Hotel Imperial las Perlas

On the beach
Outdoor pool
Beach bar
Standard Double Room | Iron/ironing board, bed sheets
Daily buffet breakfast for a fee

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500
  • Place, Las Perlas Beach
    ‪3 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪14 min walk‬
  • Place, Playa Tortugas
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

  • Partial sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Imperial las Perlas

An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, a children's pool and a 24-hour front desk.
Hotel Imperial las Perlas offers 115 air-conditioned accommodations, with free toiletries. 32-inch LED televisions come with cable channels. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel Imperial las Perlas. During your stay, you're just a quick walk from Las Perlas Beach. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Tortuga Beach and 9 minutes from Cancun Mall
Some rates at Hotel Imperial las Perlas are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Imperial las Perlas offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Hotel Imperial las Perlas also features a terrace and room service (during limited hours). Free self parking is available.

The hotel hosts a free manager's reception daily.
Hotel Imperial las Perlas has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Imperial las Perlas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 for adults and from MXN 150 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 296 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 120 out of 1000 reviews
Rating 2 - Terrible. 166 out of 1000 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness
Yes, the room was clean and the staff was very courteous.
Stayed 5 nights in Jan 2026

10/10 Excellent

Nathan R.D, Valparaiso

Travelled with partner
If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go in Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own little marina style beach. The buffets are more of a snack buffet than what you would expect ( nothing fancy at all) Everything here is on a small scale. If you dont speak Spanish just know this is a very much Spanish speaking hotel, you may be the only one speaking english so it can be abit challenging but thats what makes it adventurous sometimes.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aurno

Stayed 11 nights in Jan 2026

10/10 Excellent

Camilo Hernado Lugo

Very nice
Stayed 13 nights in Jan 2026

8/10 Good

ronald

Liked: Cleanliness, property conditions & facilities
Staff was gteat, place was clean.
Stayed 5 nights in Jan 2026

10/10 Excellent

Bryant

Travelled with family
Liked: Cleanliness, property conditions & facilities
Well honestly at first didnt like but then i got use to it and it became a really good time because I met new people that were really nice and helpful and also it was really fun but beside the beach front everything was really nice the view in the morning was beautiful and the movies they played was spot on but yea I would actually go back to this holet like I’m literally waiting for rates
I don’t have pictures of the place but this is the sunrise at the place
Stayed 7 nights in Jan 2026

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities
Perfect
Stayed 6 nights in Dec 2025

10/10 Excellent

Jose, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo su personal son muy amables, y brindan un exelente servicio, es un lugar muy agradable me hacen sentir como en casa. Gracias por todo. All of their staff are very friendly, and provide excellent service, It’s a very pleasant place; they make me feel at home. Thank you for everything.
Stayed 5 nights in Jan 2026

2/10 Terrible

HYUKJOON

Travelled with family
Disliked: Amenities, property conditions & facilities
Some of the staff are friendly, and the ocean view from the room is truly beautiful. However, the beach is dirty, the quality of the food is very poor, and the building is old. The stairways are narrow and feel unsafe, and there is no elevator. If you are looking for a relaxing stay at an all-inclusive resort, I honestly would not recommend this place.
Stayed 11 nights in Jan 2026

2/10 Terrible

Miriam

Disliked: Cleanliness, property conditions & facilities
Room was not really nice and bathroom either really old and not well maintained.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jose, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thanks to all the Management and Staff, they make a Great Team. Thanks for the great service they offer to all of us.
Stayed 1 night in Jan 2026

6/10 Okay

Mario

Stayed 3 nights in Jan 2026

6/10 Okay

Petr

Liked: Cleanliness, property conditions & facilities
N/a
Stayed 9 nights in Jan 2026

10/10 Excellent

Cristina

Stayed 3 nights in Jan 2026

2/10 Terrible

Patricia

Disliked: Property conditions & facilities
I got sick from breakfast. The room smelled like a musty old basement. The he air conditioner was as loud as a truck with no muffler. I hated this place. It doesn’t deserve any stars.
Stayed 7 nights in Jan 2026

10/10 Excellent

Qiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent. They let us store our luggage while we flew to Mexico City for a couple of days, even though we weren’t checking in yet. There’s a small beach area, and if you’re looking for a quiet spot, it’s actually not a bad option. There aren’t any restaurants nearby, and the hotel’s buffet is just okay.
Stayed 1 night in Jan 2026

2/10 Terrible

suzanne

Stayed 6 nights in Dec 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at this hotel. The staff was amazing!!
Stayed 4 nights in Dec 2025

6/10 Okay

Yasmani

Travelled with partner
Disliked: Amenities
The breakfast was the best, the beach not so much. The dinner sucks not only because was the same. Was bad cooking.
Stayed 5 nights in Dec 2025

2/10 Terrible

Dennis

Stayed 6 nights in Dec 2025

4/10 Poor

Samantha

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Limited dining and transportation. We checked in right at 4pm and they didn’t give us towels for the pool although we said we want to go. The hotel is old and not in good shape. Good for last minute booking but I wouldn’t have been happy to spend more than one night at that price when you could get a lot better. Staff customer service wasn’t great either.
Stayed 1 night in Dec 2025

10/10 Excellent

Emma Lucia

Stayed 5 nights in Dec 2025

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Dec 2025

8/10 Good

JANET

Travelled with family
It was fairly clean on arrival except for the walls of the toilet which smeared with mud in places. Bedding was simple but great.
Pool busy & lively with music
Beach infront poor - a bit smelly too - but very handy for a boat trip
Sunbeds on small beach as well as by pool
Stayed 1 night in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round
Stayed 2 nights in Nov 2025