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Tru by Hilton Charleston Airport

2.5 star property

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Photo gallery for Tru by Hilton Charleston Airport

Reception
Exterior
Premium bedding, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym

Explore the area

Map
3331 W Montague Avenue, North Charleston, SC, 29418
  • Charleston Area Convention Center
    ‪6 min walk‬
  • North Charleston Coliseum and Performing Arts Center
    ‪9 min walk‬
  • Charleston Tanger Outlets
    ‪17 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪5 min drive‬

Room options

View all photos for ADA King Room (Mobility & Hearing, Roll-In Shower)

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA King Room (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Room, 2 Queen Beds (Mobility & Hearing, Bathtub)

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA Room, 2 Queen Beds (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for ADA King Room (Mobility & Hearing), Bathtub

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA King Room (Mobility & Hearing), Bathtub

  • Sleeps 2
  • 1 King Bed

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The price is €108
for 1 room
includes taxes & fees
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About this property

Tru by Hilton Charleston Airport

Hotel with free breakfast, a quick walk to North Charleston Coliseum and Performing Arts Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Housekeeping is available on request.
Tru by Hilton Charleston Airport offers 118 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Tru by Hilton Charleston Airport gets good marks from our customers. During your stay, you're just a quick walk from North Charleston Coliseum and Performing Arts Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 10 minutes by foot from North Charleston Coliseum and Performing Arts Center and a 2-minute drive from Charleston Tanger Outlets
  • Cats and dogs welcome for a fee
Tru by Hilton Charleston Airport offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A vending machine, gift shops/newsstands, and express check-in are also featured at Tru by Hilton Charleston Airport. Free self parking is available.

This North Charleston hotel is smoke free.

Guests are served a free full breakfast.
Tru by Hilton Charleston Airport has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton mobile app before check-in.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Charleston
Tru by Hilton Charleston Airport Hotel
Tru by Hilton Charleston Airport NORTH CHARLESTON
Tru by Hilton Charleston Airport Hotel NORTH CHARLESTON

Tru by Hilton Charleston Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1008 reviews
Rating 8 - Good. 199 out of 1008 reviews
Rating 6 - Okay. 92 out of 1008 reviews
Rating 4 - Poor. 54 out of 1008 reviews
Rating 2 - Terrible. 44 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Shannon

Business traveller
Liked: Staff & service, property conditions & facilities
Very minimalistic…. Super close to convention center, I saved parking fees.
Stayed 2 nights in Jan 2025

10/10 Excellent

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest check in was very smooth and friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Great hotel and the host was very friendly. The location is perfect for events at the North Charleston Performing Arts Center and Coliseum. Just walk across the street and many food options within a few blocks
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed the area. Only minutes from the best shopping.
Stayed 1 night in Feb 2025

10/10 Excellent

Debra, Norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nick at the front desk was top notch. Friendly and knowledgeable
Stayed 1 night in Mar 2025

10/10 Excellent

Kim, Methuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. The breakfast, needs more allergy friendly choices.
Stayed 3 nights in Jan 2025

6/10 Okay

Tara

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

pamela, Beaufort

Stayed 1 night in Feb 2025

4/10 Poor

Angelina, Greensboro

Travelled with family
Disliked: Property conditions & facilities
I swear an elephant was staying above us, stomping around all hours and the doors slamming all around us at all hours. It was not a restful stay. The food was mediocre, the coffee was awful!!
Stayed 2 nights in Feb 2025

8/10 Good

Bobbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy from traffic to you can hear any all communication including general talking from adjoining rooms. No insulation for sure
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great customer service… but that’s it.

Customer service was great and the was clean but other than that we didn’t like it for what we paid for. No microwave in the room, refrigerator broken, people slamming doors, you can hear your neighbors through the walls and ceiling, no trash bags in the trash cans, pool table “out of service”, breakfast eggs are made out of powder eggs and we had to eat breakfast on couches and carpet which were absolutely filthy. For what we paid, we will pick a different hotel next time.
Stayed 2 nights in Feb 2025

8/10 Good

JUSTIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

TINA

Stayed 2 nights in Jan 2025

10/10 Excellent

Pamela

Stayed 1 night in Feb 2025

10/10 Excellent

Gaétan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Feb 2025

10/10 Excellent

Journii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tashara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colorful and convenient

Great stay. Room was large enoigh for 3 people and 2 large suitcases. Shower was great. I love the eco friendly shampoo, conditioner and body wash bottles. They also have squeeze bottles of hand soap and body lotion. Breakfast items are served on paper goods, so there's a lot going to the dump to that end. Breakfast was great on both days. They change up the style of eggs so it doesnt get boring. Pool table in the lobby was a big hit. My son and husband spent a lot of time playing. The board games have not been taken care of from past guests, so that was a bummer. The pool looked refreshing, but we didnt use it. Lobby had a lot of seating options and very many outlets for phones and devices. The furniture has definitely been loved as there were a lot of stains. Not sure how people spill things and dont clean up after themselves... We received a text message from Nick asking how our stay was going. On that tjread you can continue to communicate any needs you may have. All in all, this was a great 2-nightstay. If ever in the are we will stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2025