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Holiday Inn Dallas-Richardson by IHG

3.0 star property

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Photo gallery for Holiday Inn Dallas-Richardson by IHG

Reception
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Lobby
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

View in a map
1655 N. Central Expressway, Richardson, TX, 75080
  • Methodist Hospital Campus for Continuing Care
    ‪10 min walk‬
  • Eisemann Center for the Performing Arts
    ‪2 min drive‬
  • University of Texas at Dallas
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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4.1 out of 5, Very good, 233 reviews
The price is €57
includes taxes & fees
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About this property

Holiday Inn Dallas-Richardson by IHG

Hotel in Richardson with free local area shuttle and 24-hour fitness centre
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a sauna and a 24-hour business centre are on-site.
Holiday Inn Dallas-Richardson by IHG offers 220 accommodations with a safe and free newspapers. LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richardson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
During your stay at Holiday Inn Dallas-Richardson by IHG, you'll be within walking distance of Methodist Hospital Campus for Continuing Care. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 4-minute drive from University of Texas at Dallas and 9 minutes from Galleria Dallas
  • Free local-area shuttle service
  • Pets welcome for a fee
Holiday Inn Dallas-Richardson by IHG offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. A 24-hour business centre and 7 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7500 square feet (697 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Dallas-Richardson by IHG. Free self parking is available.

This 3-star Richardson hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
1655 Bar & Grill – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 1655 Bar & Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 7,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Richardson
Holiday Inn Richardson
Richardson Holiday Inn
Holiday Inn Richardson Hotel
Holiday Inn Select Dallas - Richardson Hotel Richardson

Holiday Inn Dallas-Richardson by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 238 out of 626 reviews
Rating 8 - Good. 148 out of 626 reviews
Rating 6 - Okay. 107 out of 626 reviews
Rating 4 - Poor. 85 out of 626 reviews
Rating 2 - Terrible. 48 out of 626 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashlee

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk female was so sweet!!!!!!
Stayed 1 night in Jun 2025

6/10 Okay

Shavonda

Stayed 1 night in May 2025

10/10 Excellent

Neilan

Stayed 1 night in May 2025

10/10 Excellent

Britney

Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, quiet and comfort
Stayed 1 night in May 2025

4/10 Poor

Chhaya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the room was questionable.
Stayed 1 night in May 2025

10/10 Excellent

ESTEBAN

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

This hotel is extremely dated and unclean. The halls seemed to have zero airflow, it was hot, stuffy and smelled disgusting. They didn’t have towels. Was charged a $100 incidental hold for booking via a third party, but their typical incidentals hold is only $25/night. Very thankful that this was only a one night stay. This place needs major work!
Stayed 1 night in May 2025

8/10 Good

Nathaniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maggie and Senedu Excellent at their job

Employs at the front desk window is a wonderful stay. I just cannot say enough good things about Maggie and Senedu. They are professional kind and courteous. They greet you with a big smile and ensure that you have a great day. I haven’t recommended this place because they’re so welcoming and fun.
Stayed 1 night in May 2025

10/10 Excellent

Neilan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were not fans. The lobby was fine but once you stepped off elevator to room hall it felt very humid and smelled like mold.
Stayed 1 night in May 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jamil

Stayed 1 night in May 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort

Good enough

Exactly what you would expect for budget hotel. Excellent customer service, good enough rooms. The amenities are deteriorating— gym, pool— but for an overnight stay it was adequate.
Stayed 1 night in May 2025

10/10 Excellent

Fabiola, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Like notification for my flag.
Stayed 3 nights in May 2025

6/10 Okay

Sara

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Hoang, West Hartford

Stayed 4 nights in Apr 2025

10/10 Excellent

Ghad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

8/10 Good

Philong

Liked: Cleanliness, staff & service, property conditions & facilities
No Breakfast include, bed sheet not clean (some dirty spots)
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Travelled with family and small children
They were able to check me in earlier than expected, even though they were busy.
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet, had a great visit!
Stayed 1 night in Apr 2025