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Mercure Hotel Köln Belfortstraße

4.0 star property

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Photo gallery for Mercure Hotel Köln Belfortstraße

Daily buffet breakfast for a fee
Fitness facility
Apartment, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk
A modern hotel building with a prominent 'Mercure Hotel' sign, a parking area, and a well-lit entrance.
Standard Twin Room, Annex Building | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Belfortstrasse 9, Cologne, NW, 50668
  • Place, Cologne Zoo
    ‪11 min walk‬
  • Place, Musical Dome
    ‪15 min walk‬
  • Place, Cologne Cathedral
    ‪18 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Annex Building

Standard Twin Room, Annex Building | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Twin Room, Annex Building

8.6 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 Single Bed, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Apartment, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Hotel Köln Belfortstraße

A full-service spa, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, spa services and a business centre. Housekeeping is available on request.
Mercure Hotel Köln Belfortstraße offers 128 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature Select Comfort mattresses. LED televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Köln Belfortstraße. During your stay, you're just a quick walk from Rhine. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Cologne Cable Car and Cologne Zoo
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Hotel Köln Belfortstraße offers its guests a full-service spa, an indoor pool, and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Mercure Hotel Köln Belfortstraße. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 24 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 25 for children

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - August 2015
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 22 December and 28 December.

Access methods

Staffed front desk

Pets

  • Pets: EUR 17.85 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 42 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 17.85 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 42 per night
  • Spa fee: EUR 4 per person per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Mercure Hotel Köln Belfortstraße Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 240 out of 706 reviews
Rating 8 - Good. 295 out of 706 reviews
Rating 6 - Okay. 117 out of 706 reviews
Rating 4 - Poor. 40 out of 706 reviews
Rating 2 - Terrible. 14 out of 706 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Lovely warm pool, kind and helpful staff.nice and clean room 💓
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Duco Wiebe

Liked: Cleanliness, amenities, property conditions & facilities
Good service and great breakfast. We stayed in a apartment and it was spacious and comfortable.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Johannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and friendly staff!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and only about 15-20 minutes walk from Köln city centre, so quieter
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Kraythen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in quiet neighborhood. Convenient for us to visit our daughter who lives nearby. Good value for money.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koln stop.

Great breakfast each morning. Our apartment was great.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Golan Security

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place near the old town
Stayed 1 night in Aug 2024
Verified

8/10 Good

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good hotel for work...
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break

Great stay. Hotel was walking distance from city but away from hustle and bustle.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern, great breakfast!

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Maurits

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was updated recently. Nice rooms with comfortable beds and an excellent breakfast
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Football trip

Hotel was a good 15/30 minute walk from the Old Town. Swimming pool was good, but unheard. There was no housekeeping during our three days there but that was not a problem
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alastair Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location, facilities and staff. Family friendly. We had a great time!
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable and contemporary hotel

A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent, staff were extremely brilliant and helpful.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

👍

Clean comfortable good price good location
Stayed 1 night in May 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlente
Stayed 2 nights in Dec 2024