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The Royal Islander - An All Suites Resort

4.5 star property

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Photo gallery for The Royal Islander - An All Suites Resort

Exterior
Couples’ dining
Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior
Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Boulevard Kukulkan km 17.5, Lt Zona Hotelera, Cancun, ROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪6 min walk‬
  • Place, Maya Museum of Cancun
    ‪16 min walk‬
  • Place, Delfines Beach
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Beachfront

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Double Room, 2 Double Beds, Beachfront

8.6 out of 10
Excellent
(8 reviews)
  • Beach view
  • 39 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen, Beachfront

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Kitchen, Beachfront

8.6 out of 10
Excellent
(8 reviews)
  • Beach view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Standard Villa, 2 Bedrooms, Kitchen, Beachfront

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Villa, 2 Bedrooms, Kitchen, Beachfront

10.0 out of 10
Exceptional
(8 reviews)
  • Beach view
  • 139 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Junior Double Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Double Room

8.4 out of 10
Very good
(55 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Ocean View

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Ocean View

9.6 out of 10
Exceptional
(22 reviews)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Master Suite with Fully Equipped Kitchen

Premium bedding, pillow-top beds, in-room safe, individually decorated

2 Bedroom Master Suite with Fully Equipped Kitchen

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 139 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds
  • Free Wi-Fi

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About this property

The Royal Islander - An All Suites Resort

Catch some rays at the beach or spend the day relaxing at The Royal Islander - An All Suites Resort's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Limited housekeeping is available.
The Royal Islander - An All Suites Resort offers 179 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Royal Islander - An All Suites Resort. During your stay, you're just a quick walk from Nichupté Lagoon. Features include free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and extended parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes 2 outdoor tennis courts, complimentary bicycles and basketball
  • 11 minutes by foot from Iberostar Cancun Golf Course and a 3-minute drive from Delfines Beach
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Islander - An All Suites Resort such as an outdoor pool and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers outdoor tennis courts, a garden and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun resort.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to noon.
The Royal Islander - An All Suites Resort has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 260 for adults and MXN 260 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • Lift

More

  • 8 buildings
  • 8 floors
  • Built in 1993
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 5000
Express check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Islander - An All Suites Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 10000 per accommodation, per night
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 260 for adults and from MXN 260 for children
  • Late check-out fee: MXN 5000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Housekeeping is not available on Sundays and public holidays.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Islander
Royal Islander Cancun
Royal Islander Condo
Royal Islander Condo Cancun
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander
Royal Islander Suites Resort

The Royal Islander - An All Suites Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tayde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, food, staff, and hotel.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Emma Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect I enjoy staying there
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time ...quite hotel .. a great place to relax and enjoy your vacation!
Stayed 7 nights in Nov 2022
Verified

10/10 Excellent

Cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and amazing staff, the employees were just wonderful and the stay was nice and quiet.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Theodor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, place and location
Stayed 8 nights in Jun 2023
Verified

10/10 Excellent

Luis Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Our first time staying here and it was awesome, all the staff was very friendly and helpful, they had lots of activities, the beach was perfect and close by.
Stayed 11 nights in May 2023
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Mila Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view, friendly staff.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ver nice and all the personnel is very friendly!!
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
affordable, family friendly, staff is friendly
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very relaxed and family friendly place.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Timothy A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family atmosphere with awesome staff…
Stayed 7 nights in Oct 2022
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort. great amenities

it was an amazing stay the resort has all the amenities you would want. i would recommend this resort to anyone wanting to stay in Cancun
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Adrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little resort with a great pool system. The staff is very friendly and the food is fantastic!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff who are all about making the guest feel like they are at their home away from home!
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at The Royal Islander.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Rifat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best possible resort experience.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean.
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location!
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
it was a clean property and very friendly the employees.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and enjoyable.
Stayed 4 nights in May 2023
Verified

8/10 Good

Gena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel it’s my first time and I will recommend it to all my friends and family.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms faced the ocean, service was speedy, questions answered quickly, beautifully maintained rooms, clean pool. A dream to stay there!
Stayed 2 nights in Apr 2023