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Chase Suite Hotel El Paso

3.0 star property
VIP Access

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Photo gallery for Chase Suite Hotel El Paso

Sports facility
Signature Room, 1 Queen Bed | Living area | Flat-screen TV
2 outdoor pools, pool loungers
Lobby sitting area
Golf

Popular amenities

  • Kitchen
  • Pet-friendly
  • Housekeeping

Explore the area

Map
6791 Montana Ave, El Paso, TX, 79925
  • Bassett Place
    ‪2 min drive‬
  • Cielo Vista Mall
    ‪3 min drive‬
  • Fort Bliss
    ‪7 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪14 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Signature Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Signature Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 2 Bedrooms (King)

Signature Room, 2 Bedrooms (King) | Living area | Flat-screen TV

Signature Room, 2 Bedrooms (King)

9.4 out of 10
Exceptional
(8 reviews)
  • 79 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Chase Suite Hotel El Paso

Hotel in El Paso with 2 outdoor pools and free breakfast
This smoke-free hotel features 2 outdoor pools, a fitness centre and a 24-hour business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Chase Suite Hotel El Paso offers 200 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Chase Suite Hotel El Paso. During your stay, you're just a quick walk from Gene Roddenberry Planetarium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Fort Bliss and 10 minutes from Paso del Norte International Bridge
  • Free airport, local-area and shopping centre shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chase Suite Hotel El Paso offers its guests 2 outdoor swimming pools and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1841 square feet (171 square metres) and includes a conference centre. An area shuttle within 3 mi and A roundtrip airport shuttle (available 24 hours) are free. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Chase Suite Hotel El Paso. Free self parking is available.

This 3-star El Paso hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,841 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 25 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Chase Suite Hotel El Paso.

Property is also known as

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Chase Suite Hotel El Paso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1015 reviews
Rating 8 - Good. 238 out of 1015 reviews
Rating 6 - Okay. 84 out of 1015 reviews
Rating 4 - Poor. 39 out of 1015 reviews
Rating 2 - Terrible. 44 out of 1015 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Sammie, Bullard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and had a lot of space. Full kitchen with utensils. Nice pool area with covered patio sitting.
Stayed 3 nights in Apr 2025

10/10 Excellent

Glenn

Stayed 1 night in Apr 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like a house not a Hotel, very satisfied....
Stayed 1 night in Apr 2025

2/10 Terrible

Allen

Stayed 1 night in Jan 2025

4/10 Poor

Karina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay

We’ve stayed here before and had a good experience, but unfortunately, this visit was very disappointing. While the person who checked us in was friendly and helpful, the rest of the stay fell short. The room had a strong, unpleasant smell and was clearly very rundown—with noticeable water stains on the ceiling. The pool was dirty and not inviting at all, and the breakfast was a letdown compared to our last visit. We were also disappointed to find out that there’s no room service available on the weekends, which was really inconvenient. Sadly, this will be our last time staying here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ciria, Midland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From our 1st day in, we were amazed with the place. Free wine bottle, convenient parking spot, nice clean room, all amenities available, roomy, peaceful/quiet, soft bed, social hour w/free popcorn and sandwiches. Next day excellent breakfast, nice staff, we even decided to stay an extra day.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

SOON OH

Liked: Cleanliness, staff & service, property conditions & facilities
The property was like an apartment complex. The room was spacious and clean. Furniture was a bit outdated but it was clean, except that we found a sock right under the bed skirt.
Stayed 1 night in Apr 2025

10/10 Excellent

Annrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to hotel when booking for our visiting pastors. Close to the airport and our church. The style of the hotel room is like an apartment. Wonderful front staff. Always friendly and professional. Clean room and modern decor. Easy check in and check out process.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

$250.00 deposit at check-in

Older hotel dark and dated, TV did not work. It was not very clean.My car was hit while parked in the parking lot and they charge a $250 deposit when all the other hotels only charge $50.
Stayed 1 night in Apr 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. The area was very close to a kinda of dining, shopping, and leisure. The size of the rooms was very spacious and full kitchen was awesome!
Stayed 4 nights in Apr 2025

10/10 Excellent

Cesar

Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Room comfort
False advertisement, they call it a suite/ hotel they are mini apartments they offer you a free bottle of wine with your stay false they tell you nothing about a deposit until you actually get there to pay so if you’re thinking of renting you better take extra cash because they’re gonna ask you for 150 deposit horrible experience The TV is connected to a cable whether it was an antenna or for cable did not work could not watch TV for the two days that I stayed flickered on and off will not be staying there ever again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Manuel Rogelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place and comfortable, spacious and very quiet stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Irvin

Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out the staff was amazing. Answered all our questions. Offered shuttle service to and from the airport. We’ve never been offered a bottle of wine, but when we checked in, we had a bottle of wine. The water was nice and hot for a shower. The room was very clean. Most of all the people helped us throughout our whole stay. Would highly recommend. in the summer they also have two outside pools.
Stayed 1 night in Apr 2025

8/10 Good

Saul

Stayed 1 night in Mar 2025

8/10 Good

Claudia

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chase

Stayed 1 night in Mar 2025

8/10 Good

Ammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent, Simple Option

We needed a place to crash the night before our flight from El Paso airport. It is close to the airport. The property itself is clearly a former apartment complex that has been converted. Our room was large and had a full kitchen, which would be good for longer stays. There was easy parking right outside our unit. The breakfast was very basic and included the corporate scrambled eggs, a waffle machine, and some yogurt cups. For the price, no complaints.
Stayed 1 night in Jan 2025