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Coastlands Musgrave Hotel

4.0 star property

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Photo gallery for Coastlands Musgrave Hotel

Couples treatment room(s), body treatments, aromatherapy, body wraps
Property entrance
Property entrance
Reception
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
315-319 Peter Mokaba Ridge, Durban, KwaZulu-Natal, 4001
  • Place, St. Thomas' Church
    ‪15 min walk‬
  • Place, Musgrave Centre
    ‪18 min walk‬
  • Place, Durban Botanical Gardens
    ‪18 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room (Side Wing) on Lower floors (1-3)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Side Wing) on Lower floors (1-3)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (Side Wing) Upper Floors 4-5

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Side Wing) Upper Floors 4-5

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (Back) Lower Floors 1-3 With Shower

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Back) Lower Floors 1-3 With Shower

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (Back) Upper Floors 4-5 with Shower

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Back) Upper Floors 4-5 with Shower

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room Balcony lower Floor (1-3) with Bath

Flat-screen TV

Deluxe Room Balcony lower Floor (1-3) with Bath

  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room Balcony upper floors (4-5) with Bath

Terrace/patio

Deluxe Room Balcony upper floors (4-5) with Bath

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room Balcony lower Floor (1-3) with Shower.

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Balcony lower Floor (1-3) with Shower.

  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Rooms with Balcony, upper floors (4-5) with Shower

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Rooms with Balcony, upper floors (4-5) with Shower

  • Ocean view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Coastlands Musgrave Hotel

This hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Coastlands Musgrave Hotel offers 101 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Fleur de Lis has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Coastlands Musgrave Hotel, you're just a quick walk from The Internet Cafe. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at 315 Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to body scrubs, manicures and pedicures or massages at Fleur de Lis
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 15-minute walk of The Internet Cafe and St. Thomas' Church
  • Airport shuttle service available for a fee
Coastlands Musgrave Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Coastlands Musgrave Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Durban hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
315 Restaurant – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (ZAR 50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 275 for adults and ZAR 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 315 Restaurant

Things to do

  • Full-service spa
  • Pool

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: ZAR 350
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Coastlands Musgrave Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 275 for adults and from ZAR 140 for children
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ZAR 250 (one-way), (from 9 to 12 years old)
  • Covered self-parking fee: ZAR 50 per day
  • Late check-out fee: ZAR 350

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Coastlands Musgrave Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Coastlands Hotel
Coastlands Hotel Musgrave
Coastlands Musgrave
Coastlands Musgrave Durban
Coastlands Musgrave Hotel
Coastlands Musgrave Hotel Durban
Musgrave Hotel
Coastlands On The Ridge Hotel Durban
Coastlands Musgrave
Coastlands Musgrave Hotel Hotel
Coastlands Musgrave Hotel Durban
Coastlands Musgrave Hotel Hotel Durban

Coastlands Musgrave Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 161 reviews
Rating 8 - Good. 55 out of 161 reviews
Rating 6 - Okay. 27 out of 161 reviews
Rating 4 - Poor. 9 out of 161 reviews
Rating 2 - Terrible. 14 out of 161 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vuyelwa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was superb. Room spotless clean Staff friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ophila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Motalane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything wa so beautiful and coordinated. Would love to come back again. The stuff was amazing friendly and cooperative.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It was a little noisy, you can hear your next door neighbours in the other room. Other than that the room was clean, the breakfast was fabulous and the spa experience was amazing
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

After a few initial hiccups with admin and maintenance - we enjoyed the Coastlands experience that we had become accustomed to. The GM and fontline manager went out of their way to ensure that the remainder of our stay was comfortable.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was recommended due to its proximity to the UKZN main campus. This is relative as the hills of Durban and distances mean walking is a no-no. The hotel is comfortable and clean, just note the lower-priced rooms overlook an outdoor common open space. Also, there is no real logic to the placement of light switches. It took me 10 minutes to turn off the lights in the room, as some stitches are in the strangest of places. The staff are pleasant and courteous.
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

tamara

Liked: Cleanliness
Disliked: Staff & service
The hotel is amazing and so is the vibe . However the receptionist Lola is very rude and has poor customer service. She refused to send someone up to clean the room . We had stayed over 2 nights. The phone in the room doesn't work . The management and service from the receptionist at at the restaurant was horrible. The place is amazing the staff though treat the guests terrible. Love the Spa tho 😇
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
I’d booked a specific room (upper floor, balcony etc). I’d stayed in this hotel before and know its layout. On check-in, reception attempted to palm me off with an inferior room (without offering me a price reduction). When I insisted on the class of room I’d booked, was told it would be ready in 15 mins. It wasn’t! Reception staff didn’t seem able to communicate with the cleaning staff. After an hour of waiting, I finally accepted a room slightly worse than I’d booked because I just couldn’t wait any longer. Room was fine. The buffet breakfast also had some issues. First by SA standards it’s quite expensive at R230pp. For this I expect a good standard buffet. It was so-so, but in particular the coffee was awful. Essentially left sitting for a very long time in a flask, it was undrinkable. Freshly brewed coffee should be standard these days.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Mrs N

Disliked: Cleanliness, property conditions & facilities, room comfort

BAD SERVICE AT CHECK IN

very bad check in expirence staff not willing to help booking was changed but they didnt know what was going on will not be booking here AGAIN
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Obey

Liked: Property conditions & facilities
Disliked: Staff & service
The front of house staff (the lady) was very passive and not welcoming. even on check out, she wasn't even interested in us at all. Dinner Buffet is over priced for non-classy food. The Bar has sells what is supposed to be cheap wine at a very high price
Stayed 2 nights in Jan 2022
Verified

2/10 Terrible

Abdoul

Disliked: Staff & service, amenities, property conditions & facilities
Very old property and staff not welcoming. AC not working and my room was dirty. This is not 1 start hotel. Orbitz shall remove this property from the platform.
Stayed 2 nights in Nov 2021
Verified

2/10 Terrible

Moutie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointed

For a 4 star hotel, our stay was very very disappointing.We booked this hotel because of the high reviews!We checked in on Friday night. When we got to our room, the locking mechanism was loose.& they had used nails to keep it in.The aircon was not working.We called reception to ask for a remote for the TV. It never arrived!On Saturday, the banging started at 7am. My hubby left at 8.30am. He stopped at reception.He told them about the TV remote & the aircon not working.He told them that the filter looked clogged with dust.I was still in bed relaxing.I put the 'Do Not Disturb' sign on the door. About 15 mins later there was a knock at the door. A man was at the door. He didn't greet me? He was dressed like a labourer. He asked me if we got the remote? I replied No?? He took it out of his pocket and gave it to me... About 5 mins later, I received a call from House keeping. The lady said, "you asked for your room to be made up. But u have the" Do Not Disturb sign on the door". I replied that we never asked for house keeping. She replied to me, "do u expect us to wait outside your door???" I replied "excuse me? Who do u think u r speaking too?" She replied "sorry!!" & ended the call. That was really rude. No one came to fix the aircon at all. The room was clean. The towels were old and thread bare. The curtains had holes. There was an ironing board but No Iron.The only positive experience was the Spa!.The ladies were friendly and accommodating. We will Never stay here again.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was lovely, hotel just needs more porters and need to allocate higher floor rooms to those who book them because i was given a lower floor when i booked highest, but other than that was amazing :)
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Thembeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Amazing hotel indeed a place to be, will visit again
Stayed 2 nights in Jun 2021
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Durban Business stopover

Sadly a little tired of a property. Shower had no pressure. Was a little disappointed with the whole set up.
Stayed 1 night in Feb 2021
Verified

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star quality

Everything was amazing, i will definitely go back.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Upgrade the tv and channels,generic

The hotel is quite classy and u expect everything to be classy in the rooms.The tv channels and tv in the room must be upgraded. If you have kids they get bored. Remotes dont work. Tv channels dont work. Airconditioning is very noisy. The room plugs trip very easily. They are aware of the electricity tripping issue, upto them to resolve it. Otherwise a good hotel. Comfortable in the room. Very clean and the staff are ever willing to help. Good service
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Appaulling

1stly, when we arrived from jozi, my husband had to sit in the vehicle until there was parking available so basically waiting there for some1 to decide to leave. When we did reach da room, we opened the door and was hit with a stench, it came from the toilet. We had to open windows to get rid of it.. the room itself was really small but I guess its wat was meant by a standard room but the condition of it was terrible. There were stains on the wall and on the lampshades. The curtains were ripped in certain places, the bed totally uncomfortable, and there was a globe just laying around on my pedestal.. I awoke in da morning with serious back pains n so did my husband.never again.. What kind of made up for the terrible experience was the breakfast and the staff serving there plus the helpful security guards. Thank you guys. I gave it a 2 star cos of you guys.
Lamp shade
Light bulb just laying there
Walls
Walls
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel requires a revamp. Looks tired.

I stayed at the hotel due to its convenient location and price point. I have stayed at the hotel before. It has been a while since my last stay and I found that the hotel has deteriorated quite a bit. It seems to lack any sort of maintenance. Very run down and not 4 definitely star. Room safe was not working, but I was too tired to call and have my privacy invaded while they repair it. Couldn't get hold of reception telephonically to enquire about a different matter. Had to call a few times. Breakfast service was good. Generally hotel requires a revamp.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Mohamed Riaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a lovely stay,Manager farouk was very hospitable,Thanks we will be back
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Tebogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Accomodation

It was awesome
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Bongani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely ambience

Lovely, clean and tidy rooms. Wonderful, helpful hotel staff. Quiet neighbourhood too. An awesome experience overall.
Stayed 2 nights in Jun 2019

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