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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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Photo gallery for The Whitehall Hotel, BW Premier Collection

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Meeting facility
Bar (on property)
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking available
  • Bar
  • Gym

Explore the area

View in a map
105 E Delaware Pl, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

Hotel with free breakfast, steps from Michigan Avenue
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a meeting room.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with a safe and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at Kirei
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Michigan Avenue and State Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness centre, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Kirei – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 56 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 56 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1729 out of 3569 reviews
Rating 8 - Good. 883 out of 3569 reviews
Rating 6 - Okay. 551 out of 3569 reviews
Rating 4 - Poor. 253 out of 3569 reviews
Rating 2 - Terrible. 153 out of 3569 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mari

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There wasn’t true valet parking through the hotel. There was no room service. Staff was great. Overall, stay was good
Stayed 1 night in May 2025

10/10 Excellent

Jose Antonio Cantu

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with great location near Miracle Mile
Stayed 3 nights in May 2025

8/10 Good

Teryn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, small and slow elevators, beds awesome, breakfast amazing, tight breakfast area,not lots of seating, would stay again though
Stayed 1 night in May 2025

10/10 Excellent

Shane, Ooltewah

Nice Quaint Hotel, great free breakfast, nice rooms in the heart of Chicago. Safe area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eleana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2025

8/10 Good

Rebecca

Liked: Property conditions & facilities
Property is dated but overall the place is nice. The entrance is weird, makes you feel like you are coming through the back. The registration desk is not labeled and easy to miss since half the time you walk by it no one is there. First room i had wasn't clean and the heater was making a horrible noise. Once moved up a floor the room was much cleaner and there heater was quiet. Rooms have refrigerators, they could use a "shared" microwave in the lobby.
Stayed 4 nights in May 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was wonderful. Location was perfect for access to downtown. Felicia was spot on throughout coordinating 2 rooms close to each other, early check-in availability and storing our luggage while we arrived early but wanted to spend some time exploring downtown. Easy walking access to many stores, restaurants and necessities. Excellent visit.
Stayed 2 nights in May 2025

6/10 Okay

Phylicia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was a good location. Water in shower had no pressure whatsoever and staff wasn’t very helpful or knowkeds
Stayed 4 nights in May 2025

6/10 Okay

Gerardo

Liked: Cleanliness, property conditions & facilities
Staff were great, area is excellent to explore. They offer complimentary breakfast that was really poorly organized.
Stayed 3 nights in May 2025

6/10 Okay

Michelet

Travelled with family and small children
It is in a very convenient location.
Stayed 3 nights in May 2025

6/10 Okay

Stephanie

Stayed 1 night in May 2025

2/10 Terrible

Mohamad, West Lafayette

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I've stayed here before and it was fine for the price. This time the service was really bad. I requested room cleaning several times but they didn't care to follow up and do it. The rooms are very old, not clean, and it seems that they do not fix anything. Not worth the price. Should be a one star motel.
Stayed 3 nights in May 2025

8/10 Good

PINPIN

Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and amazingly quiet.
Stayed 4 nights in May 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely old hotel in a perfect location to access the Magnificent Mile and lots of other great places. Minor issue with toilet clogged which was quicky resolved. Warm welcome and very nice staff.
Stayed 1 night in May 2025

10/10 Excellent

Jahmir

Stayed 1 night in May 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities
Front receptionist staff very helpful and nice. Hotel a little older but I had no issues as a solo traveler.
Stayed 2 nights in Apr 2025

8/10 Good

Holly

Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
No entiendo porque la gente de queja tanto, es muy buen hotel en comparación con precios de otros hoteles del área. El cuarto estuvo súper bien y el buffet de desayuno muy completo
Stayed 5 nights in May 2025

6/10 Okay

Aaron

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not worth the cost. It was comfortable for 2 nights but for the price, much better options available. The towels were all dirty, had to get new ones. The breakfast was subpar and the staff got annoyed when we asked for refills. The area was convenient, the room was a good enough size for 2 people, mattress was comfortable but the pillows were not. I would not stay here again for the price
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Stayed 1 night in May 2025

8/10 Good

Angela, Poole

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At this price point for this location there is very little available. Hotel is tired, but beds are comfortable and staff are helpful. Great location.
Stayed 2 nights in May 2025

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was very nice. Especially Alison the hotel desk clerk who check us in. Very sweet, and personalble. Breakfast there is very good, also the are is great to get to Magnificient Mile, and Riverwalk.
Stayed 2 nights in May 2025

2/10 Terrible

Quynh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BED BUGS FOUND IN OUR ROOM!!! STAY AWAY!!! We stayed here 3 nights and after 1st night both my husband and I got multiple bug bites on our bodies. We even found a live bug on our pillow. When talking to the receptionist, he could see the bite marks visible on my neck/face/arm, yet the only thing they could do was to move us to another room. No compensation whatsoever. They told me they need to “launch an investigation to figure out if the room indeed has bed bug” before they could give me any compensation. Really? We found a bug moving on our pillow and the guy coming in to check our complaint saw that bug on our pillow as well??!? Room is run down, very basic features. Not even a free bottle of water in our room. Overall a terrible experience AND WE PAID $600/3 nights. Price isn’t cheap but the quality is very sup par. DO NOT STAY HERE!
Stayed 3 nights in May 2025

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