Fairfield Inn & Suites Columbus Polaris

2.5 star property

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Photo gallery for Fairfield Inn & Suites Columbus Polaris

Lobby lounge
Property amenity
Indoor pool
Free daily buffet breakfast
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

View in a map
9000 Worthington Rd, Westerville, OH, 43082
  • Magic Mountain Fun Center
    ‪17 min walk‬
  • Polaris Fashion Place
    ‪19 min walk‬
  • Easton Town Center
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.4 out of 10
Very good
(43 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Fairfield Inn & Suites Columbus Polaris

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and concierge services are on-site. Housekeeping is available on request.
Fairfield Inn & Suites Columbus Polaris offers 125 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn & Suites Columbus Polaris. During your stay, you'll be within walking distance of Magic Mountain Fun Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Magic Mountain Fun Center and a few minutes from Polaris Fashion Place
Fairfield Inn & Suites Columbus Polaris offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1604 square feet (149 square metres) and includes conference space. The business-friendly Fairfield Inn & Suites Columbus Polaris also features coffee/tea in common area, concierge services, and a fireplace in the lobby. Free self parking is available. The property offers extended parking privileges.

This Art Deco Westerville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,604 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 12 May 2025 to 28 August 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Columbus Fairfield Inn
Fairfield Inn Columbus
Fairfield Inn Columbus Polaris
Fairfield Inn Polaris
Fairfield Inn Polaris Hotel
Fairfield Inn Polaris Hotel Columbus
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn & Suites Columbus Polaris Westerville, Ohio
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn Columbus Polaris Hotel Westerville
Fairfield Inn Columbus Polaris Hotel
Fairfield Inn Columbus Polaris Westerville
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Westerville
Fairfield Inn Suites Columbus Polaris
Fairfield Columbus Polaris
Fairfield Inn Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Hotel
Fairfield Inn & Suites Columbus Polaris Westerville
Fairfield Inn & Suites Columbus Polaris Hotel Westerville

Fairfield Inn & Suites Columbus Polaris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1005 reviews
Rating 8 - Good. 269 out of 1005 reviews
Rating 6 - Okay. 90 out of 1005 reviews
Rating 4 - Poor. 46 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

FREDERIC

Stayed 1 night in May 2025

10/10 Excellent

Marek

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Fair, but not "really nice".

Lobby and desk staff were friendly, helpful, and prompt. The room was somewhat fair, but little things were off: light bulbs burned out, grout dirty, lamps unplugged & lampshades very crooked, areas around the door frames needed vacuumed or painted. We had 2 guests, but 1 washcloth and two towels. There were no extra blankets if we were. chilled. The curtains did not cover the windows so the street light shone all night. There's also two small lights on the smoke detextor that flash bright green every second across from the bed. The breakfast staff seemed overwhelmed and emotional, though things appeared to be reasonably alright. The whirlpool is empty, but the small pool with clean and very comfortably warm. Area around the hotel is safe and there are many restaurants. Its surrounded by office space and retail. Very suburbia.
Stayed 1 night in May 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was the best part of the stay. The water was bath water warm and fabulous!! The room was not so great. It had not been well cleaned/prepared for our visit. For example, I found a whlipped cream cap by the tv, the toilet seat was up (as opposed to having a wrapper around the seat indicating cleanliness) and none of the trash cans had liners. The staff was nice and breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and the staff was very friendly
Stayed 3 nights in Apr 2025

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was friendly. Room was nice & spacious. Good breakfast.
Stayed 1 night in Apr 2025

2/10 Terrible

Rebecca

Stayed 1 night in Apr 2025

2/10 Terrible

Xiaobei

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
they double charged me for the stay at the hotel eventhough i paid by expedia. terrible experience.
Stayed 1 night in Apr 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness
Was a s expected
Stayed 1 night in Mar 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff was friendly. My husband was disappointed that the gym was not open (being renovated) but the kids were still able to use the pool so that was good. Breakfast was included which was nice with lots of options for everyone. Overall, I would recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian, Eastlake

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Nice area with many amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

CURTIS, COPLEY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could hear traffic outside my window that kept me up.
Stayed 1 night in Feb 2025

10/10 Excellent

Ovidilio

Stayed 2 nights in Feb 2025

6/10 Okay

Rebekah

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but hot tub was down

Hot tub was not working (the teason we picked this hotel). Pool was luke warm, which was fine with us. Room was clean. Breakfast decent.
Stayed 1 night in Feb 2025

2/10 Terrible

Heather

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

BETH

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Rooms are dated

One of the tv's in our suite didn't work. The rooms are dated . They only had one elevator working. There was a ceiling leaking in front of a room on our floor. There was not enough variety for the breakfast. Despite all those things our room served its purpose for a 1 night stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Levi

Stayed 2 nights in Feb 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. The tv needed to be set up for use
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge, Cross lanes

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around good experience

Best sleep of my trip. The key cards stopped working at midnight on New Year's Eve, so staff had to personally unlock doors for every room as needed. Kudos to them for hanging in there. Breakfast was standard free breakfast. Convenient for family we were visiting.
Stayed 1 night in Dec 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024