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Windsor Hotel

3.0 star property

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Photo gallery for Windsor Hotel

Family Room | Select Comfort beds, in-room safe, desk, soundproofing
Property amenity
Reception
Economy Single Room (Souterrain) | Bathroom | Shower, hair dryer, towels
Economy Double Room (Souterrain) | Bathroom | Shower, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Room service

Explore the area

View in a map
Von-Werth-Straße 36-38, Cologne, NW, 50670
  • Place, MediaPark
    ‪3 min walk‬
  • Place, Friesenplatz
    ‪8 min walk‬
  • Place, Cologne Cathedral
    ‪18 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪57 min drive‬

Room options

View all photos for Double Room

Double Room | Select Comfort beds, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | Select Comfort beds, in-room safe, desk, soundproofing

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Select Comfort beds, in-room safe, desk, soundproofing

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Single Room

Comfort Single Room | Select Comfort beds, in-room safe, desk, soundproofing

Comfort Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Select Comfort beds, in-room safe, desk, soundproofing

Comfort Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Select Comfort beds, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Economy Single Room (Souterrain)

Economy Single Room (Souterrain) | Select Comfort beds, in-room safe, desk, soundproofing

Economy Single Room (Souterrain)

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room (Souterrain)

Economy Double Room (Souterrain) | Select Comfort beds, in-room safe, desk, soundproofing

Economy Double Room (Souterrain)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Windsor Hotel

Self parking, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Windsor Hotel offers 29 accommodations with a safe and free newspapers. Beds feature Select Comfort mattresses. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Windsor Hotel, you're just a quick walk from MediaPark. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Just a 4-minute walk from MediaPark and a 2-minute drive from Cologne Cathedral
  • Pets welcome for a fee (restrictions apply)
Windsor Hotel offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Windsor Hotel also features laundry facilities, dry cleaning/laundry services, and express check-in. For a fee, parking is available.

This 3-star Cologne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day)
  • Street parking available
  • Parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.50 per person

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Self-parking fee: EUR 12.00 per day
  • Nearby parking fee: EUR 12 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number DE241146781, Hotel Windsor, Von-Werth-Str 36-38, 02219937860, Jing Lou
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Windsor Cologne

Windsor Hotel Cologne

Windsor Hotel Hotel

Windsor Hotel Cologne

Windsor Hotel Hotel Cologne

Windsor Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 92 out of 305 reviews
Rating 8 - Good. 143 out of 305 reviews
Rating 6 - Okay. 50 out of 305 reviews
Rating 4 - Poor. 13 out of 305 reviews
Rating 2 - Terrible. 7 out of 305 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Home from home, perfect location and excellent breakfast
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Raffaella

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Vintage room vibes. Breakfast was good with varied options. Nice staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Simone

Great hotel for our few days in Cologne. Very friendly & helpful staff. Walking distance to main train station & Dom. Coffee delicious. Most importantly great water pressure in shower & comfortable beds!!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were friendly and helpful. The room was very nice. The breakfast buffet was great.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Hidekichi

Good breakfast
Stayed 1 night in May 2023
Verified

8/10 Good

clive

Liked: Cleanliness, staff & service

A good Hotel in a interesting location.

Overall I think this can be classed as a Good Hotel. It is old style German a tad dated but actually reasonable value for money.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Msrgaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Breakfast

The best part of the stay was the fabulous breakfast with a real coffee pot at the table and a lot of food choices. It was reasonable walking distance to Rhine river and cathedral.
Stayed 1 night in Mar 2024
Verified

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Option

Older hotel but in good condition, clean and functional. Works for a short break.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Mark N Britney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Cologne 6.2.25. Got the 4-bed family room. Plenty of space for us all. Very roomy, clean and comfortable. The lift is small and stairs are steep, no big deal. Dinner recommendation was on point! Only down side is trying to find parking to check in. The parking garage is half a block away and once accessed super easy. Totally recommend staying here!
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Dale

Disliked: Amenities
Close to train, dirty neighborhood. No coffee service or hot pot, and no coffee available in dining room unless you purchase full breakfast. Bed was ok, pillows consisted of a comforter folded into a pillowcase
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
0
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice and quite clean and well-appointed. Like many small European hotels, there is not A/C, which is sort of okay - if you can sleep with street noise. The street quiets down but the adjacent large throughway on Hansening becomes very busy quite early. The hotel is very convenient to many places and the staff is helpful. Our main issue was with the Wifi, which did not reach very well to our floor. In order to look up local things or even request Uber, I found I had to go down to the lobby and stay there while doing so.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Peter

Disliked: Property conditions & facilities

God, hvis du bare skal bruge en seng

Et under middel hotel, ifm messebesøg. Centralt uden at være centralt. Slidt og nusset. Morgenmaden.... arghh
Stayed 2 nights in May 2025
Verified

6/10 Okay

Rümeysa

Liked: Staff & service
War für den Preis in Ordnung. Wirkt auf den ersten Blick edel aber hier und da Renovierungsbedarf
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
Frühstück war sehr gut. Das Zimmer sauber und total Ok. Paar Altlasten sind vorhanden, aber das gehört zu älteren Gebäuden dazu. Nix falsch gemacht.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Betagtes Gebäude, aber noch in Ordnung

Die Besten Jahre hat es hinter sich (Aufzugs-Einbaudatum1961). Die Berteiber sind insgesamt bemüht, Service zu bieten.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Es wird Name und Preis nur bedingt gerecht.

Hätte etwas mehr für desen Namen und Preis bieten können, das Spannbettuch zu klein für die Matratze (Man lag morgens auf der blanken Matratze), das WLAN nur bedingt stark genug für die 3. Etage, Frühstück war in Ordnung, dennoch sehr wenig Auswahl. Dusche undicht und klein. Das Licht an der Aussenfassade vom Hotel schien direkt ins Fenster, Vorhänge nicht dicht genug gewesen.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização próxima ao metrô. Hotel limpo, atendentes muito atenciosos, quarto confortável. O café da manhã é excelente! Recomendo! Ficaria novamente.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Georg

Liked: Cleanliness, staff & service
Hotel nicht mehr ganz neu, aber für eine Nacht und den Preis hervorragend.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir kommen wieder

Wir haben uns ein Dreier-Zimmer geteilt. Das Zimmer war sehr groß und gut ausgestattet. Da das Zimmer im Keller war, roch es leicht muffig, was aber egal war da man die Türe zum Innenhof auflassen konnte. Für drei Personen war das Zimmer absolut top.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Marigona

Liked: Staff & service
Zentrale Lage, Preis-Leistung Top, nur während dem Aufenthalt gab es eine Baustelle
Stayed 1 night in Jun 2024
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities
Ich hatte ein kleines Zimmer für 1 Person unter dem Dach. Sehr süß und sauber. Leider roch es etwas nach Schimmel, sichtbar war nichts. Ich gehe davon aus, dass es von den Dachbalken kommt, da das Gebäude schon sehr in die Jahre gekommen ist. Leider waren gelbe Ablagerungen am Duschwannenrand deutlich sichtbar. Mit etwas Chlorreiniger wäre das schnell behoben. Da sieht man, das die Putzkräfte nur wenig Zeit haben ein Zimmer zu reinigen, dann fällt sowas unter den Tisch. Das Frühstück war auch nicht gerade üppig, aber zu einem akzeptablen Preis. Zusammengefasst ein angenehmer Aufenthalt für 2 Nächte.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Edwige

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel dans son jus.. Petit dejeuner sans vienoiseries Le parking payant trop cher alors qu'il faut rendre le pass a la reception apres avoir garé sa voiture puis le redemander pour la sortir. Salle de bain petite... ascenseur petit Porte douche déboutée Personnel accueillant , lieux propre. Bonne nuit malgré tout sur bonne literies
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Robert

Disliked: Staff & service, room comfort
Zimmer in Ordnung aber meinem Wunsch nach einem ruhigen Zimmer wurde Rechnung getragen durch ein lautes Zimmer an der Durchgangsstraße. Also werde ich das Hotel nicht noch einmal buchen.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Samir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager sehr unfreundlich. Reste personal war super. Kein warmes Wasser im Bad. Zimmer zu kalt, Heizung funktioniert nicht. Für Familie mit Kindern nicht geeignet.
Stayed 4 nights in Nov 2023