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Holiday Inn Dallas-Richardson by IHG

3.0 star property

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Photo gallery for Holiday Inn Dallas-Richardson by IHG

Welcome to our hotel lobby, featuring a spacious reception area with a contemporary design, comfortable seating and a mezzanine level with a balcony.
Experience the hotel's contemporary lobby, featuring a geometric partition, casual seating area, and dining space with a large abstract painting.
Two single beds with white linens, a flat-screen TV, and a desk with computer and amenities.
Experience the welcoming atmosphere of this hotel, featuring a symmetrical facade and beautifully maintained grounds.
Relax in a serene outdoor space surrounded by lush greenery and a majestic tree, featuring a pergola, comfortable seating, and a decorative elephant sculpture.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
1655 N. Central Expressway, Richardson, TX, 75080
  • Methodist Hospital Campus for Continuing Care
    ‪10 min walk‬
  • Eisemann Center for the Performing Arts
    ‪2 min drive‬
  • University of Texas at Dallas
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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  • Pool
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4.1 out of 5, Very good, (1006)
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About this property

Holiday Inn Dallas-Richardson by IHG

Hotel in Richardson with free local area shuttle and 24-hour fitness centre
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a sauna and a 24-hour business centre are on-site.
Holiday Inn Dallas-Richardson by IHG offers 220 accommodations with a safe and free newspapers. LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richardson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
During your stay at Holiday Inn Dallas-Richardson by IHG, you'll be within walking distance of Methodist Hospital Campus for Continuing Care. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 4-minute drive from University of Texas at Dallas and 9 minutes from Galleria Dallas
  • Free local-area shuttle service
  • Pets welcome for a fee
Holiday Inn Dallas-Richardson by IHG offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. A 24-hour business centre and 7 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7500 square feet (697 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Dallas-Richardson by IHG. Free self parking is available.

This 3-star Richardson hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
1655 Bar & Grill – On-site bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 1655 Bar & Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 7,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Richardson
Holiday Inn Richardson
Richardson Holiday Inn
Holiday Inn Richardson Hotel
Holiday Inn Select Dallas - Richardson Hotel Richardson

Holiday Inn Dallas-Richardson by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 225 out of 604 reviews
Rating 8 - Good. 146 out of 604 reviews
Rating 6 - Okay. 103 out of 604 reviews
Rating 4 - Poor. 83 out of 604 reviews
Rating 2 - Terrible. 47 out of 604 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hoang, West Hartford

Stayed 4 nights in Apr 2025

10/10 Excellent

Ghad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

8/10 Good

Philong

Liked: Cleanliness, staff & service, property conditions & facilities
No Breakfast include, bed sheet not clean (some dirty spots)
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Travelled with family and small children
They were able to check me in earlier than expected, even though they were busy.
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet, had a great visit!
Stayed 1 night in Apr 2025

4/10 Poor

Adnan

Stayed 2 nights in Apr 2025

4/10 Poor

Tonya

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel was a bit older, definitely had mold in the rooms.
Stayed 1 night in Apr 2025

8/10 Good

Abraham

Stayed 4 nights in Mar 2025

10/10 Excellent

jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, great breakfast
Stayed 1 night in Mar 2025

4/10 Poor

tabitha

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Stayed 1 night in Mar 2025

8/10 Good

Lakeisha, Dallas

Travelled with partner
Liked: Staff & service, property conditions & facilities
My spouse and I chose this hotel for a brief staycation, seeking an opportunity to escape parental responsibilities for a night. The hotel provided ample open parking, and the online booking process was straightforward. The staff members were courteous and accommodating, contributing to a seamless experience. The beds were comfortable, which allowed us to enjoy our stay. Additionally, we perceived the surrounding area as safe and peaceful. I would consider reserving accommodations at this hotel again in the future.
Stayed 1 night in Mar 2025

2/10 Terrible

Lori

Travelled with family
Disliked: Property conditions & facilities, room comfort

Bad Stay

Had to call maintenance three times. No hot water. Toilet broke and needed new parts, then it wouldn’t flush. Shower leaks through the tub on the floor. AC cover comes off. Unable to talk to a manager.
Stayed 4 nights in Mar 2025

2/10 Terrible

Matt

Disliked: Cleanliness, property conditions & facilities
Poorly maintained property. Needs BIG BUCKS invested in it.
Stayed 3 nights in Feb 2025

8/10 Good

Kristie

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Queen bed extremely too small , no tiles, if if u having 4 guest an a room then while have two tiles ..phone in room didn’t have a plug to call the front for any help .
Stayed 1 night in Mar 2025

2/10 Terrible

Chandrakanth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Worst property ever ! Stained walls / bath towels / hair all over the hand towel …. Stinking smell smell from the room all the time …. . Never expected from Holday Inn
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Hafid

Liked: Staff & service
Is good in genral
Stayed 1 night in Feb 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will not be booking here again.

The pictures online did not match the building. We arrived to a very filled parking lot and no receptionist. We finally were assisted after waiting. Once we got to our room we were missing towels and our bathroom toilet was not working. I immediately called the front desk and she seemed bothered. They did send someone to “fix” the problem. Unfortunately it was not fixed later that night we continued to have issues with the toilet bowl. We had to remove the tanks top and mess with the levers every time to fill the tank and flush. The front desk assured us the problem was resolved. Other inconveniences were the elevator was out and the frequently had events at their ballroom and seemed to care less about their customers who were staying in rooms.
Stayed 2 nights in Feb 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out well
Stayed 1 night in Feb 2025

10/10 Excellent

Anastasia E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gavriela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

shelby

Stayed 1 night in Jan 2025

10/10 Excellent

Tracie

Stayed 3 nights in Jan 2025