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Sofitel Chicago Magnificent Mile

Property class: 4.5
VIP Access

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Photo gallery for Sofitel Chicago Magnificent Mile

Restaurant
Property video
Exterior
Presidential Suite, 1 King Bed | Bathroom | Separate bathtub and shower, designer toiletries, hair dryer, bathrobes
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
20 E Chestnut St, Chicago, IL, 60611
  • Place, State Street
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, 2 Double Beds (Floors 6-32)

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds (Floors 6-32)

9.6 out of 10
Exceptional
(28 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Floors 6-10)

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed (Floors 6-10)

9.4 out of 10
Exceptional
(96 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Tub with Grab Bars

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible Tub with Grab Bars

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower and Accessible Tub

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Roll-in Shower and Accessible Tub

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Accessible Tub with Grab Bars

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Luxury Room, 1 King Bed, Accessible Tub with Grab Bars

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed, Accessible Tub

Premium bedding, in-room safe, individually decorated

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed, Accessible Tub

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed | Premium bedding, in-room safe, individually decorated

Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible Tub with Grab Bars

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible Tub with Grab Bars

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Bathtub Grab Bars

Superior Double Room, 2 Double Beds, Bathtub Grab Bars | Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds, Bathtub Grab Bars

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed (Floors 22-32)

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed (Floors 22-32)

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Floors 11-21)

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (Floors 11-21)

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

Premium bedding, in-room safe, individually decorated

Prestige Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated

Presidential Suite, 1 King Bed

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

Premium bedding, in-room safe, individually decorated

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sofitel Chicago Magnificent Mile

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Sofitel Chicago Magnificent Mile's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Michigan Avenue and a 1-minute drive from Chicago Riverwalk
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 85 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 32 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 85.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1917 out of 2391 reviews
Rating 8 - Good. 274 out of 2391 reviews
Rating 6 - Okay. 94 out of 2391 reviews
Rating 4 - Poor. 59 out of 2391 reviews
Rating 2 - Terrible. 47 out of 2391 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

anthony

Liked: Cleanliness, amenities, property conditions & facilities
It's always great. Only knocked it down since I didn't get to take a free sample of the soaps lol, they're always amazing. Will still be back
Stayed 1 night in Jan 2026

10/10 Excellent

Nick

Stayed 2 nights in Dec 2025

10/10 Excellent

michael, Zionsville

Stayed 1 night in Jan 2026

8/10 Good

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved the Prestige Junior Suite. The room was nice, spacious, with a great view and very clean. My guest and I enjoyed the bar area and the Staff was warm and welcoming. Great experience!
Stayed 1 night in Dec 2025

10/10 Excellent

Sargon

Stayed 4 nights in Jan 2026

10/10 Excellent

ShiTierria

Stayed 1 night in Dec 2025

8/10 Good

Camisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room just way to small
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Everything was wonderful as usual! Very clean room, wonderful front desk staff, and delicious breakfast. We’ll definitely continue to stay when we have the opportunity!
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The staff, the location, the appointments in the room, the bed, all top notch and the rates are relatively affordable for such a nice property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Melkon

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura, Mount Zion

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect!
Stayed 1 night in Jan 2026

10/10 Excellent

Ramon

Liked: Cleanliness, property conditions & facilities
Great stay very clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
This Sofitel is in one of the best locations for great dining, entertainment, and sightseeing. The staff were extremely courteous and accommodating. Any request was fulfilled immediately. I will definitely return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, amenities
Very nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

kolyo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Tonja

Stayed 1 night in Dec 2025

10/10 Excellent

Kari, Rockford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Only suggestion is some evening Lounge entertainment and a better dessert menu option in lounge.
Stayed 2 nights in Jan 2026

10/10 Excellent

Crystal

Stayed 1 night in Jan 2026

10/10 Excellent

Hillary

Stayed 1 night in Dec 2025

10/10 Excellent

Salil

Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas, Westlake

Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Christian, UNION

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious room with a view! Very clean. Staff was friendly and helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
From the doormen to the housekeeping staff - 10/10 experience. This hotel is top-notch.
Stayed 2 nights in Jan 2026