First, I’ll start out with positives…. This VRBO was in a great location. My Family has been coming to Englewood for many many years. Sadly, the rental we stayed in every year was destroyed in the hurricane a few years back. Only steps from the beach, it was in a fabulous spot- very private and lovely. The pool area was very nice. Negatives… 1. the listing mentions “heated pool” but then when you actually book, they tell you that each day is an additional 50 fee for them to heat the pool. We DID opt to do this, much to our dismay with the misleading information, and it was still very, very chilly. 2. We were disappointed with the cleanliness of the home upon arrival. There were hairs in the bathrooms, crumbs in the fridge (AND leftover food), and dusty areas. It was also very obvious that the main steps in the entryway of the house had not been vacuumed. You’d think with what we paid, it would be extremely clean.3. The hot water ran out VERY quickly. After two others took showers, mine was ice cold. I messaged the owner about it, and she replied back, telling me I might not know how to operate the shower. She then proceeded to say that you had to wait for the water to recirculate every day before taking more showers in order to have hot water. 4. Lastly, the day after we checked out, I recieved a message saying that 9 towels were missing and the pull out was broken. When I told her that we had not stolen towels and that the pullout was not used she said nevermind.