4/10 Poor
Clayton
Travelled with partner
12 Aug 2025
Disliked: Property conditions & facilities
This property got an overall Expedia customer rating of 6.2. At first I thought the rating was a little harsh. It is a very old hotel. The room was average with a comfortable bed. The TV was very small, maybe 20”.
The bath tub had several patches in the bottom, no big deal. When we got there we were greeted by the manager who told us he ran many of the hotels that the company owned. Everything was ok until we checked out. We decided to eat breakfast in their restaurant. Both my wife and I ordered omelets. It took 40 minutes to get our food. One other couple got their food and said they did not want it and left.The menu said omelets came with hash browns and toast. We did not get our hash browns. It was obvious the cook and server did not know their own menu, when the server argued with another group of patrons that ordered omelets. The server told them they did not order hash browns. I got a menu from the counter and showed it the server. I can overlook all of this so far. But when I asked about a restroom in the lobby, I was told it was down a set of stairs in the basement. The walls were all missing paint. The two urinals were out of service and wrapped in plastic bags. There was a basket in each stall. All three were over filled with used toilet paper, rolls, and paper wrapping. When I say they were over flowing I mean there was large piles next to the toilets. It was obvious that they were not emptied in quite a long time. The bathroom was disgusting.
Clayton
Stayed 1 night in Aug 2025
