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Crowne Plaza Cleveland Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Exterior
Bar (on property)
Breakfast, lunch, dinner served; Italian cuisine
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Gym
  • Room service

Explore the area

View in a map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Southwest General Health Center
    ‪11 min walk‬
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(38 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Balcony

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Cleveland Airport by IHG

Suburban hotel with free airport shuttle and free local area shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site.
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Cleveland Airport by IHG. During your stay, you'll be within walking distance of Southwest General Health Center. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine while dining at Tavolo 72
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym and a sauna
  • 13 minutes on foot from Southwest General Health Center and a 3-minute drive from Baldwin Wallace College
  • Free airport and local-area shuttle service
Crowne Plaza Cleveland Airport by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport by IHG. An area shuttle within 5 mi and A roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Tavolo 72 – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Cleveland Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 354 out of 1006 reviews
Rating 8 - Good. 255 out of 1006 reviews
Rating 6 - Okay. 143 out of 1006 reviews
Rating 4 - Poor. 122 out of 1006 reviews
Rating 2 - Terrible. 132 out of 1006 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

ashley

Liked: Cleanliness, staff & service, room comfort
The pool was closed which was the only reason we booked the hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was shut down my entire stay! Staff was rude about it kept giving the run around. Sad kid who didn’t get to swim after softball tournaments!
Stayed 1 night in May 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Only one elevator worked. Pool was closed the whole time. Air conditioning in room was very loud when running
Stayed 1 night in Jun 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was decent.
Stayed 1 night in Feb 2025

4/10 Poor

Ray

Disliked: Cleanliness, property conditions & facilities
Furniture in the room had stains and the desk chair has no padding. How is this ok? Save your money.
Stayed 2 nights in May 2025

8/10 Good

Tonette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. The location was great. Plenty of restaurants and gas stations around the area.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

10/10 Excellent

margie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Shawn at the front desk was exceptional. He was very attentive and helpful.
Stayed 1 night in May 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the advertising on the website show different look of the property and is not
Stayed 1 night in May 2025

10/10 Excellent

Jose, Aventura

Liked: Cleanliness, staff & service
Average aging place, need some love but covered my bases.
Stayed 1 night in May 2025

4/10 Poor

Rajkumar

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and bed had fungus smell , the breakfast quality was not good
Stayed 1 night in May 2025

2/10 Terrible

Takeshi

Stayed 1 night in May 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

6/10 Okay

Mohammad Nasser

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
.
Stayed 2 nights in May 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible old run down hotel with two elevators down.
Stayed 3 nights in May 2025

6/10 Okay

ADRIENNE

Travelled with partner
Liked: Staff & service
The inconvenience was it was only one elevator working the whole weekend.
Stayed 2 nights in May 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff
Stayed 1 night in May 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tuuguu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good smell. Good price too
Stayed 1 night in May 2025

10/10 Excellent

lindsey

Stayed 1 night in May 2025

8/10 Good

Samuel, Cleveland

Liked: Cleanliness, amenities, property conditions & facilities
During check in the front desk person was at the end of her shift and refused to check us in. Waited 29 minutes for the next person.
Stayed 2 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
The room was very nice but there was no water for the coffee machine, the ice maker on this floor did not work and there was no soap in the body wash dispenser.
Stayed 1 night in May 2025

10/10 Excellent

Christina

Stayed 3 nights in May 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025