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Best Western Des Plaines/O’Hare

2.5 star property

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Photo gallery for Best Western Des Plaines/O’Hare

Reception
Indoor pool
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace
Free continental breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1231 Lee St, Des Plaines, IL, 60018
  • Place, Allstate Arena
    ‪4 min drive‬
  • Place, Rivers Casino
    ‪6 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Super 8 by Wyndham Chicago O'Hare Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
3.8 out of 5, Good, 1,486 reviews
The price is €72
includes taxes & fees
23 Nov - 24 Nov
Super 8 by Wyndham Chicago O'Hare Airport

About this property

Best Western Des Plaines/O’Hare

Hotel in Des Plaines with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Best Western Des Plaines/O’Hare offers 50 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Best Western Des Plaines/O’Hare gets good marks from our customers. During your stay, you'll be within walking distance of Lake Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Allstate Arena and 7 minutes from Donald E. Stephens Convention Center
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Des Plaines/O’Hare. Self parking is free.

This Des Plaines hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 21 November 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Reviews

Best Western Des Plaines/O’Hare Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 395 out of 1021 reviews
Rating 8 - Good. 242 out of 1021 reviews
Rating 6 - Okay. 166 out of 1021 reviews
Rating 4 - Poor. 76 out of 1021 reviews
Rating 2 - Terrible. 142 out of 1021 reviews

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our needs
Stayed 1 night in Aug 2025

10/10 Excellent

Esmeralda

yed
Stayed 1 night in May 2025

10/10 Excellent

Esmeralda

tes
Stayed 1 night in Jul 2025

6/10 Okay

Xavier

Business traveller
Liked: Amenities
The sheets where stains back door close to parking not working
Stayed 1 night in Jul 2025

10/10 Excellent

Walt

Stayed 1 night in Jul 2025

4/10 Poor

Terrianna

Stayed 1 night in Jul 2025

8/10 Good

Rosalia

Liked: Cleanliness, property conditions & facilities
Tiene Alberca pero No se podía disfrutar ya! Que? No tenía servicio
Stayed 1 night in Jul 2025

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliably decent with complementary breakfast. Near the airport and not far from the Rosemont metro station. The pool has been out for years, but we go for the location and the feeling of safety and cleanliness.
Stayed 2 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, friendly, accommodating.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out and pool had no water
Stayed 4 nights in Jul 2025

2/10 Terrible

Efrain

Disliked: Cleanliness, staff & service, property conditions & facilities
If you have kids and you rent a hotel for the pool this is not a good option.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

2/10 Terrible

Ramon

Business traveller
Disliked: Property conditions & facilities
I was on the third floor and the elevator was down a day No water in the pool
Stayed 2 nights in Jul 2025

8/10 Good

bob

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Chukwueku

Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No thank you.

The hotel had an unpleasant odor. The carpets were filthy. There were bags of garbage in the hallway. The pullout bed had unidentified pills laying in it. No sheets for it either. Staff was kind, but completely disengaged. Just an all around gross experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Bator

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Mohammad, Montgomery Village

Travelled with family
Liked: Cleanliness
Overall it is budget property and I like the front desk receptionist name Sid, who is kind, friendly and helpful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Albert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out of order. We had to carry our luggage, walker, other personal belongings up two flights of stairs. Requested room on first floor due to husband using walker and on oxygen only to find out upon our arrival that hotel doesn't have rooms located on first floor. Request a refund were told to contact Expedia for refund.
Stayed 7 nights in Jun 2025

8/10 Good

Barbara

Stayed 1 night in Jun 2025

8/10 Good

SAJIKUMAR ACHUTHAN

Stayed 3 nights in Jun 2025