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Hotel Santiago de Compostella Suites

3.5 star property

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Photo gallery for Hotel Santiago de Compostella Suites

Restaurant
Exterior
Luxury Suite | Private kitchen | Fridge
Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Avenida de las Américas 29-147, y Gran Colombia, Cuenca
  • Place, Mall del Rio
    ‪8 min drive‬
  • Place, Mirador de Turi
    ‪10 min drive‬
  • Place, Alejandro Serrano Aguilar Stadium
    ‪11 min drive‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪23 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Queen Room

Queen Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Queen Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Quadruple Room

  • 96 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Triple Room

Traditional Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Traditional Triple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Interior
Casa de las Rosas
Cuenca Historic Center
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, 191 reviews
The price is €21
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About this property

Hotel Santiago de Compostella Suites

Along with a full-service spa, this hotel has a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hotel Santiago de Compostella Suites offers 25 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. The spa is open daily.
During your stay at Hotel Santiago de Compostella Suites, you'll be close to Galeria FVega. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Indulge with massages, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Galeria FVega and a few minutes from Pista De Bicicross Bmx Cuenca
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Santiago de Compostella Suites offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Santiago de Compostella Suites. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Beaux Arts Cuenca hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 10 AM.
Rua Restaurant – On-site delicatessen.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rua Restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Living room
  • Refrigerator on request
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat

More

  • 2 buildings
  • 3 floors
  • Beaux Arts architecture
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (one way)
  • Pet fee: USD 15 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Santiago Compostella Hotel Cuenca
Santiago Compostella Cuenca
Santiago de Compostella
Santiago De Compostella Suites
Hotel Santiago de Compostella Suites Hotel
Hotel Santiago de Compostella Suites Cuenca
Hotel Santiago de Compostella Suites Hotel Cuenca

Hotel Santiago de Compostella Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 50 reviews
Rating 8 - Good. 14 out of 50 reviews
Rating 6 - Okay. 4 out of 50 reviews
Rating 4 - Poor. 8 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe, clean.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay!

The hotel was amazing! Just a beautiful stay. I stayed with my fiancé in the delux suite and it was so worth it! Jacuzzi was incredible! Service was excellent. Didn't really like the breakfast offered but everyone's option is different on that! Overall 5 star stay in Cuenca Ecuador
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Zdzislaw

Liked: Cleanliness
There was no hot water in the room and noisy at night because very busy street next to the hotel.Room was clean and service ok.Restaurant next to the hotel not very good.Good thing supermarket was almost across the street from the hotel.
Stayed 5 nights in Feb 2023
Verified

4/10 Poor

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

This hotel is nice enough and the bed was comfortable. The room was on the front facing a busy street-noisy. I was assured that I had a room "on this floor" but I had to climb many steps to get to it. Breakfast was down two levels which I could not manage. My pet was accommodated but I did pay extra - which was fine.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Daniela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, muy ruidoso, sin luz natural en algunas de sus habitaciones, sin secadora o accesorios de aseo, desayuno malo con poca variedad y pan de molde.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Israel

Liked: Staff & service, property conditions & facilities, room comfort
Fue bueno pero por momentos me cambiaban los precios, una recepcionista me vendia mas economica y otra mas costoso
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpio , si volvería .
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Ubicación buena, pero junto a una avenida transitada por cuanto se escuchan bocinas. Falta de mantenimiento en las instalaciones, una cajonera se fue al piso, la colcha vieja.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Amenities
Staff walking on noisy floor all night long.
Stayed 1 night in Feb 2022
Verified

4/10 Poor

roberto

Disliked: Staff & service, property conditions & facilities, room comfort

no amerita la relación precio/calidad

La verdad no es un buen hotel. La relación precio/calidad no amerita. Las camas pequeñas almohadas incómodas. La señal WIFI NUNCA valió. El hotel tiene 3 pisos y no hay ascensor siendo Cuenca una ciudad de altura, no es amigable para personas mayores o con discapacidad. El desayuno más que básico. Le pongo 4/10 al hotel. No volvería.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in disrepair and falling apart. Mole on the walls, electricity cables hanging out, furniture was damaged, garbage outside looked like it had been there for days, exercise room was flooded, wood room flooring warped and missing. Restaurant on property closed and tables and chairs out in the hallway. Expedia should remove this property from its listings.
Stayed 8 nights in Jan 2020
Verified

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel. The room is completely dirty and moisture with no air conditioning or heat. No elevator, Dirty blankets and bathrooms. Food has no taste, had to reserved another room from a different hotel; despite that, the hotel manager refuse to give my money back for the no day stay in the dirty hotel.
Stayed 6 nights in Nov 2019
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Location is great. No heather. The weather was cold (low 50’s).
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo tranquilo, algo de mantenimiento y todo sería perfecto
Stayed 1 night in Jul 2019
Verified

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bien, pero problemas en el abastecimiento de comida para el desayuno.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Mayra Davila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio, el administrador y el personal muy amable, el lugar es nuevo, las habitaciones modernas y lindas
Stayed 3 nights in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No me gusto el lugar los asientos del sofa eran viejo cuartiados en el baño no habia ni papel, la ducha se cayo la puerta que lo sostenia
Stayed 1 night in May 2019
Verified

10/10 Excellent

Maria jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Un lugar excelente muy cómodo y muy buena atencion
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, room comfort

Un hotel acorde

El hotel es acorde al precio que se paga, lo único desagradable fue que me asignaron una habitación que queda al lado de la recepción y las paredes no tienen aislamiento acústico, no pudimos descansar con tranquilidad por el constante sonido del teléfono y de la gente transitando por el área.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones comodas y limpias
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Carmen

Liked: Cleanliness, room comfort
Disliked: Staff & service
MI HABITACION MUY RUIDOSA SE SENTIA Y OIA LA ENTRADA DE TODOS LOS HUESPEDES DE MADRUGADA Y MUY TEMPRANO EN LA MAÑANA LAS CONVERSACIONES Y RISAS DE LA RECEPCIONISTA CON OTROS EMPLEADOS . LAMENTABLEMENTE NO PUDE DORMIR LA PRIMERA NOCHE Y TUVE QUE PEDIR CAMBIO DE HABITACION. EL DESAYUNO ES HORRIBLE, EL PAN GUARDADO Y DURO, EL JUGO CON DEMASIADA AZUCAR Y LOS HUEVOS FRIOS. LA VERDAD NO FUE LA MEJOR EXPERIENCIA NO RECOMENDARIA NI VOLVERIA AL HOTEL, PESE A QUE LOS EMPLEADOS FUERON MUY AMABLES. LA TELEVISION DE MI SEGUNDA HABITACION NO TENIA EL CONTROL DE TV POR LO QUE NO SE PODIA BAJAR EL VOLUMEN QUE ESTABA MUY ALTO.
Stayed 2 nights in Feb 2019