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Chase Suite Hotel El Paso

3.0 star property
VIP Access

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Photo gallery for Chase Suite Hotel El Paso

Sports facility
2 outdoor pools, pool loungers
Signature Room, 1 Queen Bed | Living area | Flat-screen TV
Lobby sitting area
Golf

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Gym

Explore the area

View in a map
6791 Montana Ave, El Paso, TX, 79925
  • Place, Bassett Place
    ‪2 min drive‬
  • Place, Cielo Vista Mall
    ‪4 min drive‬
  • Place, Fort Bliss
    ‪8 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪14 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Room, 2 Bedrooms (King)

Signature Room, 2 Bedrooms (King) | Living area | Flat-screen TV

Signature Room, 2 Bedrooms (King)

9.2 out of 10
Wonderful
(9 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Room, 1 Queen Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Signature Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Signature Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Accessible

9.4 out of 10
Exceptional
(16 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Chase Suite Hotel El Paso

Hotel in El Paso with 2 outdoor pools and free breakfast
This smoke-free hotel features 2 outdoor pools, a fitness centre and a 24-hour business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Chase Suite Hotel El Paso offers 200 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Chase Suite Hotel El Paso. During your stay, you're just a quick walk from Gene Roddenberry Planetarium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Fort Bliss and 10 minutes from Paso del Norte International Bridge
  • Free airport, shopping centre and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chase Suite Hotel El Paso offers its guests 2 outdoor swimming pools and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1841 square feet (171 square metres) and includes a conference centre. An area shuttle within 3 mi and A roundtrip airport shuttle (available 24 hours) are free. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Chase Suite Hotel El Paso. Free self parking is available.

This 3-star El Paso hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,841 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 25 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Chase Suite Hotel El Paso.

Property is also known as

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Reviews

Chase Suite Hotel El Paso Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 624 out of 1005 reviews
Rating 8 - Good. 219 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet everything you need for a night
Stayed 1 night in Aug 2025

6/10 Okay

Luis

Disliked: Staff & service
Close to airport & restaurants
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

2/10 Terrible

Miranda

Stayed 1 night in Aug 2025

10/10 Excellent

Asael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff assistance was outstanding!
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiesta time

Our suite was lovely, very clean & comfortable. We've never slept better. It is located at a convenient location. The staff was wonderful & nice. The complementary breakfast was delicious , the weather was beautiful for our family visit. We will definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ignacio

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is always my go to when traveling through El Paso. Everyone is very friendly and the rooms are always nice
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, room smelled really nice
Stayed 1 night in Jul 2025

6/10 Okay

Luis

Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This is a great place to stay. We had plenty of room and it was clean and comfortable. Nice kitchen to prepare meals in and had room to sit and visit with family. A few cover plates need to be adjusted and outlets need to be flush with the wall for use. The breakfast is just okay.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family

Family Stay

We booked a suite with 2 rooms 2 bathrooms. The down stairs bathroom had no cold water. Maintenance was unable to fix at the time because they did not have the part needed to repair it until the next following working day (and it was Saturday). Front desk did not asked if we wanted to move rooms, neither did they offer a discount after learning about the situation. When I asked for a discount at check out for the inconvenience of not having cold water in one of the showers, the lady at the front desk said it was out of her hands and she could not give us a discount because we booked thru a third party. I asked to speak to the manager, apparently he wasn't in that morning. 🙄 I tried calling Hotels.com and couldn't find a number on the app to call customer service. 😒 I personally do not recomend booking thru the app instead call directly to the hotel to avoid this type of situation.
Stayed 3 nights in Jul 2025

8/10 Good

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall value for the money. Welcoming and professional service, well maintained property, good morning breakfast, free parking, at a convenient location. Our only complaint is we Luddites would rather tap a debit card than download yet another app to do our laundry. It was frustrating enough that we finally gave up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious

Comfortable and spacious. Breakfast could use some improvement.
Stayed 2 nights in Jul 2025

8/10 Good

Beatriz, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities
The air conditioner in our room was not functioning in very hot weather.
Stayed 2 nights in May 2025

10/10 Excellent

Tj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway and experience
Stayed 1 night in Jul 2025

6/10 Okay

Quintin

Business traveller
Disliked: Cleanliness

Great place and room configuration need work

The ac vents need cleaning, the couch was stained and the mattress were worn-out lumpy
Stayed 8 nights in Jul 2025

8/10 Good

Jeff

Liked: Staff & service
It has great potential, but is a decent place to sleep vs being a nice place to stay. Very acceptable but not above 3/5 stars. Room above had kids running and it was very audible. The tv remote did not work. Would I stay again, yes, knowing what to expect, but it is not the 8.8 as rated.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy access to food, the base and the airport. Also great to have to have room to move after a long drive
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia, Fort Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Services were great. Only complaints is breakfast hours although they ended at 9 AM. They removed the food at 8:30 AM.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice pleasant stay . Got a room with a few friends and had a blast thankyou chase suites . We will come again soon
Stayed 2 nights in Jul 2025

4/10 Poor

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It wasn’t great but wasn’t bad ! They are definitely old school hotels still has a strong smell of cigarettes
Stayed 3 nights in Jul 2025