The room I stayed in had roaches and a strong, unpleasant odor. I even asked the cleaning staff to spray disinfectant, but the smell remained. I killed four roaches, two on the bed and one on the wall nearby—I called the front desk to request a room change. The employee told me there was nothing they could do until morning because they were sold out. I decided to stay up all night, as I couldn’t bring myself to sleep in that bed, and waited until morning like the staff member instructed. As I was sitting at the desk in my room watching TV, a roach crawled across it. I decided to pack up and go downstairs to see if I could be moved to another property. The front desk agent said there was nothing he could do until the manager arrived in the morning. I ended up staying in the lobby from around 1:40ish a.m. until 8:00 a.m., when I was finally moved to another room. The original room conditions were completely unsanitary. First room, the shampoo bottle was completely empty, carpet stained, wad of hair around the nightstand, caked dust behind it, and had small bits of debris already present when I checked in. Second room, the conditioner bottle was empty. Breakfast was mediocre. One morning breakfast was late—it was supposed to start at 6:30 a.m., but it wasn’t ready until about 7:40. Eggs had a strange smell, and the shredded pork was unappetizing. I was extremely disappointed with my stay. This property clearly does not take pride in cleanliness, maintenance, or guest comfort.