2/10 Terrible
Kiara
9 Aug 2025
I waited 2 hours to check into my room. I finally checked in at around 2:26. I entered my room at 2:28 and before the door could close behind me I saw a roach by the front door. I immediately headed back to the front desk to complain and request a refund. The front desk lady had a neutral response (no apology given for the inconvenience btw) she just offered to change my room which obviously I declined and just gave me a refund. I was late to my event because of this and ended up having to spend $200 on another room for the night :|
I only sat in the lobby for 2.5 hours and walked to my room. Overall I can’t rate the hotel as a whole but clearly it can’t be great if roaches are living among those staying/working there. Also to note: on my way to the room I passed housekeeping who was clearly leaving the direction I was headed which just further proves how unclean it is!
Kiara
Stayed 1 night in Aug 2025

















