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HI Express El Paso Downtown by IHG

2.5 star property

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Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
409 E Missouri Ave, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪7 min walk‬
  • Place, Abraham Chavez Theater
    ‪7 min walk‬
  • Place, Judson F. Williams Convention Center
    ‪9 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Aloft El Paso Downtown
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is €92
includes taxes & fees
21 Mar - 22 Mar
Aloft El Paso Downtown

About this property

HI Express El Paso Downtown by IHG

A fitness centre, a 24-hour business centre and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and gift shops/newsstands. Housekeeping is available on request.
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
During your stay at HI Express El Paso Downtown by IHG, you're just a quick walk from San Jacinto Plaza. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 4-minute drive from Sun Bowl Stadium and a few minutes from Paso del Norte International Bridge
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown by IHG. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

HI Express El Paso Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tami

Stayed 1 night in Nov 2025

10/10 Excellent

Pedro, Laredo

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Karina

Travelled with family
Rooms are clean and staff super friendly
Stayed 2 nights in Nov 2025

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Antonio, Broomfield

Stayed 1 night in Nov 2025

10/10 Excellent

Mario

Stayed 2 nights in Nov 2025

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

6/10 Okay

reynalda

Liked: Cleanliness, staff & service, amenities
Overall stay was good. Room was not ready. Event going on downtown, that created parking issues at the hotel. Housekeeping knocking at 730 to clean room
Stayed 1 night in Nov 2025

2/10 Terrible

Crystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the elevator didn’t at all and the other was having a hard time. It took forever to get up or down with everybody trying to use the evevator.
Stayed 1 night in Nov 2025

10/10 Excellent

Osvaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!
Stayed 1 night in Nov 2025

8/10 Good

Dale

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay everything was fine
Stayed 2 nights in Nov 2025

4/10 Poor

Johan

Stayed 1 night in Oct 2025

8/10 Good

Paola

Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean! Friendly staff, great food, definitely. Returning
Stayed 1 night in Nov 2025

6/10 Okay

MaryLisa

Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast was mediocre, wanted to have toast and jelly, but they had bread for toast, but no jam/jelly. Eggs looked subpar, sausage greasy. Two elevators in the building, one was out of order. The other one malfunctioned twice on us. None of the ice machines worked except for the one in the kitchen, we had to get a security guard to get ice. Considering this was a renovated hotel, I expected everything to be working properly. If you stay at this hotel, don’t stay on the freeway side, it is extremely noisy all night.
Stayed 1 night in Nov 2025

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, amenities
clean room unfortunately elevator broken it happens
Stayed 1 night in Oct 2025

10/10 Excellent

JOSE, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience
Stayed 1 night in Nov 2025

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
I was very comfortable staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good easy to get to location in small downtown El Paso. The hotel has ample parking and responsive customer service. We can walk in downtown during the day and night and it seemed like a safe place. The breakfast was American eggs and sausages. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Stayed 1 night in Oct 2025