Big Tree Old Town Hotel

3.0 star property

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Photo gallery for Big Tree Old Town Hotel

Premium Room | Bathroom | Shower, free toiletries, hair dryer, slippers
View from room
Premium Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Reception
Family Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
27/12-14 Arak Road, Sriphoom, A.Muang, Chiang Mai, Chiang Mai, 50200
  • Place, Chiang Mai University
    ‪1 min walk‬
  • Place, Wat Phra Singh
    ‪5 min walk‬
  • Place, Wat Chedi Luang
    ‪15 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪5 min drive‬

Room options

Deluxe Double Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 1 King Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premium Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Family Room

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Family Suite

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

Big Tree Old Town Hotel

A restaurant, free self-parking and free Wi-Fi in public areas are available at this hotel. Other amenities include multilingual staff assistance and a vending machine.
Big Tree Old Town Hotel offers 15 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Rooms open to balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Big Tree Old Town Hotel, you're just a quick walk from Chiang Mai University. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include multilingual staff and a vending machine
  • Steps from Chiang Mai University and a 3-minute drive from Tha Phae Gate
There's a restaurant on site. Public spaces have free WiFi. A vending machine and multilingual staff are also featured at Big Tree Old Town Hotel. Self parking is free. A complete renovation of Big Tree Old Town Hotel was completed in January 2025.

Smoking is allowed in designated areas at this 3-star Chiang Mai hotel.

Big Tree Old Town Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2019
  • Designated smoking areas
  • Renovated entire property - January 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Big Tree Old Town Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 400.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Big Tree Boutique Hotel Chiang Mai
Big Tree Boutique Hotel
Big Tree Boutique Chiang Mai
Big Tree Boutique
The Ritz Old Town Hotel
Big Tree at Old Town Hotel
Big Tree Old Town Hotel Hotel
Big Tree Old Town Hotel Chiang Mai
Big Tree Old Town Hotel Hotel Chiang Mai

Big Tree Old Town Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 178 reviews
Rating 8 - Good. 73 out of 178 reviews
Rating 6 - Okay. 15 out of 178 reviews
Rating 4 - Poor. 2 out of 178 reviews
Rating 2 - Terrible. 2 out of 178 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Caitlyn

Liked: Staff & service, amenities, property conditions & facilities
Such a nice family run hotel, amazing service!!
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
It has good location, it’s a quiet place surrounded by many restaurants and the river!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and the staff is very friendly
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

Big size rooms,great showers, amazing cleaning services everyday, makes feel better coming at night after exploring the city...
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 4 nights in Nov 2024
Verified

8/10 Good

seppo

Liked: Cleanliness, staff & service, amenities
Room 👍 Staff 👍 Noice from traffic👎
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

Really clean and comfortable room and very friendly staff at the desk! The hotel is also close to various dining options and cafes. A good value for money hotel in Chiang Mai which I recommend!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, professional staff, very helpful booking tours, getting taxi’s. Room very large, nice balcony. Would recommend and if return to Chiang Mai, will stay here again.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Excellent customer aervice. Held our bags while we went to Pai! Would stay again and recommend this hotel
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Large room. Wonderful balcony with morning sunrises...good location ans excellent value.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m impressed over the interiour of this hotel. Modern and still with some respect for the building. Very nice for a stay in the old town. Staff were very friendly and helpfull.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big Tree Hotel - Good!

It was a nice quiet stay with I believe moderate to low occupancy during our stay. It was quiet to sleep which is most important and was a short BOLT ride into the old city attractions. Could be walked in under 10 minutes. A good value for the price and I would book a room again...
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Big, comfortable rooms.! It’s about a 15mins walk from the center of the “action” in old town. The hotel staff were absolutely amazing! Helped us with taxis, laundry, etc.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable time

The room is spacious and super clean. The bathroom was great, clean, hot water was not a problem. I stayed there for almost 2 weeks. So I did enjoyed it.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grat value and location!

Large comfortable rooms. Good location. Held pur baggage while we went on a side trip to Pai!. Printed out our international visa for free for our next countries. I will return here!
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious

Very spacious and within walking distance of many temples and other points of interest. My only complain was that the water never quite got up to temperature so showers were a bit uncomfortable. Otherwise a very pleasant stay.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Cristhian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We have never experienced such poor service. No solution was provided regarding the room: we were given a room for 3 people despite having paid for 4 adults. The service was terrible and the overall experience was very disappointing. We do not recommend this property.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The room and bathroom were large, clean and very nice. Nice shower with plenty hot water. The exterior and lobby looked run down. Exterior locks nothing like the picture.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

David Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No kitchen, but there is a fridge. Very reasonable price in old town. Don’t let the amazingly tacky lobby fool you. You might be embarrassed at the start when you bring guests, but the rooms are excellent.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Letitzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to have lights on of the hotel from outside as is very dark so is hard to find the place. And the shower walls and floor need to be clean
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Weatherly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating with late check in. Nice big room on the 4th floor. Not much of a view on our side of hotel. Great shower big TV(if you use it). Cool Bar/Coffee shop(M.A.R.S. Cafe) not open on wed. No food in AM prior to 8:30 am that is close. Far enough away from markets to make it quiet. $8 cab ride to get were you want to be.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício.

Boa localização, quartos confortável, único problema é que não oferece nenhuma opção de café da manhã.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo x beneficio maray
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el servicio que dieron y las habitaciones son amplias y muy equipadas, las instalaciones muy bonitas y en buen mantenimiento.
Stayed 3 nights in Nov 2024