Palmer House a Hilton Hotel

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Where to?

Dates

November 2025

December 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Housekeeping
Bar

Explore the area

17 E Monroe St, Chicago, IL, 60603

Place, Millennium Park
‪3 min walk‬
Place, Art Institute of Chicago
‪5 min walk‬
Place, Chicago Theatre
‪6 min walk‬
Airport, Chicago, IL (ORD-O'Hare Intl.)
‪25 min drive‬

Room options

1 bedroom, premium bedding, pillow-top beds, minibar

Mobility Accessible Standard King Room With Bathtub

Sleeps 2

Room, 2 Double Beds, Non Smoking

Very good

19 sq m
Sleeps 4
2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

Excellent

19 sq m
Sleeps 2
1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

Wonderful

19 sq m
Sleeps 4
2 Double Beds

Room (Parlor, No Bed)

Sleeps 2
1 Single Bed

Room, Accessible, Bathtub

Wonderful

19 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking

Exceptional

93 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite, 2 Double Beds, Non Smoking

Wonderful

93 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, Non Smoking (Roll-in Shower)

19 sq m
Sleeps 2
1 King Bed

Suite, Accessible, Non Smoking (Roll-in Shower)

Very good

93 sq m
1 bedroom
Sleeps 2
1 King Bed

Premium 2 Double Mobility Accessible (Tub)

23 sq m
Sleeps 4
2 Double Beds

Premium 2 Bed 2 Bath - 1 Room

28 sq m
Sleeps 4
2 Double Beds

Suite, Multiple Beds, Non Smoking

93 sq m
1 bedroom
Sleeps 8
3 King Beds

Deluxe Room - 1 King Bed

28 sq m
Sleeps 4
2 Double Beds

Deluxe Room -1 King Bed

26 sq m
Sleeps 2
1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

93 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Double Beds

Room, 2 Double Beds

Exceptional

19 sq m
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

Exceptional

19 sq m
Sleeps 4
2 Double Beds

Standard Two Double Room

Sleeps 4

Standard King Room

Sleeps 2

Premium Two Double Room

Sleeps 4

Premium King Room

Sleeps 2

Mobility Accessible Standard Queen Room With Roll In Shower

Sleeps 2

Mobility Accessible Premium Two Double Room With Bathtub

Sleeps 4

Mobility Accessible Two Double Room With Bathtub

Sleeps 4

Mobility Accessible Two Double Room With Shower

Sleeps 4

Two Double Suite

Sleeps 4

Deluxe Room, 2 Double Beds

Very good

33 sq m
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

23 sq m
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, 2 Bathrooms

Very good

28 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed

Excellent

33 sq m
Sleeps 2
1 King Bed

Oversized Deluxe Two Double Room

Sleeps 4

Oversized Deluxe King Room

Sleeps 2

Room, 1 Double Bed, Non Smoking

Very good

14 sq m
Sleeps 2
1 Double Bed

Premium Room - 2 Double Beds

Good

23 sq m
Sleeps 4
2 Double Beds

Premium Room - 1 King Bed

Very good

23 sq m
Sleeps 2
1 King Bed

Mobility Accessible One-Bedroom King Suite with Roll in Shower

Sleeps 2

Mobility Accessible Standard King Room With Roll In Shower

Sleeps 2

Premium Two Double Room With Two Bath

Sleeps 4

Two Double Room With Two Bathrooms

Sleeps 4

One Bedroom King Suite

Sleeps 2

Standard Double Room

Sleeps 2

Room, 1 King Bed, Non Smoking (Hip & Historic)

Very good

19 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Hot tub
Pet-friendly
Free WiFi

includes taxes & fees

25 Nov - 26 Nov

About this property

Palmer House a Hilton Hotel

Luxury hotel with full-service spa and 24-hour health club

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour health club, a bar/lounge and a conference centre are on-site. Housekeeping is available on request.

Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of Palmer House a Hilton Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features such as a full-service spa, an indoor pool and a restaurant.

Enjoy American cuisine while dining at Lockwood Lobby Bar
To-go breakfast served daily for a fee
Valet parking and self-parking available for a fee
Take a swim in the indoor pool
Indulge with body scrubs, manicures and pedicures or facials at the spa
Services include dry cleaning/laundry, a concierge and a porter
On-site recreation includes a 24-hour gym and bicycles to rent
Guests have great things to say about the location and the helpful staff
Just a 3-minute walk from Millennium Park and 5 minutes on foot from Art Institute of Chicago
Pets welcome for a fee

Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business centre, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Palmer House a Hilton Hotel. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast on weekdays from 6:30 AM and 11:00 AM.

Lockwood Lobby Bar – This lobby lounge specialises in American cuisine. Happy hour is offered.

Lockwood Express – This café serves breakfast, lunch and light fare. Open daily.

Lockwood Restaurant – This restaurant only serves breakfast. Open selected days.

Potter's Bar – This cocktail bar specialises in American cuisine. Open selected days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

Available in all rooms: Internet access (surcharge)

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Limo/town car service
Covered parking on site (USD 57 per night; includes in/out privileges)
Covered valet parking on site (USD 85 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Breakfast to-go available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Lockwood Express
Lockwood Lobby Bar
Lockwood Restaurant
Potter's Bar

Things to do

24-hour health club
Bicycle rentals
Full-service spa
Indoor pool
Shopping

Family friendly

Indoor pool
Laundry facilities
Refrigerator on request
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

77 meeting rooms
Business centre
Conference centre (130,000 square foot of space)
Coworking space

Full-service spa

12 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
16 accessible parking spaces
Braille/raised signage
Lift (122 centimetre wide door)
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

23 floors
Banquet hall
Built in 1873
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch TV with premium cable channels
Pay films
Video game console

Food and drink

Minibar
Refrigerator on request

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Hilton Honors mobile app before check-in

For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to December 31 2025 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Weight limit: 75 lb per pet

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 50.00 per stay.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 25 per accommodation, per night

The resort fee includes:

Additional inclusions
Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately USD 15 to 30 per person
Covered self-parking fee: USD 57 per night (in/out privileges)
Valet parking fee: USD 85 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Refrigerator fee: USD 40 per stay
Rollaway bed fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer

Hilton Palmer House

House Hilton

Palmer Hilton

Palmer Hilton House

Palmer House

Palmer House Hilton

Palmer House Hilton Chicago

Palmer House Hilton Hotel

Palmer House Hilton Hotel Chicago

Chicago Palmer House Hilton

Hilton Hotel Palmer

Palmer House Chicago

The Palmer House Hilton Hotel Chicago

The Palmer House Hilton

Palmer House A Hilton

Palmer House a Hilton Hotel Hotel

Palmer House a Hilton Hotel Chicago

Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Poor

Brendan

21 Aug 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Room very clean . However room has never been ready by check in time and room keys didn’t work and had to go up and down 12 floors multiple times to get into room

Stayed 1 night in Aug 2025

10/10 Excellent

Valeria I

21 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful unique hotel, friendly staff and quiet for people who need to rest!

Stayed 3 nights in Aug 2025

6/10 Okay

Kathryn Gregory

21 Aug 2025

Liked: Staff & service

Stayed 1 night in Aug 2025

6/10 Okay

Kathryn Gregory

Travelled with family, Business traveller

21 Aug 2025

Liked: Amenities

Disliked: Property conditions & facilities

I was pretty disappointed with my stay. In my opinion, this is not a 4-star hotel. While the lobby is stunning, it has more of a conference center feel than a luxury hotel atmosphere. When I first arrived, my room had red marker stains on the sheet and pillow, a torn lamp, peeling wallpaper, and a grimy bathroom floor. The carpet throughout feels especially unhygienic for a major city hotel, considering the heavy foot traffic. The staff did switch me to a new room, which I appreciated, but unfortunately it still carried the same run-down feel. Overall, the property is in need of significant updates if it wants to live up to its 4-star rating. I will most likely not stay here again.

Stayed 2 nights in Aug 2025

4/10 Poor

Gary T

21 Aug 2025

Liked: Property conditions & facilities

Disliked: Staff & service

Poor customer service. Overcharged my card on file, as they double charged my card for parking. They are aware but no resolution. It is challenging to find time to make multiple calls to resolve a mistake on their part.

Stayed 4 nights in Aug 2025

10/10 Excellent

Cesar

21 Aug 2025

Liked: Cleanliness

A+

Stayed 1 night in Aug 2025

10/10 Excellent

Harry

21 Aug 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

Hanadi, Bartlett

Travelled with family

21 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was great but we got charged for early check in and we are Hilton rewards members

Stayed 3 nights in Jul 2025

10/10 Excellent

Katherine

Travelled with family

21 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were great! Excellent hotel close to everything!

Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

20 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional Property with Great location to nany things

Stayed 6 nights in Aug 2025

8/10 Good

Carolyn

19 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

8/10 Good

Sherwin

Business traveller

19 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice clean room.

Stayed 2 nights in Aug 2025

10/10 Excellent

George

19 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2025

10/10 Excellent

Tara, Belgrade

Travelled with partner

18 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It’s a beautiful hotel with lovely staff. The beds were very comfy but the pillows have no neck support. We loved how close it was to Millennium park and how walkable the area was for finding dining options and seeing the sights. It’s only about one city block from the Art Institute and we got to walk by those beautiful lions every day. We did not try the restaurant but did have a drink at the Lockwood bar. The drinks were well balanced but it took forever to get drinks; I had to wait 15 minutes just to place my order at the bar with three bartenders. We didn’t see any waiters to help either.

Stayed 2 nights in Aug 2025

6/10 Okay

Alyssa

Travelled with family

18 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated rooms, tight bathrooms,

Stayed 1 night in Aug 2025

4/10 Poor

Eric, Kansas City

Travelled with partner

18 Aug 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Rooms were such a disappointment. Dirty. Damaged. Missing drawers hardware. Wallpaper coming off. Need improvement

Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Travelled with family

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel lobby, was amazing, the elevators are unique… but the rooms need to renovate, the drywall paper is coming apart in the whole room including the bathrooms, and housekeeping was the worse, never clean our room in 3 nights 4 days of stay. Very disappoint in that particular area. The rest was excellent, very nice hotel staff from the greeter thru the lobby employees !

Stayed 3 nights in Aug 2025

10/10 Excellent

Bryan

18 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

10/10 Excellent

Lirana

17 Aug 2025

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Amazing experience definitely I will comeback

Stayed 3 nights in Aug 2025

8/10 Good

Dean

Travelled with family

17 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a typical big city property. Lots of people, upper floors quiet

Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Travelled with group

17 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel within walking distance to great restaurants, shopping and sites. We had a wonderful weekend

Stayed 1 night in Aug 2025

10/10 Excellent

Christian

17 Aug 2025

Stayed 3 nights in Aug 2025

2/10 Terrible

Gregory

17 Aug 2025

Disliked: Staff & service

Stayed 1 night in Aug 2025

10/10 Excellent

Laura, Hartford

17 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Travelled with family

17 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

Palmer House a Hilton Hotel

Choose dates to view prices

Photo gallery for Palmer House a Hilton Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Mobility Accessible Standard King Room With Bathtub

Mobility Accessible Standard King Room With Bathtub

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Room, Accessible, Non Smoking (Roll-in Shower)

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Room, Accessible, Non Smoking (Roll-in Shower)

View all photos for Room (Parlor, No Bed)

Room (Parlor, No Bed)

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Room, Accessible, Bathtub

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

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Suite, 2 Double Beds, Non Smoking

View all photos for Room, Non Smoking (Roll-in Shower)

Room, Non Smoking (Roll-in Shower)

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Suite, Accessible, Non Smoking (Roll-in Shower)

View all photos for Premium 2 Double Mobility Accessible (Tub)

Premium 2 Double Mobility Accessible (Tub)

View all photos for Premium 2 Bed 2 Bath - 1 Room

Premium 2 Bed 2 Bath - 1 Room

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

View all photos for Deluxe Room - 1 King Bed

Deluxe Room - 1 King Bed

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Deluxe Room -1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

Suite, 2 Bedrooms, Non Smoking (Parlor)

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

View all photos for Standard Two Double Room

Standard Two Double Room

View all photos for Standard King Room

Standard King Room

View all photos for Premium Two Double Room

Premium Two Double Room

View all photos for Premium King Room

Premium King Room

View all photos for Mobility Accessible Standard Queen Room With Roll In Shower

Mobility Accessible Standard Queen Room With Roll In Shower

View all photos for Mobility Accessible Premium Two Double Room With Bathtub

Mobility Accessible Premium Two Double Room With Bathtub

View all photos for Mobility Accessible Two Double Room With Bathtub

Mobility Accessible Two Double Room With Bathtub

View all photos for Mobility Accessible Two Double Room With Shower

Mobility Accessible Two Double Room With Shower

View all photos for Two Double Suite

Two Double Suite

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium Room, 2 Double Beds, Accessible, Bathtub

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium Room, 2 Double Beds, 2 Bathrooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Oversized Deluxe Two Double Room

Oversized Deluxe Two Double Room

View all photos for Oversized Deluxe King Room

Oversized Deluxe King Room

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

View all photos for Premium Room - 2 Double Beds

Premium Room - 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium Room - 1 King Bed

View all photos for Mobility Accessible One-Bedroom King Suite with Roll in Shower