Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property
VIP Access

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, free beach shuttle, beach bar
Exterior
10 restaurants, breakfast, dinner served; Italian cuisine
Lake view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Room service

Explore the area

View in a map
Boulevard Kukulcan Km.16.5 Lotes 56-A-1 y 56-A-2, Segunda Etapa Turística, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪9 min walk‬
  • Place, El Rey Ruins
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Vantage Club Junior Suite Bay View Double Bed

  • 53 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Vantage Club Corner Suite Bay View King Bed

  • 100 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Corner Suite Golf & Ocean View king bed

10.0 out of 10
Exceptional
(3 reviews)
  • 116 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 53 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed

8.4 out of 10
Very good
(10 reviews)
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Bay View King Bed

  • 152 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

10.0 out of 10
Exceptional
(1 review)
  • 152 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vantage Club Premium Suite Golf & Ocean View King Bed

  • 72 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vivid Suite

  • 341 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Bay View Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Golf View Double Bed

  • 53 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Golf View King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 53 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Bay View King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 53 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Suite Golf View Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 53 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 2 Double Beds

Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 53 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Premium Jr. Suite Golf View King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 72 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Adults-only property with 10 restaurants and 2 outdoor pools
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Other amenities include 6 bars/lounges, a fitness centre and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and a safe. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Features include free WiFi in public areas, free valet parking and a free beach shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Aglio, one of the property's 10 restaurants and 6 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym and yoga classes
  • Steps from Iberostar Cancun Golf Course and 7 minutes on foot from Delfines Beach
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers its guests 2 outdoor swimming pools and a fitness centre. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. Free self parking and valet parking are available.

This 4.5-star Cancun property is smoke free.

Aglio – This restaurant specialises in Italian cuisine and only serves dinner.
Galeria International Caf – This restaurant only serves breakfast. Open daily.
Le Lys – This restaurant specialises in French cuisine and only serves dinner. Open daily.
Amber Bar – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Amber Bar
  • Galeria International Caf
  • Le Lys

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor pickleball courts
  • Gym
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Smooth flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2024
  • Communal living room
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1166 out of 1747 reviews
Rating 8 - Good. 311 out of 1747 reviews
Rating 6 - Okay. 138 out of 1747 reviews
Rating 4 - Poor. 65 out of 1747 reviews
Rating 2 - Terrible. 67 out of 1747 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Stayed 5 nights in Jul 2025

10/10 Excellent

Julia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing... staff was soooo nice 👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort we’ve ever stayed at. This resort is for my relaxation besties! It’s not a party scene at all and that’s exactly what we were looking for. The attention to detail was superb! Rooftop pool was amazing, Italian restaurant was superb, the fresh ceviche was the best I’ve ever had, and the cochinito tacos hit the spot!! 10 out of 10 recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan Manuel De los

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great clean hotel would go back
Stayed 4 nights in Aug 2025

4/10 Poor

Priyal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I got scammed in the name of promotion where i was pressurized to pay 100 USD at check out in the name of amenities used and also, we were threatened to deduct it from the deposit amount by the supervisor when we disagreed to pay, which was supposed to be free as mentioned( vantage club and spa for using 200 usd promotional leisure cash) by one of their agent while selling the scheme to us. Also we confirmed multiple times before using the complimentary services offered as a part of Promo(for which we attended a presentation of 90 minutes where we were forced to sign up for club). Totally disappointed by the behavior of supervisior and would never consider as any option of Hyatt chain for future vacations.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is amazingly beautiful the staff was so nice and helpful highly recommend this Hyatt best all inclusive I've stayed at
Stayed 3 nights in Aug 2025

8/10 Good

T'shyra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely amazing and such a joy to be at. All the events they had going were fun, and the staff were always amazing. Gustavo and Angel were the best the whole weekend. Some reasons I gave it 4 stars. One, the elevators were extremely hot. Two, the food places closed early, or you had to have reservation to one of the restaurants. While the cafe was cool. I wish it had more food options. Third, the deposit is extremely high. It’s not told to you during the booking process. Also, expecting to only put it on a credit card is a little wild. What if someone doesn’t have one? What are they expected to do? All in all would I stay again. ABSOLUTELY!
Stayed 4 nights in Jul 2025

6/10 Okay

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Milan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Hyatt Vivid in Cancun! The property itself is stunning, with beautiful pools and a relaxed, welcoming atmosphere. The food was absolutely phenomenal. Every meal felt fresh, flavorful, and well-prepared. The staff were incredibly sweet and always went above and beyond to make our stay enjoyable. The only thing I think could be improved is the room service, both in terms of menu variety and the fact that the service hours were limited. That said, it didn’t take away from the overall experience, and I would absolutely recommend Hyatt Vivid as a fantastic spot to stay in Cancun.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service
Stayed 4 nights in Aug 2025

10/10 Excellent

Derin

Stayed 3 nights in Aug 2025

10/10 Excellent

Ashton

Stayed 5 nights in Jul 2025

10/10 Excellent

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well. We did the upgrade for the top shelf liquor and easy check in. Its not totally necessary because im not sure they are checking wristbands or anything. Rate this place 9/10 only negative is their lunch buffet is mid.
Stayed 2 nights in Aug 2025

10/10 Excellent

Makiyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Aug 2025

10/10 Excellent

ivan vicente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El club de la playa con precios adicionales
Stayed 6 nights in Aug 2025

8/10 Good

hannah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Cameron

Stayed 3 nights in Jul 2025

8/10 Good

Daehee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Chelsi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this resort. Friendly staff and and service was very professional. Food was amazing and entertainment was pretty cool as well. Resort is within hotel zone so transportation was not a problem and they also assist with taxis for safe travels.
Stayed 6 nights in Jul 2025

8/10 Good

Makala Ebony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my time highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

Genesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet but good hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
No review
Stayed 4 nights in Aug 2025