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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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Photo gallery for The Whitehall Hotel, BW Premier Collection

Bar (on property)
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
105 E Delaware Pl, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, State Street
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior King Room, Non Smoking

8.2 out of 10
Very good
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking (Living Room)

Single Room, 1 King Bed, Non Smoking (Living Room) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Single Room, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Suite, 1 King Bed, Non Smoking (Living Room;Presidential) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Single Room, 1 King Bed, Non Smoking (Living Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pinnacle King, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pinnacle King, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and concierge services.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with a safe and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy Asian cuisine while dining at Kirei
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Michigan Avenue and 8 minutes on foot from Lake Michigan
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness centre, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Kirei – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 58 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1928
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 58 per night (in/out privileges)
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2044 out of 3989 reviews
Rating 8 - Good. 962 out of 3989 reviews
Rating 6 - Okay. 567 out of 3989 reviews
Rating 4 - Poor. 252 out of 3989 reviews
Rating 2 - Terrible. 164 out of 3989 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Hassan

Business traveller
Disliked: Cleanliness, amenities
I was surprised that the hotel is not that clean , the room was not clean and smells , the curtains were kinda of broken and don’t close properly, so I had to wake up in the day light and not get enough sleep . It’s a very bad experience and I would never go there .
Stayed 4 nights in Dec 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Bathroom seemed unfinished… no racks for towels or washrooms, no shelves in shower for products, water was lukewarm at best.
Stayed 2 nights in Dec 2025

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, breakfast was good, room was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

6/10 Okay

John Moyers

Liked: Room comfort
Disliked: Property conditions & facilities
Rooms were nice. The hotel itself is outdated. Breakfast was not good. Hotel service was ok.
Stayed 4 nights in Dec 2025

6/10 Okay

Shibu

Travelled with family
The beds were not comfortable and the sheets had holes in them
Stayed 3 nights in Dec 2025

10/10 Excellent

BRITTANY

Stayed 3 nights in Dec 2025

6/10 Okay

Marcell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was OK. Upon check in we were notified Expedia oversold the King size bedrooms and we were left with only one option; a double bedroom instead. Room was nice, beds were comfortable. My only gripe is there was no full length mirrors in the room??
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was great! The staff at breakfast were the best.
Stayed 3 nights in Jan 2026

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Great location! Breakfast was good.
Stayed 1 night in Dec 2025

8/10 Good

Hiroshi, Northville

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is very good!
Stayed 1 night in Jan 2026

10/10 Excellent

jose

Stayed 5 nights in Dec 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always very pleasant and accommodating, the room is clean- could use some new lighting as it was a bit dingey. But overall we love staying at the Whitehall.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gina

Stayed 2 nights in Jan 2026

10/10 Excellent

Yaretsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing check in and out process straight forward and quick
Stayed 1 night in Dec 2025

8/10 Good

SANDRA

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, quiet and comfortable beds. Breakfast could have a little more healthier choices and variety but it was ok. The gym was my favorite, the best of any hotel I have been, complete with dumbbells and weight training machines not just treadmills.
Stayed 1 night in Oct 2025

10/10 Excellent

Iris

Stayed 1 night in Dec 2025

10/10 Excellent

Klaudia Kamila Ortiz

Stayed 3 nights in Dec 2025

10/10 Excellent

Furkan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was as it should be during our stay. The room and the bathroom were clean and well-maintained. However, there was one significant issue: the toilet was positioned very low to the ground. It was quite uncomfortable and difficult to use, especially in the mornings, because it felt way too close to the floor. Other than this specific plumbing/design issue, the hotel was fine
Stayed 6 nights in Dec 2025

2/10 Terrible

Ernesto

Stayed 1 night in Jan 2026

6/10 Okay

Dewinder

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very tired old hotel in every aspect, the rooms, the staff, the restaurant etc - needs much improvement
Stayed 7 nights in Nov 2025

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room and service was exactly as described.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joshua, Sturgeon Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Dec 2025

10/10 Excellent

jamie

Liked: Cleanliness, amenities, property conditions & facilities
First stay very nice quit awesome king bed wonderful desk tv very great location highly recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Mariya, Chicago

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice service, convenient location.
Stayed 8 nights in Dec 2025

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