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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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Photo gallery for The Whitehall Hotel, BW Premier Collection

Bar (on property)
Exterior
Lobby
Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
105 E Delaware Pl, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, State Street
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Suite, 1 King Bed, Non Smoking (Living Room;Presidential) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Whitehall Hotel, BW Premier Collection

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with a safe and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy Asian cuisine while dining at Kirei
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Michigan Avenue and State Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 5 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness centre, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Kirei – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 58 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1928
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 58 per night (in/out privileges)
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall

Whitehall Chicago

Whitehall Hotel

Whitehall Hotel Chicago

The Whitehall Hotel

The Whitehall Hotel, BW Premier Collection Hotel

The Whitehall Hotel, BW Premier Collection Chicago

The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2047 out of 3934 reviews
Rating 8 - Good. 944 out of 3934 reviews
Rating 6 - Okay. 552 out of 3934 reviews
Rating 4 - Poor. 235 out of 3934 reviews
Rating 2 - Terrible. 156 out of 3934 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Stephanie

I was in bed asleep and another guest was accidentally given the same room and walked in. I called the front desk and they admitted they had given the room to another guest
Stayed 1 night in Feb 2026

6/10 Okay

Agnes

Liked: Cleanliness, amenities, property conditions & facilities
Loud neighbors trying to get into our room because they didn’t know where the extra door led to and had loud music all night
Stayed 2 nights in Feb 2026

10/10 Excellent

Audrey

Stayed 1 night in Feb 2026

4/10 Poor

Mark

Stayed 1 night in Feb 2026

4/10 Poor

Camille

there was no warm water for shower so that was veryyyy difficult as it was a cold few days!
Stayed 2 nights in Feb 2026

10/10 Excellent

NaCassia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay and excellent breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
great boutique hotel! will definitely return
Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean great location
Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room was good but the TV connection poor
Stayed 1 night in Feb 2026

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff. Location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Es tercera vez que voy a este hotel y me gusta apenas me entero que hay desayuno la muchacha que nos registro no dijo del desayuno y las primeras veces nadie dijo nada pero si me gusto mucho el desayuno gracias
Stayed 1 night in Feb 2026

10/10 Excellent

Denzel

Stayed 2 nights in Feb 2026

4/10 Poor

Montroy

Liked: Cleanliness
Disliked: Property conditions & facilities
To make a long story short, I checked in, the room was 64 degrees. I set it to 74 and left for dinner. Came back late, the room was 67 degrees and the AC was blowing cold air. Rather than deal with maintenance or moving my stuff to another room, I looked for a blanket in the closet. Nope. Why have blankets in a room while Chicago's winter is 20 degrees out? It's not like people want to be warm or anything. So, I put my winter coat on the bed, spread out like a quilt, and slept under it. Got up in the morning, thermostat was at 66 degrees. Quickest shower I've ever taken, and got the hell out. Two stars for location and price. Have stayed here before, but in summer, and didn't know how far the mighty had fallen. Good luck.
Stayed 1 night in Feb 2026

10/10 Excellent

Javed

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean with great views on 16th floor of the city. Only complaint: room was a bit dark with less lighting than to my liking. But overall, great hotel.
Stayed 4 nights in Feb 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, good breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Lorena

Stayed 1 night in Jan 2026

6/10 Okay

JOSE VENTURA, Naucalpan

Liked: Cleanliness
The heating didn't work properly and never reached the desired temperature. The shower mirror defroster was useless; it never managed to defog the mirror. The magnifying mirror wouldn't stay upright; the wall mount was damaged. The light switch in the room didn't work. I believe any room in this condition could be considered substandard, even if everything else was fine, especially considering it's a prestigious hotel. The shampoo and body wash bottles were empty.
Stayed 3 nights in Feb 2026

10/10 Excellent

Hassan

Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 1 night in Feb 2026

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed this hotel! Not only did I love the vintage feel, but the food was good, the front desk was kind and the hotel had a good location. Would definitely return.
Stayed 1 night in Jan 2026

4/10 Poor

Ray

I was not informed of the parking fee and ceiling paint was falling doing a shower. I have pictures to send, I need an email address to forward the pictures.
Stayed 1 night in Feb 2026

10/10 Excellent

Juan Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point stuff, room ,
Stayed 3 nights in Feb 2026

10/10 Excellent

Celeste, Chicago

Stayed 2 nights in Feb 2026

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was fast, staff was friendly, the room was clean, and the breakfast was good.
Stayed 1 night in Feb 2026

2/10 Terrible

JOSEPH

Travelled with group
Liked: Cleanliness, property conditions & facilities
My one star is based on the most disgusting behavior by the desk person on duty. He refused to give his name, I’ll describe him, if you go there and encounter him, beware. He is nasty and vile as they come. Tall, black, wears a turban. Dry unfriendly personality. No customer service skills. I extended a weekend an additional week for a friend. While waiting in the lobby for me he asked the nameless person at the desk if he would dispose of an empty soda can for him and placed it on the counter. Nameless instead , picked up the can walked into the lobby and left it on the only chair in there. As he walked off he said, “I hate white people” then proceeded to involve other guests with his version of facts. My friend took this up with the female supervisor on duty. When I arrived my friend was sharing what happened, nameless was at the counter with two customers, shouted, “I heard what you called me, you called me the N word” In shock we tried to defend ourselves and asked for the supervisor/ manager. Neither was available. This Nameless lowlife played the race card on a guest so he could manipulate hotel policy to his advantage. Because we were upset and asking to speak to his higher up, he called the police and LIED to the police in front of us. Then lied to the police again when they arrive. He claimed we used derogatory statements and were causing a disturbance. He cancelled our booking and the police escorted us out. That was his get back. Do not recommend!
Stayed 2 nights in Feb 2026

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