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The Townhouse Chester

3.0 star property

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Photo gallery for The Townhouse Chester

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Restaurant
Exterior
Daily full breakfast for a fee
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Lower Bridge Street, Chester, England, CH1 1RS
  • Place, Grosvenor Museum
    ‪2 min walk‬
  • Place, Chester Racecourse
    ‪9 min walk‬
  • Place, Chester City Walls
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪50 min drive‬

Room options

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed OR 4 Single Beds
  • Free Wi-Fi

View all photos for Two Bed Apartment

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Two Bed Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

The Townhouse Chester

This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and an arcade/games room are on-site.
The Townhouse Chester offers 30 accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at The Townhouse Chester, you're just a quick walk from Chester City Walls. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Grosvenor Museum and Dewa Roman Experience
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, an arcade/games room, and gift shops/newsstands are also featured at The Townhouse Chester.

Smoking is allowed in designated areas at this 3-star Chester hotel.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
The Townhouse Chester has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per night); discounts available

Food and drink

  • Full breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1699
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 2 pets
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Nearby parking fee: GBP 10 per night (1640 ft away)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
An early check-in may be available by prior arrangement.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bridge Street Townhouse Hotel Chester
Bridge Street Townhouse Hotel
Bridge Street Townhouse Chester
Bridge Street Townhouse
The D Hotel Chester
Chester Townhouse Hotel
The Townhouse
The Townhouse Hotel
The Townhouse Chester Hotel
The Townhouse Chester Chester
The Townhouse Chester Hotel Chester
The Townhouse Chester BW Signature Collection

The Townhouse Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 311 reviews
Rating 8 - Good. 106 out of 311 reviews
Rating 6 - Okay. 35 out of 311 reviews
Rating 4 - Poor. 18 out of 311 reviews
Rating 2 - Terrible. 9 out of 311 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Staff, Room, Breakfast, Location - our 3rd stay and nowhere better to stay in Chester! Will return gain next year!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a very good location with shops restaurants and the river all within easy reach.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location, easily accessible to everything in Chester, parking was only a few minutes away but we were able to park right outside to unload our luggage. Staff were extremely pleasant and helpful, the hotel was most comfortable and well kept, we enjoyed our stay here immensely, thanks to all who made our trip to Chester so lovely x
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service
Room was spacious, clean and had everything we needed. Staff were lovely and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Svetlana

Beautifully decorated rooms, super-friendly staff, and the fastest check-in/check-out process.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Great food and very nice hotel.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice get away very dog friendly
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing space. Was absolutely PERFECT for our group and honestly really made the stay. Did have a small issue with a pillow being unclean but they replaced quickly :)
Stayed 2 nights in Apr 2025
Verified

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay again

Nice place. Well located. Room wasw rather small and the bathroom even smaller, although not an issue, if we'd been an inch bigger, it might have. Nice staff, breakfast was very good
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

ADELAIDE

Liked: Cleanliness, staff & service, property conditions & facilities
I was attending a conference and the hotel was within 1 15 minute walk. Staff were very accommodating, particularly the night manager who was lovely. I'd definitely recommend the hotel to family, friends and colleagues visiting Chester.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Paul

Disliked: Staff & service, room comfort

Small room -

Room was very small, shower room was really small.. you could hear the TV in the next room clearly.. the room had been recently decorated but not to a great standard. No parking at the hotel, but you could park on the main road outside between 6pm and 8am no problem. Disappointed that the staff didn’t know this. Bed was comfy and the hotel is in a good central location.
The door to the tiny bathroom
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Darren

Liked: Room comfort
Disliked: Staff & service

Nice hotel awful staff

Awful experience, car park far away and expensive. Staff not friendly or helpful at all. Almost felt robbed by the experience.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

chris

Disliked: Cleanliness
Actual room was nice and big with lovely kitchen and sitting area. Unfortunately the room hadn't been cleaned properly, there was popped balloons and hen night banner left on the floor. A lot of the glasses still had lipstick on them. I would also recommend usb sockets which all modern hotels have now. Breakfast was lovely and staff very friendly, although you have to pay extra for a latte rather than a normal coffee for breakfast, which considering what we paid for the accommodation and breakfast should have been included. I paid for 5 breakfasts but only 4 of us ate so a free latte wouldn't have been to much trouble
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Grahame

Disliked: Property conditions & facilities

Beware

We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities, room comfort

Superbe endroit!

Exceptionnel! Personnel accueillant et vraiment gentil. Cela fait la différence.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blocked drains detracted from otherwise enjoyable

The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient
Stayed 1 night in Jun 2022
Verified

8/10 Good

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Dale

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was up three flights of stairs wiyn no lift.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Eanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we walked in Nicola and the staff were amazing. They welcomed a group of us and couldn't have done enough for us throughout the stay. I would highly recommend this hotel
Stayed 1 night in May 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the races. 24 hour bar and great service
Stayed 1 night in May 2022
Verified

10/10 Excellent

Alli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely location and very nicely presented hotel with a lovely outdoor area. The staff on reception were very helpful and allowed us to leave our luggage
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Alison

Disliked: Staff & service, property conditions & facilities, room comfort

Don't bother!

We had been given the 1st night of our stay as a present off our children and we booked an additional room at £144r/o pay in advance! When we checked in the receptionist could hardly be bothered on the paperwork it said we were to have room 9, but she said take no notice you have room 8! The room was so small especially the bathroom you couldn't have swung a cat! When I complained to the receptionist abd queried about the room as we could see that room 9 was much larger, she said she had originally upgraded us to room 9 but as she couldn't sell the standard room 8 she had down graded us as rhats what we had paid for! When I said we would have had better staying in a premier inn she ignored me and said she wasn't listening as I was rude! We will never stay again and would never recommend it!!!
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel central Chester

A beautiful hotel, with very welcoming hosts. Fantastically sited for the city and Dee gate. They welcomed us and our dog, couldn't have been more helpful. We will stay again.
Stayed 1 night in Mar 2022